O'Charley's Restaurant & Bar

CLOSED
$$ •

2301 Cobbs Ford Rd, Prattville

O'Charley's Reviews

Birthday dinner for my daughter who works 7 days a week. Upon entry we were pleasantly greeted & seated. She Ordered chicken tenders appetizer. Waited twenty minutes for them...only for there to be ONE(1) fully cooked. Limp when picked up/crunchy/cold in the centers. Mind you there were maybe 6 tables occupied . Customers shouldn't be forced to divulge their health issues in any eatery frequented. Restaurants staff should be careful with what THE CUSTOMERS wishes are(within reason).For...read full review
Called in a to go order15 minutes before closing time last Friday night and surprisingly, the team member who took my order did so without hesitation. She was friendly, patient and understanding that I was starving and on the move. Many restaurant staff members should follow this girls customer service skills and use her as an example on how to treat every customer regardless of the size of their ticket or timing. Hats off to this young lady and her hiring manager.Dietary restrictions:...read full review

We had Cortland as a server, and her attention to us was impeccable. Very personable and hospitable to say the least and when she was not attending to us directly, she had someone attend to us. All together friendly service, friendly atmosphere and good food to boot thank you we will be returning again.

More Reviews(296)

Ratings

View all photos
Updated on: