“It's a good Tim Hortons.Vegetarian options: They have vegetarian sandwiches and vegetarian options.Parking: It's got a large parking lot. It's surrounded by other stores. So I never had trouble parking and I've been there a few timesKid-friendliness: Very kid friendly whenever I go there. There is always a good number of kids.Wheelchair accessibility: They have wheelchair parking. The door is wheelchair accessible, making a wheelchair seating inside.“
“First time in recent memory were I had this level of customer service. A1 crew. Thanks. Update for Owner. Young tall white kid at the counter, courtesy at its best, very efficient and polite. I messed up my request and a young Asian kid quickly rang me in, made me feel good when he said it happens all the time and had my revised order ready in no time. Both young men greeted me politely and me feel that they valued my time.“
“I don't often have food at Tim's but it's ok when I have. I usually just grab a drink some mornings. I like their app to customize and pay for things in advance. When you go they are always busy so obviously others like it too.“
“it's a timmies place is a lot nicer then most of the downtown so I'd go here given the choiceVegetarian options: yep you can ask for vegetarian optionsKid-friendliness: yah they have none caffeinated drinks for the chillensWheelchair accessibility: yah its accessable to people who are limited in mobility“
“I visited Tim Hortons in many places. The drive through lane was very busy. I thought for sure it was going to , but they’re super fast and the staff service was phenomenal as welcoming and friendly nature and they worked quickly to get me food. Staff was fantastic to deal with.This is the best service i've ever received from a tim hortons location. All staff are very friendly and very patient.Keep it up!!!“
“Wonderful service and well trained staffed people got their back. It is super busy but don’t worry your order will be taken by tim crew members within seconds after you step into the store. Really loved there menu all day and always fresh. I must say they are taking care of there food and beverages by making it fresh ?☕️“
“All of the staff are really hardworking and provide exceptional customer service. It’s extremely busy because of the taekwondo game still the girls are smiling while taking orders.I really appreciate their efforts and would highly recommend this place. Fresh beverages, Good food and awesome customer service:)!!“
“Mitchell directed me to the washroom and informed me that he had just cleaned it. WOW!!!! This is truly the cleanest public washroom I have ever been in! You can tell that Mitchell takes great pride in his job! I hope the Manager of this location knows you have a fabulous employee. We got to chatting and Mitchell mentioned that I could purchase a reusable Tim Hortons cup from them and I would also save 10¢ on my drink order. Thank You!!! I did just that! ?“
“Today I went in and associate Bella helped me, I have been going to Tim Hortons for over 20 years, she is by far the kindest most sincere associate I have ever encountered.Please give her recognition for her amazing customer service.Thank you Bella!“
“Dropped by for a snack and had coffee and an Everything Savoury Twist, heated by them! Which was nice! The staff were polite and the service was nice! Have frequented this place before and will continue to do so!Kid-friendliness: No problem for kids to enjoy!Wheelchair accessibility: Yes and have seen them come in before!“
“Updating my review:When I first moved by this tim hortons, they had bad service, bad coffee, and they didn't watch the mobile order. I actually gave up going to this tims for a long timeNow however, something has changed and this is one of my favs now. The mobile orders are so fast they usually beat me there. However now they only get my order right half the time?Make sure to check your order before leaving.Now if only they had chicken noodle soup :(Kid-friendliness: Very kid friendly, I always see groups of kids here after school“
“This Tim bits was supposed to be a 20 assorted pack... there are 2 types of Tim bits and definitely not 20. If there were only this amount and only 2 types, the new person at the window should have said as much instead of confirming it with me that I had wanted 20 assorted.Assorted to me does not mean only 2 kinds. ?Every single day this past week, there is always new staff at the windowThe only people who seem to ever get an order correct are the older ladies and the ladies' working nights!“
“Not a huge location. There’s a drive thru that’s been steady the entire time I was there (on a Sat afternoon). Inside, there’s a variety of seating options and it looks like it’s a bit of a friendly gathering place for gentlemen enjoying a meetup for coffee together ☺️The counter fella was quick, efficient, helpful with my questions and super friendly.For it being a smaller store, it seems to be in stock with a good variety of treats and even an ample gift selection.Dietary restrictions: I asked if it was possible to request no tomatoes on my cilantro lime crispy chicken wrap and there were no issues with that.“
