I purchased food using the app. It was sent to the wrong location, and although I showed my receipt and called the store where my order was sent, and they verified that I indeed had an order there, the location I was at was not able to help with an order of just two burgers and also told me there was nothing they could do about a refund. I’d suggest not using the app and check your bags at the drive thru. Jacks isn’t like it use to be.
Food: 1
Service: 4
Johny Dick
Quick and
Atmosphere: 5
Food: 5
Service: 5
Hailey Clardy
Would do 0 if possible I don't think I've ever had an order here where I got everything in the bag the first time. Ridiculous. If yall can't fulfill your orders properly don't take them.
Atmosphere: 1
Food: 1
Service: 1
Jesus R Sanchez
3/3/24 18:00 returned to store because my online order had some missing items. The gentleman in charge remade my whole order and let me keep the old one. Really respectful and with a smile. 10/10 service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Two Tacos
GEO A
All around, terrible...store location in an area with homless people, the food below average, always have to pull to the side and wait even when it's not busy and Employees on their phones when you pull up to the drive-thru register...last resort type of place NEVER an option.
Atmosphere: 1
Food: 2
Service: 1
Bird Watcher
It wasn't busy but staff was very busy with drive through. The service has improved, the breakfast was good. The manager was shaming her employees in Spanish. That was not cool. There was only 3 other staff and they were working hard while their manager was bitching them out. Doesn't matter what language it's on? You just don't do that in front of customers.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hash Browns, French Fries, Breakfast Jack
Rachel Koehn Kennedy
Best #jackwraps around...
Celena Manygoats
The people were very
Atmosphere: 3
Food: 5
Service: 5
Andres Trejo
If I could give you a 0 starI will give you a 0 0 star the food took forever to serve and it was not good i sure get my money back.
50n50 food was bit cold and drive through service was
Atmosphere: 3
Food: 3
Service: 3
Maria Bravo
So the guy took my order and didn't even forgot to prepare it after waiting a while I asked where my order was and his co worker had to put my order together for me what a chaotic
Atmosphere: 2
Food: 4
Service: 2
Al Almond
Great late night
Food: 4
Service: 4
Recommended dishes: Jumbo Jack
Jose Espinoza
Waited over 45 min for food and no food was prepared. Only 3 employees at location. Asked for refund. The manager was helpful and polite.
Atmosphere: 1
Food: 1
Service: 1
felipe fernandez
Guy on the front took way to long to tame my order and he acted like he didn't want to help. And the home style ranch club barely had
One of the best breakfast sandwiches I've ever
Atmosphere: 5
Food: 5
Service: 5
I purchased food using the app. It was sent to the wrong location, and although I showed my receipt and called the store where my order was sent, and they verified that I indeed had an order there, the location I was at was not able to help with an order of just two burgers and also told me there was nothing they could do about a refund. I’d suggest not using the app and check your bags at the drive thru. Jacks isn’t like it use to be.
Food: 1
Service: 4
Quick and
Atmosphere: 5
Food: 5
Service: 5
Would do 0 if possible I don't think I've ever had an order here where I got everything in the bag the first time. Ridiculous. If yall can't fulfill your orders properly don't take them.
Atmosphere: 1
Food: 1
Service: 1
3/3/24 18:00 returned to store because my online order had some missing items. The gentleman in charge remade my whole order and let me keep the old one. Really respectful and with a smile. 10/10 service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Two Tacos
All around, terrible...store location in an area with homless people, the food below average, always have to pull to the side and wait even when it's not busy and Employees on their phones when you pull up to the drive-thru register...last resort type of place NEVER an option.
Atmosphere: 1
Food: 2
Service: 1
It wasn't busy but staff was very busy with drive through. The service has improved, the breakfast was good. The manager was shaming her employees in Spanish. That was not cool. There was only 3 other staff and they were working hard while their manager was bitching them out. Doesn't matter what language it's on? You just don't do that in front of customers.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hash Browns, French Fries, Breakfast Jack
Best #jackwraps around...
The people were very
Atmosphere: 3
Food: 5
Service: 5
If I could give you a 0 starI will give you a 0 0 star the food took forever to serve and it was not good i sure get my money back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
50n50 food was bit cold and drive through service was
Atmosphere: 3
Food: 3
Service: 3
So the guy took my order and didn't even forgot to prepare it after waiting a while I asked where my order was and his co worker had to put my order together for me what a chaotic
Atmosphere: 2
Food: 4
Service: 2
Great late night
Food: 4
Service: 4
Recommended dishes: Jumbo Jack
Waited over 45 min for food and no food was prepared. Only 3 employees at location. Asked for refund. The manager was helpful and polite.
Atmosphere: 1
Food: 1
Service: 1
Guy on the front took way to long to tame my order and he acted like he didn't want to help. And the home style ranch club barely had
Atmosphere: 3
Food: 2
Service: 1