Going into the restaurant a 40 people are trying to go through a path maybe 5 ft wide ( it was a Saturday night) but I've been to longhorn several times and just as busy and never felt like cattle being herded to wherever. The waiter Hayden was awesome but while my wife and I were eating we literally had people leaning on the side of our booth wall standing and drinking no more than two feet from our dinner. They were looking over us at the TVs but the whole time we were eating dinner there were 6 or more people basically at our table more or less staring ( that's how it felt ) I even told my wife I felt like we were animals at a zoo exhibit. The waiter apologized and told us that people will stand there because the bar was full. The food was ok I got the filet and asked for med well but it was med at best very very pink so I ended up only eating two bites when I noticed that. The waiter had enough going on so I didn't bother him with it and just ate the salad. If you want a party atmosphere then you'll like it if you want a nice dinner with a date I would go elsewhere.
Atmosphere: 1
Food: 3
Service: 5
Gloria Rodríguez
The food was over cooked, too salty and cold. The waiter did great, and the environment was good, just a little bit cold.
Atmosphere: 4
Food: 2
Service: 4
Jim Higgins
Food is always consistently good. Filet doesn’t need any sauce and their green beans are my favorite. I don’t know what they do to their green beans, but I could go for a double portion of those with my Filet.
Our server Chloe was very nice and anticipated our needs. The timing of everything was perfect, the food was perfect. It was our anniversary and we really enjoyed the great service and the food was awesome! We live in rural TN and there aren't a lot of restaurants, so we decided to come to Florence because it's relatively the same distance as our closest city, Jackson, TN. We're so glad we did! We'll definitely be back. Thanks again Chloe!
Everything was good except when our food came out, my wife's food wasn't served and we were asked did she even order anything. Not sure where the disconnect came from but our party was only 5 people and we didn't order anything crazy to throw off the staff. She received her food about 15 minutes later.
Amazing food and the service was great. It was crowded but didn't wait long at all and the food arrived fast and was
Atmosphere: 5
Food: 5
Service: 5
Nedra McCaig
It's ridiculous to have to scream at the person across from you just to have a conversation.It it's neccessary to have the music blaring constantly.
Atmosphere: 1
Food: 4
Service: 5
M Price
Good food good service the place is always busy so expect a little wait
Atmosphere: 4
Food: 4
Service: 4
Melodie Fields
Waitress friendly and attentive. Forgot our appetizers never brought our salads which were very small . Took over an hour to actually get our food. Other guest sitting across from us were very loud and annoying dampening our
Absolutely atrocious.Today should be Courtney’s last day.Salads took forever. Why?…she forgot to put in our order.Management is appalling as well. Never came to the table. Only received a 10% discount for the deplorable service.Courtney disappeared and we were assigned a new waitress for what reason idk.Only saving grace was the kitchen for the hot food.Just shut the entire restaurant down.
Atmosphere: 1
Food: 4
Service: 1
Diddly Doop
I don't eat here. Like. Ever. However, I hungered for STEAK and this place delivered. It was so busy, but the staff was patient and helpful. We had server Jessyka and she was incredible!!! The vibe, the charm, the EARRINGS-- she had style and professionalism. Met beyond expectations. Overall, this was the perfect experience for an introduction to a steak house.
Atmosphere: 5
Food: 5
Service: 5
Sherry Weems
Lindsy who took our name and seating preference, did the complete opposite from what we asked for. While being seated this preference was questioned without a correct response. The waitress got our order wrong, of course. Much older employees that actually are able to listen and understand what customers are asking for should be hired. The food is good when the food order is taken correctly. I guess that's a crazy concept at a restaurant??????Kid-friendliness: The Bar area should be no children area, children can't drink alcohol. Only older children that can act appropriately should be in the Bar.
Atmosphere: 1
Food: 2
Service: 1
Donna Hendrix
Bone in ribeye was perfect.
Atmosphere: 5
Food: 5
Service: 5
Dan D
It was around 230pm or so. There wasn't a wait. Yet after ordering, we waited 45 for our food. The worst thing was the food was COLD. My son ordered a Med steak, it came to him cold and MED WELL. I ordered Chicken Critters, they were smaller than I remembered, and cold. The only thing that was hot was my greenbeans. So, I'm guessing the last thing the server does is put the greenbeans on your plate. So that means these meals sat there getting cold for at least 30 minutes before someone ran them to out table. The restrooms (Both) were filthy. Oh, my wifes steak and side were fine.
Going into the restaurant a 40 people are trying to go through a path maybe 5 ft wide ( it was a Saturday night) but I've been to longhorn several times and just as busy and never felt like cattle being herded to wherever. The waiter Hayden was awesome but while my wife and I were eating we literally had people leaning on the side of our booth wall standing and drinking no more than two feet from our dinner. They were looking over us at the TVs but the whole time we were eating dinner there were 6 or more people basically at our table more or less staring ( that's how it felt ) I even told my wife I felt like we were animals at a zoo exhibit. The waiter apologized and told us that people will stand there because the bar was full. The food was ok I got the filet and asked for med well but it was med at best very very pink so I ended up only eating two bites when I noticed that. The waiter had enough going on so I didn't bother him with it and just ate the salad. If you want a party atmosphere then you'll like it if you want a nice dinner with a date I would go elsewhere.
Atmosphere: 1
Food: 3
Service: 5
The food was over cooked, too salty and cold. The waiter did great, and the environment was good, just a little bit cold.
Atmosphere: 4
Food: 2
Service: 4
Food is always consistently good. Filet doesn’t need any sauce and their green beans are my favorite. I don’t know what they do to their green beans, but I could go for a double portion of those with my Filet.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Rolls, Rattlesnake Bites, Mashed Potatoes
Never disappointed here !!!
Atmosphere: 5
Food: 5
Service: 5
Our server Chloe was very nice and anticipated our needs. The timing of everything was perfect, the food was perfect. It was our anniversary and we really enjoyed the great service and the food was awesome! We live in rural TN and there aren't a lot of restaurants, so we decided to come to Florence because it's relatively the same distance as our closest city, Jackson, TN. We're so glad we did! We'll definitely be back. Thanks again Chloe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, Road Kill, Chicken Critters, Rolls, House Salad, Mashed Potatoes, Steak Fries
Everything was good except when our food came out, my wife's food wasn't served and we were asked did she even order anything. Not sure where the disconnect came from but our party was only 5 people and we didn't order anything crazy to throw off the staff. She received her food about 15 minutes later.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Steak and Potatoe, Cactus Blossom, Blooming Cactus Onion Strings, Grilled Shrimp, Rolls, Buttered Corn, Rattlesnake Bites
Amazing food and the service was great. It was crowded but didn't wait long at all and the food arrived fast and was
Atmosphere: 5
Food: 5
Service: 5
It's ridiculous to have to scream at the person across from you just to have a conversation.It it's neccessary to have the music blaring constantly.
Atmosphere: 1
Food: 4
Service: 5
Good food good service the place is always busy so expect a little wait
Atmosphere: 4
Food: 4
Service: 4
Waitress friendly and attentive. Forgot our appetizers never brought our salads which were very small . Took over an hour to actually get our food. Other guest sitting across from us were very loud and annoying dampening our
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Rolls
Restaurantji Recommends
Absolutely atrocious.Today should be Courtney’s last day.Salads took forever. Why?…she forgot to put in our order.Management is appalling as well. Never came to the table. Only received a 10% discount for the deplorable service.Courtney disappeared and we were assigned a new waitress for what reason idk.Only saving grace was the kitchen for the hot food.Just shut the entire restaurant down.
Atmosphere: 1
Food: 4
Service: 1
I don't eat here. Like. Ever. However, I hungered for STEAK and this place delivered. It was so busy, but the staff was patient and helpful. We had server Jessyka and she was incredible!!! The vibe, the charm, the EARRINGS-- she had style and professionalism. Met beyond expectations. Overall, this was the perfect experience for an introduction to a steak house.
Atmosphere: 5
Food: 5
Service: 5
Lindsy who took our name and seating preference, did the complete opposite from what we asked for. While being seated this preference was questioned without a correct response. The waitress got our order wrong, of course. Much older employees that actually are able to listen and understand what customers are asking for should be hired. The food is good when the food order is taken correctly. I guess that's a crazy concept at a restaurant??????Kid-friendliness: The Bar area should be no children area, children can't drink alcohol. Only older children that can act appropriately should be in the Bar.
Atmosphere: 1
Food: 2
Service: 1
Bone in ribeye was perfect.
Atmosphere: 5
Food: 5
Service: 5
It was around 230pm or so. There wasn't a wait. Yet after ordering, we waited 45 for our food. The worst thing was the food was COLD. My son ordered a Med steak, it came to him cold and MED WELL. I ordered Chicken Critters, they were smaller than I remembered, and cold. The only thing that was hot was my greenbeans. So, I'm guessing the last thing the server does is put the greenbeans on your plate. So that means these meals sat there getting cold for at least 30 minutes before someone ran them to out table. The restrooms (Both) were filthy. Oh, my wifes steak and side were fine.