“Hello there, I have been to this location many times and have also been to a lot more Tims throughout the city but this location is by far my favourite because they make my tea latte perfect everytime!!!!!!! I’ve never had a bad experience either and the bathrooms are decently clean if you are to compare to other places!!!!! I don’t know why there’s more negative reviews for this location?? I’ve seen these employees yelled at by street people and a Karen!! Which was ridiculous!! There is this younger Asian kid… I can’t remember his name and 2 other lady employees who are very professional and efficient!!!!!! That Asian kid is so nice ? he is even knows my order and makes my tea latte PERFECT!!!! Only thing I can think of as an negative comment would be there’s no drive through!! Other than that all the other boxes are checked and 5 out of 5 ….. for my experience that is :)“
“This is the best Tim’s I go to in Edmonton. They are friendly and don’t mess up your order big or small. I will pass other Tim’s to get here and relieve myself of all the added stress. I mostly use the drive-through and this can be frustrating when your order is wrong. Especially when you reach your destination and your order is wrong or missing things. That’s why I come here. They don’t mess up. Thanks for the good service.“
“Going through drive through at a peak time will set you back many many more minutes than you plan to and much less brain cells, the way this place is designed is not equipped to handle the volume of customers they have. Great standard Tim's just not the best for quick fixes.“
“Tim Hortons is truly a coffee lover's haven! From the moment you step inside, the aroma of freshly brewed coffee is irresistible. The friendly staff are always ready to craft your perfect cup, whether it's a classic espresso or a unique seasonal creation. The cozy ambiance and comfortable seating make it an ideal spot to catch up with friends or dive into a good book. And let's not forget the mouthwatering pastries and snacks that perfectly complement their wide selection of beverages. Tim Hortons never disappoints, delivering an exceptional coffee experience every time.“
“I was in lthe Albany location last night and I have to say, I had the best service I have ever gotten anywhere. The employees name was Jeffery and what an amazing worker. He was so polite, fast, and just made me want to keep ordering. He didn't make me feel rushed to order, and was the most amazing person to order from. The food came out perfect and fast(because he stepped in to even help get other orders done). Thanks for making our experience there so awesome Jeffery. Great job and you are amazing at customer service.“
“Accurate with their orders, the creamy chocolate chill has tasted different these past few weeks I don't know if they changed the chocolate they use for it which is unfortunate. I am not a fan of the new taste. It's like Wanna-Be fancy tasting chocolate and its too much, the old taste was better. I used to order it all the time- it was the only drink I ordered from Tims but now that it tastes different, I don't think I will be buying this new tasting chocolate chill. I have ordered multiple times in different days and at different locations and they all seem to be rolling out this new tasting creamy chocolate chill. Rip old Creamy Chocolate Chill you will be missed.“
“This is my local Tim's, so I'm a regular here. Occasionally, service can be a bit slow, but it's generally only when they're understaffed or training somebody new. I used to work at a different Tim Hortons, so I know their job well, and these guys always follow spec.They don't have a drive thru, and their iced capp machine is an older model, but neither of those things are really under the staff's control.--------------Hint to management/corporate:Y'all seem to have a high turnover rate. If you're anything like the Tims I worked for, pay your staff more. Your turnover rate will decrease significantly, therefore saving you costs on repeated hiring, training, and new uniforms. The cost of living is insane right now; staff need a liveable wage, or they'll simply find somewhere else to work.Wheelchair accessibility: There is a handicapped parking stall, a ramp, and an automatic door. Lots of space in front of the counter for accessibility.“
“Very friendly staff. Clean. Food is fresh the hashbrowns tasted better then another tim hortons. Usually i hate the hashbrowns when i order from tims. I was there yesterday the guy was super friendly always was helpful. I seen that he very good with customers and patient. I was there at 2 having lunch. When I visit edmonton i will make sure i stop in here more.“
“Came here on Saturday morning for some breakfast and had Tracy as our order taker. She was extremely polite, friendly and professional. She was informative and happy to answer any questions I had about the wraps. I noticed as I was waiting for my food how hard she was working, she was handling multiple in store orders as well as dealing with a full lobby. I even noticed her helping her coworkers quite often and correcting any mistakes. As someone who worked in the fast food industry for 2 years I was very impressed. Exceptional service from Tracy I hope she receives the recognition she deserves.“
