Everything was fine it just I had to wait for them to cook the hamburger that I wish apparently they either had to run on them or they're cooked just didn't decide to cook any and I can understand not liking cold hamburgers but having to pull around up front so that they can keep running people through the register and making money and me sitting there waiting so you just you think that they could have came up with a better plan than the one that they're currently using
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Jumbo Jack
Martin Mosqueda
Nice place to have lunch or a quick bite to eat, it's close to freeway for travelers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sourdough Jack, Jumbo Jack
Brendon King
Fries were cold, Sandwich normally has sauce lettuce and tomato. I asked for no lettuce and tomato and I received a sandwich that consist of a piece of chicken and the sourdough. I never knew that asking no lettuce or tomato meant I want it plain. The best part of the meal was the shake. Honestly makes me not wanna go back to this restaurant but it is the closest one to my house.
Atmosphere: 2
Food: 1
Service: 2
Sarah Ray
Great burgers and fries! Hot and fast! Sandra helped us when we had a problem using the app and was so nice! I thought I hadn't received a credit for points I used and she gave me a card for free food to compensate without batting an eye! Smiling, courteous and professional! People like her work hard to make the world around them better! Keep Sandra! My husband said, "Pay her more money!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
Rocio Meza
The establishment was clean, while the staff was friendly and food was served promptly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings, Jumbo Jack, Breakfast Jack
Thomas Smith
I don't know? I've always liked Jack in the crack food, service and atmosphere has been very pleasant except for the restrooms my goodness men's smelled like urine My wife says woman's restroom is always clean thank you for that my daughter's appreciate it and the lobby just needs a little more attention sorry no photos next time I'll snap a few.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sourdough Jack, Combo Large Fries, Jumbo Jack, Ultimate Cheeseburger, Ultimate Bacon Cheeseburger and Onion Rings
Carol Davis
Terrible sourdough jack, wasn’t toasted with
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Sourdough Jack
Randolph TheGreat
I was there last night and bought a chocolate cake which is always served either cold or room temp, so i politely asked an employee if he could please hear it up for about 15 seconds real quick. Not only did he refuse to do so, but he was very rude and snarky at that. There were no other customers in line and it was a pretty slow night so it's not like they were busy or anything. so that's why they're gettiing this 1 star rating with a negative review, very poor customer service. Will not be returning. This is the issue with the food industry these days, no one cares about the customers anymore!
Natalie Nicole Hilbert
Very quick the food is great for fast food.. I always get their milkshakes :)
Atmosphere: 4
Food: 5
Service: 5
Bryan Blohm
What’s the deal with not getting everything you order? Are the people that work there taking home food that other people pay for ? The employees that work fast food want higher pay and they can’t put simple things in a bag
They act like the sauce packets come out of their paychecks, Especially the guy who is back there making the $0.99 tacos!!!! Someone needs to talk to him and tell him To calm down a few notches, (*Maybe he needs a coaching*) He needs to work on his overall attitude!!!! "The sauces are not coming out of his paycheck, he needs to chill out!"
Atmosphere: 1
Food: 3
Service: 1
Doug
We each had a burger and got onion rings to share. The burgers were good. The onion rings were good but a little skimpy.
Atmosphere: 3
Food: 4
Service: 4
Mykhael Hayes
First time visiting as we don't have any where I'm from. I was happy they were able to make breakfast Burrito without eggs. Being allergic to eggs and they assured it would be made away from anywhere eggs were.
Everything was fine it just I had to wait for them to cook the hamburger that I wish apparently they either had to run on them or they're cooked just didn't decide to cook any and I can understand not liking cold hamburgers but having to pull around up front so that they can keep running people through the register and making money and me sitting there waiting so you just you think that they could have came up with a better plan than the one that they're currently using
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings, Jumbo Jack
Nice place to have lunch or a quick bite to eat, it's close to freeway for travelers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sourdough Jack, Jumbo Jack
Fries were cold, Sandwich normally has sauce lettuce and tomato. I asked for no lettuce and tomato and I received a sandwich that consist of a piece of chicken and the sourdough. I never knew that asking no lettuce or tomato meant I want it plain. The best part of the meal was the shake. Honestly makes me not wanna go back to this restaurant but it is the closest one to my house.
Atmosphere: 2
Food: 1
Service: 2
Great burgers and fries! Hot and fast! Sandra helped us when we had a problem using the app and was so nice! I thought I hadn't received a credit for points I used and she gave me a card for free food to compensate without batting an eye! Smiling, courteous and professional! People like her work hard to make the world around them better! Keep Sandra! My husband said, "Pay her more money!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
The establishment was clean, while the staff was friendly and food was served promptly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings, Jumbo Jack, Breakfast Jack
I don't know? I've always liked Jack in the crack food, service and atmosphere has been very pleasant except for the restrooms my goodness men's smelled like urine My wife says woman's restroom is always clean thank you for that my daughter's appreciate it and the lobby just needs a little more attention sorry no photos next time I'll snap a few.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sourdough Jack, Combo Large Fries, Jumbo Jack, Ultimate Cheeseburger, Ultimate Bacon Cheeseburger and Onion Rings
Terrible sourdough jack, wasn’t toasted with
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Sourdough Jack
I was there last night and bought a chocolate cake which is always served either cold or room temp, so i politely asked an employee if he could please hear it up for about 15 seconds real quick. Not only did he refuse to do so, but he was very rude and snarky at that. There were no other customers in line and it was a pretty slow night so it's not like they were busy or anything. so that's why they're gettiing this 1 star rating with a negative review, very poor customer service. Will not be returning. This is the issue with the food industry these days, no one cares about the customers anymore!
Very quick the food is great for fast food.. I always get their milkshakes :)
Atmosphere: 4
Food: 5
Service: 5
What’s the deal with not getting everything you order? Are the people that work there taking home food that other people pay for ? The employees that work fast food want higher pay and they can’t put simple things in a bag
Restaurantji Recommends
Poor customer serviceRestroom
Atmosphere: 1
Food: 2
Service: 1
It's fast
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Ultimate Cheeseburger
They act like the sauce packets come out of their paychecks, Especially the guy who is back there making the $0.99 tacos!!!! Someone needs to talk to him and tell him To calm down a few notches, (*Maybe he needs a coaching*) He needs to work on his overall attitude!!!! "The sauces are not coming out of his paycheck, he needs to chill out!"
Atmosphere: 1
Food: 3
Service: 1
We each had a burger and got onion rings to share. The burgers were good. The onion rings were good but a little skimpy.
Atmosphere: 3
Food: 4
Service: 4
First time visiting as we don't have any where I'm from. I was happy they were able to make breakfast Burrito without eggs. Being allergic to eggs and they assured it would be made away from anywhere eggs were.
Atmosphere: 5
Food: 5
Service: 5