Dunkin'

$ • Coffee Shops, Donuts

Hours:
678 E Thunderbird Rd, Phoenix
(602) 535-4804

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

2.9 (51)
I drive up to the drive-thru, and no one is greeting or replying. People start lining up behind me, and after the third time saying hello, finally someone asked for a minute. When I rolled up to the window to pay, this pockmarked Cuban looking dude at the window had this deadpan stare. He walked up; he looked confused and unresponsive. And then, the window closed and he walked away. A cheerful lady apologized and told me my order didn't go through. But then she looked at the monitor...read full review
Saturday Jan. 27, I just arrived home from the Dunkin Donuts on Thunderbird/7th street. Every single time I go in there I'm always appreciative of the EXCELLENT customer service! Teresa is the manager and she is always so kind. I love the fact that she makes me feel so welcome and answers whatever questions I may have.Jamar was at the register and he took my order. VERY professional and courteous! He carefully placed my donuts in the bag and separated each donut with wax paper....read full review

It's been a long time since I visited a dunkin, I ordered a Frappuccino and it was mostly melted and so over loaded with wip cream that it was pouring out of the top. If it had tasted good I would have let it all go. I will give them another chance at another location.

More Reviews(191)

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Hours

Monday 4AM - 8PM
Tuesday 4AM - 8PM
Wednesday 4AM - 8PM
Thursday 4AM - 8PM
Friday 4AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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