“orders are always done very fast, and as long as you don't give the workers attitude you won't get attitude back. I'd be a little on edge too if I had to work right above an ice rink blasting music as loud as a concert and dealing with Karens left and right every weekend..“
“I'm disappointed I didn't get the young ladies name who helped me with my app. She was amazing in being customer service orientated. PParking: Open spacesKid-friendliness: It's Timmy's always kid friendlyWheelchair accessibility: Same as all places with power doors and ramp“
“I've been coming to this Tim hortons for the last few weeks. Always notice very prompt service great attitudes and super efficient.I have not one thing to complain aboutI reside in beaumont and The location beside the esso on highway six twenty five is probably the worst ones i've ever been to.“
“My favorite thing about this timmies is the location. It's right off the whitemud and an easy stop during the daily commute. Also it has the 711 and gas station at the same place. Super convenient. Friendly seevice but sometimes a little short staffed so your order might take a few minutes.“
“Tim Hortons, while being your standard coffee/ fast food style establishment, So you get what you get type of thing in this fast paced world, has definitely up their game on the market and have a lot of interesting beverages and wide variety of meal and treat style baking. I personally have never had an issue with any aspect of a visit to this location“
“I really only go for a dark roast coffee, it's always very flavourful and has a stronger flavor the last few time iv ordered, which in my opinion is for the better. Maybe new grounds or they use more? It is quite good. Nothing like the old home brewed though. Timmy's you can't go wrong when it comes to dark roast, except when it's wrong.“
“I dont what everyone is complaining about so much in these reviews... But honestly this is by far one of the best TIMS I been too in awhile. They even sometimes have LUNCH Items ready by 9am!! Fantastic! Very kind and helpful staff, all sweet and caring about there orders. Seems to be a very QUICK and not a busy location. Been going here now for over 2 weeks and it's as great as the first visit. 5 stars.“
“Last month I went to Timmy at manning town and tried to order chilli combo but the employee at that location had no clue and gave me a weird look so I only ordered coffee and left thinking maybe they no longer offer chilli (that will be sad for me).This location however the employees patiently took my order with a smile. I dine in and my meal is ready in no time. Very clean restaurant with friendly employees and I love their chilli combo meal on cold mornings.I ordered half a dozen donuts for my family before I left the restaurant. They love them.“
“The entire crew Gilbert, Nancy, Jenifferand the entire crew just can't remember everyone's names but are some of the best people to interact with they work hard and after coming here for a long time I consider them friends so if you are around Oliver square try Tim Horton on 104ave 110th St.“
“I really enjoy the food here for the most part but they frequently get a component of my order wrong.Also when ordering for takeout they tend to package everything all in different bags.This is not only inconvenient if ordering multiple items but so unnecessary and wasteful. I really think this process should be revamped.“
“Great and friendly staff, hardworking individuals, and overall seems like a great team! Even though it may be a small and compact space, I'm super astonished by their pace and teamwork capabilities. Great food and love coming here just for the energy.“
“I always drove through in this location to get coffee for my colleagues specially during the pandemic. They always have the top of the line customer service ???Just a question tho, do you guys cater to dine in 24 hours or it's just the drive through ? Thanks I was wanting to bring my Japanese students for coffee after work I work evenings and they're at school in the daytime so our schedules are out of whack. Thanks a lot!!!!“
“Recently visited and was really impressed by the nature of the emoloyee named Kuldeep . I order 2 ice capp moca and 1 bagel .. The overall beverage , made me satisfied & moreover the nature of the employee was very quite impressing ... I would recommend to order from Tim from this location only ... To be honest , really got impressed by the employee and will always visit this Tim hotten for my further orders.“
“we bought our (2) extra large double double coffee with boston cream & apple ? fritters donuts all for the price of only $5 plus GST using their On-Line-Special offers.It's a FRUGAL way to eat well and save that precious extra dollars I can use to buy my next TH extra large double double tasty coffee ☕.??Parking: busy location , food is great with a lot of parking spots available.“
“Best quality of food in the city for a Tim's. Fast service and never a wrong order. The biscuit is cooked perfectly everytime and the hashbrown is fresh. Compared to the Tim's on the other side by Manning, this place is 1000% better. Thanks for always great breakfast.“
