for the first time in years i had to leave a $0 tip. we are regulars here come in and sit at the bar, but tonight we brought two of our kids with us so we didn't sit at the bar.we sat at our table and we were notified that we had to pre pay for our meals because we might eat and take off. we were forced to use our phones and the QR code to order and it was a mess adding drinks and even adding a side of fries. we were told about getting a server but she wont be helping with placing our order. it was a horrible experience. the funny thing was that the other tables were able to order and get a tab going and pay at the end. i even offed the girl my ID and Bank Card for her to keep.
Atmosphere: 1
Service: 1
g r
Came by here tonight with some friends. Took over 13 minutes to get set with no one waiting. We finally sat and no one came by to serve us. Door guy came and demanded for us to order using the code and we weren't getting no server service. After few the girl server came and mentioned that the manger has wanted our table to order using the qr code and pay upfront for our food. We asked the surrounding tables of they had to do the same and they said no. We were dresses with shorts and sandals came after the gym and they thought we werw going to eat and run. Horrible service won't be coming here anytime soon
Atmosphere: 1
Service: 1
Sahar Moulaiy
Party of 6 we walked in Tuesday night. Restaurant is pretty much empty. They front guy wanted to sit us by the bathroom and I said no sorry we would like to sit on the other side and his mood changed.So we sit on the other side on high top chairs. We were told we MUST order through the code because they have people like US ordering and leaving without pay. We had to sit there and take over 15 minutes to order through the QR code and we even offered to pay up front. I am not sure what they thought of us.
Atmosphere: 1
Service: 1
marbm8
I've only been to this location twice. Servers are in no hurry. Fries are barely bath water warm. Tonight I waited over 10 minutes for a drink. Never got it. Watched server casually chatting with other tables while I'm waiting for my drink. I wonder if he even put my order in. Got up & left.
Atmosphere: 1
Food: 2
Service: 1
Jessica Bernal
Bad service even by the manager. Worst wild wings ever. Long time waiting for table and food, very bad attitude when we requested the menu, plus the waitress refused to speak Spanish when it was clear she was able to.After that, we went to explain the situation to the manager who was clearly doing the waitress's job (since he hired the wrong personal) and he was completely unbothered by the terrible service.
Matthew Kufta
Wow horrible experience. We had to chase down the wait staff to get our food after waiting forever after ordering. Food came out, but no silverware, drinks, or anything for 45 minutes. By the time they got around to bringing drinks and silverware the food was cold.Avoid — we were told that there were “miscommunication issues”
Atmosphere: 2
Food: 1
Service: 1
Eric Kufta
Sat outside and there were no servers, silverware and it was dirty. Drinks didn’t come out for 30 minutes. Food once it came out was cold.
Atmosphere: 1
Food: 1
Service: 1
annalisa
usually the service is great, however yesterday i went in and was helped by this heavy set girl w/ short dark hair & glasses in a grey shirt. she was rude & the soda she gave me was flat as heck. she gets 0/10 but everyone else is great. food is great!
Atmosphere: 2
Food: 5
Service: 1
Cameron Crume
Terrible service during big event. You have to order on your phone, you get no confirmation, we say around waiting for food for over an hour that never came. People were able to order drinks at the bar and get them immediately while tables were ignored. They didn’t have enough staff to handle a large event crowd.
Atmosphere: 1
Food: 1
Service: 1
Conor Lamb
Incredibly understaffed. Waited an hour after being seated without even getting a beer. Bdubs corporate needs to get these servers some more help.
Expect to wait 30 minutes te be attended and another 30 until you sit down to order! Waiting 2hrs tops to eat is crazy I would recommend walking a bit more to yard house!!
Atmosphere: 4
Food: 5
Service: 1
ChristinAzer
I only give one star because i had to. This location is going down as hill , service the hospital ever they look at you no one comes and say anything for 15 minutes you don’t even know who is your server we just keep watching them gather in corner’s talking and laughing n see we looking wondering who is the server are we getting anything at all and nothing. Just a very bad experience we tried multiple times to give chances and honestly not worth the moneyWill never go back
themedardo08
Went there to watch a sport game since it was on a tv provider I don’t have , and of course have my favorite wings!I was greeted and helped by a waitress named Emily, she was very pleasant, and attentive, she was great⭐️⭐️⭐️⭐️⭐️!I asked for TNT where the game was broadcasted, 40min later, I asked her again for the channel, she said the manager is the only one that knows and has access to change the 70 tv’s, I walked up to the manager and asked him about changing the one of the tv’s to watch my game, he replied “I’ve been busy line cooking”, and walked away smhI asked Emily for the check and manager to have a talk to.Nothing changed, after an hour later he said he’s short handed and didn’t have time to change a channel!Damon does not have that place under control, I let him know maybe that’s the wrong job for him, because from what he told me he was only short handed 3 people and the place was less than half full, even after I complained the first time, channel wasn’t changed,I ended up leaving, and he never put the game on, what a waste of time, except for the wings smh
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Traditional Wings and Fries
Josie Silguero
The place has great potential but it’s very dirty in there . From the moment you get there the windows are gross and then u go in and the floor is very dirty and I’ve never had a clean table and the high chairs are never cleaned from what it seems like , like I’m sorry but I don’t want my baby eating in a chair that still has food on it .
for the first time in years i had to leave a $0 tip. we are regulars here come in and sit at the bar, but tonight we brought two of our kids with us so we didn't sit at the bar.we sat at our table and we were notified that we had to pre pay for our meals because we might eat and take off. we were forced to use our phones and the QR code to order and it was a mess adding drinks and even adding a side of fries. we were told about getting a server but she wont be helping with placing our order. it was a horrible experience. the funny thing was that the other tables were able to order and get a tab going and pay at the end. i even offed the girl my ID and Bank Card for her to keep.
