I have never had such an unprofessional experience in a drive through my entire life. The moment I pulled up to the window I thought the cashier said, “what can I get you?” When I started to relay my order, she practically screamed at me I’ll be right with you!” I guess I mis heard her but she had no reason to be so rude about it.Then she proceeded to be silent for five minutes while I’m waiting at the screen, only to tell me that it will be another 10 minute wait because they’re short staffed. I asked her.” there’s a 10 minute wait for your drive-through?” And she sighed at me. Then told me “We’re short staffed.”I drove away.Absolutely ridiculous customer service. i will not be going back and taking my business else where. This happened at the captain D’s in Jonesboro, Arkansas.
Atmosphere: 1
Food: 3
Service: 1
Pat Slater
I wait for my supper tonight take long time for too
Service: 5
Scott Prine
The employees were more worried about talking to each othen. Taking my order, let alone getting it right. The person in The drive through was too busy talking to listen to what I needed and they forgot part of my
Atmosphere: 1
Food: 1
Service: 1
Ted Millikan
The food is really good quality here. But the service in the drive through is lacking.
Recommended dishes: Fish Tenders Chicken & Shrimp Meal, Fish, Seafood
Camela Kellim
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Anita Mckenzie
First time in many years that I ate here, the food was great!
Atmosphere: 5
Food: 5
Service: 5
Pete Perry
Well this place was a big flop . The fish smelled like bait, the hush puppies were raw, and fry's were cold, but it , didn't surprise me much , the cooks pants were hanging down to his nees
Mikey Langford
Fish is raw. Tried to call and complain got no awnser . Called again then the phone was busy.
Food: 1
Service: 1
Recommended dishes: French Fries, Fish, Hush Puppies
With Murdocks gone, the fam and I gave the Captain a try. It has probably been over 10 years since I last ate here, but I must say - it's still as I remember it. With the golden crispy fish and all the fried batter droppings the captain didn't disappoint.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fish
Jenna Fergus
The food was crispy and delicious. The service was kind and courteous. The bathrooms were clean, the whole restaurant was sparkling. I am grateful to Marquita Granger!!! She is a terrific manager!We were visiting Jonesboro from the country. Looking for a good affordable place to dine. Mom is picky. She ate all her fish! Thanks y'all!
Atmosphere: 5
Food: 5
Service: 5
Lavonda Drewett
A bit pricey for what you get, pieces of fish and chicken are smaller than they used to be. It still tastes amazing, though!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fish and Fries, Fish, Hush Puppies, Batter Dipped Fish, Pieces of Fish, Catfish, 4 Piece Battered Dip Fish Dinner
Julie Tedford
Just left the restaurant at 1:00 p.m. Thursday December 14th 2023 the restaurant is not open but someone answered the phone inside and told me that
Jeffrey “Jefe” Gipson
Was picking up an order just now that was supposed to be done at 7:27 and waited until 7:40 before it was finally ready. Not a single person in there acted like they cared even the slightest bit about their job. I was the only customer in the entire restaurant.
I have never had such an unprofessional experience in a drive through my entire life. The moment I pulled up to the window I thought the cashier said, “what can I get you?” When I started to relay my order, she practically screamed at me I’ll be right with you!” I guess I mis heard her but she had no reason to be so rude about it.Then she proceeded to be silent for five minutes while I’m waiting at the screen, only to tell me that it will be another 10 minute wait because they’re short staffed. I asked her.” there’s a 10 minute wait for your drive-through?” And she sighed at me. Then told me “We’re short staffed.”I drove away.Absolutely ridiculous customer service. i will not be going back and taking my business else where. This happened at the captain D’s in Jonesboro, Arkansas.
Atmosphere: 1
Food: 3
Service: 1
I wait for my supper tonight take long time for too
Service: 5
The employees were more worried about talking to each othen. Taking my order, let alone getting it right. The person in The drive through was too busy talking to listen to what I needed and they forgot part of my
Atmosphere: 1
Food: 1
Service: 1
The food is really good quality here. But the service in the drive through is lacking.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fish
Excellent fish and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funnel Cake Stix, Fish, Hush Puppies, Baked Potato
Good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Tenders Chicken & Shrimp Meal, Fish, Seafood
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
First time in many years that I ate here, the food was great!
Atmosphere: 5
Food: 5
Service: 5
Well this place was a big flop . The fish smelled like bait, the hush puppies were raw, and fry's were cold, but it , didn't surprise me much , the cooks pants were hanging down to his nees
Fish is raw. Tried to call and complain got no awnser . Called again then the phone was busy.
Food: 1
Service: 1
Recommended dishes: French Fries, Fish, Hush Puppies
Restaurantji Recommends
With Murdocks gone, the fam and I gave the Captain a try. It has probably been over 10 years since I last ate here, but I must say - it's still as I remember it. With the golden crispy fish and all the fried batter droppings the captain didn't disappoint.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fish
The food was crispy and delicious. The service was kind and courteous. The bathrooms were clean, the whole restaurant was sparkling. I am grateful to Marquita Granger!!! She is a terrific manager!We were visiting Jonesboro from the country. Looking for a good affordable place to dine. Mom is picky. She ate all her fish! Thanks y'all!
Atmosphere: 5
Food: 5
Service: 5
A bit pricey for what you get, pieces of fish and chicken are smaller than they used to be. It still tastes amazing, though!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fish and Fries, Fish, Hush Puppies, Batter Dipped Fish, Pieces of Fish, Catfish, 4 Piece Battered Dip Fish Dinner
Just left the restaurant at 1:00 p.m. Thursday December 14th 2023 the restaurant is not open but someone answered the phone inside and told me that
Was picking up an order just now that was supposed to be done at 7:27 and waited until 7:40 before it was finally ready. Not a single person in there acted like they cared even the slightest bit about their job. I was the only customer in the entire restaurant.
Atmosphere: 1
Food: 1
Service: 1