Store won’t stand behind a messed up order. Ordered fish got chicken when I got home. Manager hung up 3 times. Then told me to bring back for correction. However when I did he had changed his mind. Said he owed me nothing . Won’t ever be a customer there again. Feel like they don’t want customers. I was only asking for correct food, not a refund.
Atmosphere: 1
Food: 1
Service: 1
Rachel Weeks
Great customer service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Fish and Fries, Hush Puppies
Barbara Green
Food was cold told what time to pick up got there a few minutes early and it was cold want go
Atmosphere: 4
Food: 2
Service: 4
James Carter
Food quality top notch, friendly staff, convenient location. This is the best Capt D’s I’ve visited. Food is always fresh and very tasty. A+
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish and Fries, Hush Puppies
LBT
it was kinda late on New Year’s Eve, at first I wasn’t expecting them to be open but they were and made a chore seem a lot more of a event they were friendly smiling and had great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Slice of Cheesecake, Cheesecake, The Giant Fish Sandwich and Side, Hush Puppies
michael duncan
Good ppl in here to always get my meal rite for my
Atmosphere: 5
Food: 4
Service: 4
John Collier
We went at lunch time and no one (customers) was there The service was out of this world.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Coleslaw, Fish and Fries, Hush Puppies
Vanessa
The fish was small and the food was not very hot and the order was not accurate. The manager was not very professional or helpful with my concerns. I will not be returning to this establishment
Atmosphere: 3
Food: 3
Service: 3
Linda Blount
Kiss the cook, the tall lady in the back that’s making the all the magic happen!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood Platter
Sharon Gray
I went through the drive through and ordered Fish and Shrimp and Cheese sticks. Menu says your suppose to get 2 pieces of fish, I received 1. My fries tasted like they had been there the day before. We were not greeted at the window but instead was asked so rudely what sauces we wanted. My husband tells him and he proceeds to shut the window. When we received our order and again nothing! Shuts the window. Surely we aren’t training this way. There wasn’t “ Have a nice Day” welcome to Captains D’s Nothing! Thank you was never spoken! This is unacceptable! Do better with training your employees. Some have no training at home either.
Was not sure if should had ate my food but I did. I noticed after I had already started eating that there had been coleslaw in my container. Obviously, because there was pieces of it still there and in my okra. I fiqured whoever fixed my meal accidently put coleslaw and just raked it out. Since I could not take it back to Captin D's, I went ahead and ate. It was all good. But that Is not a thing to do.
Larry
Ordered a fish and fries in the drive thru,sit at the window for 16 minutes waiting. Ha
Food: 5
Service: 1
Lisa Brown
Alittle pricey but food was good
Tammy Bradberry
Thank you Chanel ( sorry if I’m spelling wrong) for giving such great customer service!! The staff was having a very rough opening today! Chanel greeted us at the drive-thru window with a smile and a funny joke!! We had to wait for our food for about 5 minutes, and she gave us some complimentary sides for being patient. Nice thing to do! We will be backVegetarian options: Nice veggie options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Platter
Betty Newsome
I couldn't I couldn't order because a cashier hadn't arrived for work yet!!
Store won’t stand behind a messed up order. Ordered fish got chicken when I got home. Manager hung up 3 times. Then told me to bring back for correction. However when I did he had changed his mind. Said he owed me nothing . Won’t ever be a customer there again. Feel like they don’t want customers. I was only asking for correct food, not a refund.
Atmosphere: 1
Food: 1
Service: 1
Great customer service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Fish and Fries, Hush Puppies
Food was cold told what time to pick up got there a few minutes early and it was cold want go
Atmosphere: 4
Food: 2
Service: 4
Food quality top notch, friendly staff, convenient location. This is the best Capt D’s I’ve visited. Food is always fresh and very tasty. A+
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish and Fries, Hush Puppies
it was kinda late on New Year’s Eve, at first I wasn’t expecting them to be open but they were and made a chore seem a lot more of a event they were friendly smiling and had great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Slice of Cheesecake, Cheesecake, The Giant Fish Sandwich and Side, Hush Puppies
Good ppl in here to always get my meal rite for my
Atmosphere: 5
Food: 4
Service: 4
We went at lunch time and no one (customers) was there The service was out of this world.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Coleslaw, Fish and Fries, Hush Puppies
The fish was small and the food was not very hot and the order was not accurate. The manager was not very professional or helpful with my concerns. I will not be returning to this establishment
Atmosphere: 3
Food: 3
Service: 3
Kiss the cook, the tall lady in the back that’s making the all the magic happen!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood Platter
I went through the drive through and ordered Fish and Shrimp and Cheese sticks. Menu says your suppose to get 2 pieces of fish, I received 1. My fries tasted like they had been there the day before. We were not greeted at the window but instead was asked so rudely what sauces we wanted. My husband tells him and he proceeds to shut the window. When we received our order and again nothing! Shuts the window. Surely we aren’t training this way. There wasn’t “ Have a nice Day” welcome to Captains D’s Nothing! Thank you was never spoken! This is unacceptable! Do better with training your employees. Some have no training at home either.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Was not sure if should had ate my food but I did. I noticed after I had already started eating that there had been coleslaw in my container. Obviously, because there was pieces of it still there and in my okra. I fiqured whoever fixed my meal accidently put coleslaw and just raked it out. Since I could not take it back to Captin D's, I went ahead and ate. It was all good. But that Is not a thing to do.
Ordered a fish and fries in the drive thru,sit at the window for 16 minutes waiting. Ha
Food: 5
Service: 1
Alittle pricey but food was good
Thank you Chanel ( sorry if I’m spelling wrong) for giving such great customer service!! The staff was having a very rough opening today! Chanel greeted us at the drive-thru window with a smile and a funny joke!! We had to wait for our food for about 5 minutes, and she gave us some complimentary sides for being patient. Nice thing to do! We will be backVegetarian options: Nice veggie options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Platter
I couldn't I couldn't order because a cashier hadn't arrived for work yet!!
Atmosphere: 1
Food: 1
Service: 1