“IMAGINE THIS. You've just been a part of the most literally incomprehensible midterm known to man. An army of people with PhD's could only score an 80% on it. Cue the distant rumble of what could only be the fattest cup of coffee brewed in human history. Cue the otherworldly aromas of a honey crueller calling to you. Cue the ever furthering stack of midterms saying \\\"sorry\\\" in a Mike Tyson accent. There's simply no other option. You line up in an eternally long line to buy a 7 hour old donut with slightly warm coffee which is a little mindboggling considering there are always customers buying the items. The customer service is evidently below average but you must satiate yourself with this mediocre, not-even-Canadian food chain. This can only be described by the impressively mediocre ETLC tim hortons. 12/10“
“When I am so tired I can barely speak, they already know my order and whip it up without a word spoken, I love this Timmy's!! Although, the high school kids before school and at lunch should go take a hike, lol, the lineup gets so long!!“
“Never really had issues at this location, stopped in for a coffee and sandwich before a funeral nearby and service and food was fine. Thanks. I used to frequent it In the mornings since our shop is nearby, it's always been good service. Can always improve but nothing major to note.“
“Workers at tim Hortons are always so nice and communicate in a way that you can only get along with. Trustworthy, nice, complimentary, and freewilled are some words that describe them workers even though they probley only getting minimum wage. I think it's a man's world or something for that matter men always get the razes. So I don't know but like every girl that gets minimum wage cause she's showing up and doing her thing for the minimalist price. Love em for that. For sure.Vegetarian options: The vegans have to eat too......Kid-friendliness: Kids are little people that need kindness so give it to. Them.Parking: There are so many Tim Hortons making this city better.Wheelchair accessibility: Wheelchair accessibility is good for all the people who need it who love tim Hortons because of those timmys workers being so nice.Dietary restrictions: Dietary restrictions are good for the fat people lol. They are good for everyone.“
“Thanks to the guards for kindly letting me in. Long day at service Canada ?? but was so glad to find the court house had coffee. It's just a self serve so regardless of it being on the map maybe don't hunt for it. Unless of course the nice lady let's you in and you gotta get past security first ?“
“I'm kind of shocked by the poor reviews. This is my favourite Tim's location. The employees are efficient and just so genuinely kind, and it always makes me smile to pop through the drive thru to grab a coffee! I'm there at least a couple times in a week in the morning or over the noon hour, and the coffee is consistently good.“
“This location is one of the better ones on the Southside. The staff are amazing and friendly. The iced-capps are good, and they actually fill them over the line! They are proficient, and you're not waiting on line for an unreasonable amount of time.Drive the extra 2 min to this location and start your day with a friendly ?.Parking: It's attached to the Shell station, so I shared parking here but not to hard to find a spot.“
“I left St.Albert today just before the big rain/thunder & lightning storm started. I got a medium coffee (double double) or so I thought. I took the Henday and got home in about 15 minutes. It was still pouring rain and I thought I'll just sit here in my van and drink my coffee until the rain lets up. The coffee tasted a little strange. Ack, it's a Steeped Tea. Not my cup of tea, I really wanted a coffee so I figured what the heck, I'll zip up to the Tim's drive thru next to the Co-op, at the Petro Canada just off Lessard Rd. I ordered the coffee and casually mentioned that I had stopped at the Tim"s in St. Albert and got a Steeped Tea. The lady working the window immediately said, "This one is FREE." That small gesture made me feel great and it earned my business from now on. Thanks!“
“Went here for a quick snack form my mom and aunt while visiting a family. The line was long but was quick. I was lucky to be served by Kaitlyn she made sure she’s getting my orders right. Asked for my Tim’s rewards, was happy to hand me an extra spoon, asked all the right questions and for a minute interaction developed rapport with me.“
“I often stop at this location because it is on my way to work. Although it is convenient there are times that the service could be better. Not sure why I am standing there waiting when one person is sweeping, another passes to go to the back and not one acknowledgement to let me know that I was seen or that someone will be with me shortly.“
“Had a very tasty and spicy Jalapeños Savoury Pastry! It was delicious and yes, very spicy! I really felt it! The service here is very personable! Conveniently located with Wendy’s! I have frequented this place multiple times! No problems!Vegetarian options: There are indeed!Parking: Limited parking available on site!Kid-friendliness: Kid items are available!Wheelchair accessibility: Yes, it is!“