Atmosphere: 1
Service: 1
Came by here tonight with some friends. Took over 13 minutes to get set with no one waiting. We finally sat and no one came by to serve us. Door guy came and demanded for us to order using the code and we weren't getting no server service. After few the girl server came and mentioned that the manger has wanted our table to order using the qr code and pay upfront for our food. We asked the surrounding tables of they had to do the same and they said no. We were dresses with shorts and sandals came after the gym and they thought we werw going to eat and run. Horrible service won't be coming here anytime soon
Atmosphere: 1
Service: 1
Party of 6 we walked in Tuesday night. Restaurant is pretty much empty. They front guy wanted to sit us by the bathroom and I said no sorry we would like to sit on the other side and his mood changed.So we sit on the other side on high top chairs. We were told we MUST order through the code because they have people like US ordering and leaving without pay. We had to sit there and take over 15 minutes to order through the QR code and we even offered to pay up front. I am not sure what they thought of us.
Atmosphere: 1
Service: 1
I've only been to this location twice. Servers are in no hurry. Fries are barely bath water warm. Tonight I waited over 10 minutes for a drink. Never got it. Watched server casually chatting with other tables while I'm waiting for my drink. I wonder if he even put my order in. Got up & left.
Atmosphere: 1
Food: 2
Service: 1
Bad service even by the manager. Worst wild wings ever. Long time waiting for table and food, very bad attitude when we requested the menu, plus the waitress refused to speak Spanish when it was clear she was able to.After that, we went to explain the situation to the manager who was clearly doing the waitress's job (since he hired the wrong personal) and he was completely unbothered by the terrible service.
Wow horrible experience. We had to chase down the wait staff to get our food after waiting forever after ordering. Food came out, but no silverware, drinks, or anything for 45 minutes. By the time they got around to bringing drinks and silverware the food was cold.Avoid — we were told that there were “miscommunication issues”
Atmosphere: 2
Food: 1
Service: 1
Sat outside and there were no servers, silverware and it was dirty. Drinks didn’t come out for 30 minutes. Food once it came out was cold.
Atmosphere: 1
Food: 1
Service: 1
usually the service is great, however yesterday i went in and was helped by this heavy set girl w/ short dark hair & glasses in a grey shirt. she was rude & the soda she gave me was flat as heck. she gets 0/10 but everyone else is great. food is great!
Atmosphere: 2
Food: 5
Service: 1
Terrible service during big event. You have to order on your phone, you get no confirmation, we say around waiting for food for over an hour that never came. People were able to order drinks at the bar and get them immediately while tables were ignored. They didn’t have enough staff to handle a large event crowd.
Atmosphere: 1
Food: 1
Service: 1
Incredibly understaffed. Waited an hour after being seated without even getting a beer. Bdubs corporate needs to get these servers some more help.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Wings to dry and over crisp
Atmosphere: 5
Food: 3
Service: 5
Expect to wait 30 minutes te be attended and another 30 until you sit down to order! Waiting 2hrs tops to eat is crazy I would recommend walking a bit more to yard house!!
Atmosphere: 4
Food: 5
Service: 1
I only give one star because i had to. This location is going down as hill , service the hospital ever they look at you no one comes and say anything for 15 minutes you don’t even know who is your server we just keep watching them gather in corner’s talking and laughing n see we looking wondering who is the server are we getting anything at all and nothing. Just a very bad experience we tried multiple times to give chances and honestly not worth the moneyWill never go back
Went there to watch a sport game since it was on a tv provider I don’t have , and of course have my favorite wings!I was greeted and helped by a waitress named Emily, she was very pleasant, and attentive, she was great⭐️⭐️⭐️⭐️⭐️!I asked for TNT where the game was broadcasted, 40min later, I asked her again for the channel, she said the manager is the only one that knows and has access to change the 70 tv’s, I walked up to the manager and asked him about changing the one of the tv’s to watch my game, he replied “I’ve been busy line cooking”, and walked away smhI asked Emily for the check and manager to have a talk to.Nothing changed, after an hour later he said he’s short handed and didn’t have time to change a channel!Damon does not have that place under control, I let him know maybe that’s the wrong job for him, because from what he told me he was only short handed 3 people and the place was less than half full, even after I complained the first time, channel wasn’t changed,I ended up leaving, and he never put the game on, what a waste of time, except for the wings smh
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Traditional Wings and Fries
The place has great potential but it’s very dirty in there . From the moment you get there the windows are gross and then u go in and the floor is very dirty and I’ve never had a clean table and the high chairs are never cleaned from what it seems like , like I’m sorry but I don’t want my baby eating in a chair that still has food on it .
Atmosphere: 1
Food: 2
Service: 2