Simple order, 4 burgers, 2 rings and one fry. $40 and they messed it up, waited 20 mins in drive thru. Got home saw they messed up drove back and asked for a refund because the food is ice cold and I don't feel like wasting more of my time. The manager refused to give me a refund and even refused to remake the order. Then after it got heated he refused to give me the rings I paid for, which is called STEALING!! Still refusing to give me what I paid for, I told him I would go get them myself, eventually he gave me the rings after laughing at me and telling me to go to. Easy to say I will never eat at an A and W ever and I will be contacting their head office. Paid $40 for cold food that I threw in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Jesse Grenier
Watch out for the little staff with glasses. Purposely reprinted my receipt with deleted items on it and tried to tell me to my face that i didn't pay for certain items I didn't get. While holding the receipt that says I paid for said items.New staff clearly weren't brought up with work ethic in mind.
Atmosphere: 1
Food: 1
Service: 1
Olha Makeieva
Not busy and nice place with a great
Atmosphere: 5
Food: 5
Service: 5
Reese Pollock
Used to be good, but they hired lazy workers. Bring back the old crew. The lady didnt want to make my shake, gave me half old onion rings, and an old burger. I'm super sad about this as this was the last good fast food place in the valley.
Cynthia Craig
Great as
Atmosphere: 5
Food: 5
Service: 5
Ralph Shaw
Food is great, restaurant is decent for an older place, staff is
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chubby Chicken
Shann St.
Worker coughed into her HANDS the entire 20 minute wait and not once did she wash them. Then she went into the back and got a burger wrapper ready for a drive thru order, pushing her fingers into the paper to open the envelope.Gag.Never going back.
Atmosphere: 1
Food: 1
Service: 1
Shiela Pridge
I've always loved A&
Atmosphere: 3
Food: 4
Service: 4
Coffin Flower (Melissa Rogers)
The managers at this store treated me really badly when I went to have my order fixed .I felt humiliated after driving back nervously enough as it was to have my meal replaced at 30$$$ This used to be my favorite stop on my way to Campbell River on the old hiway but I'll be sure to skip out stopping here from now on.
Average A&W, like the free wifi. Food is good but getting quite expensive.
Atmosphere: 3
Food: 3
Service: 3
Ashley Stotts
Same staff, good service, a rad smoothie machine. It’s a franchise!!!!
Lehanna Green
I used the drive through.Service was great. Food was great.
Food: 5
Service: 5
Recommended dishes: Teen Burgers
R S
This place is absolutely filthy, I would be afraid to see the kitchen.Bathroom flooded with piss, food all over the floors, service area grimy.Won't eat here
Atmosphere: 1
Vin Mck
The food Could have been pulled out of the trash can would have tasted better then the food we were served.and we were wrongly deceived that they served milkshakes because it was nothing but blended ICE...Both male and female washrooms smelled badly of urine and the males there was a puddle of piss under and dried booger on the urinal.The supervisor working was quite ignorant and I don't believe we will ever return to this location.
Love their onion rings. A guilty pleasure.
Food: 4
Simple order, 4 burgers, 2 rings and one fry. $40 and they messed it up, waited 20 mins in drive thru. Got home saw they messed up drove back and asked for a refund because the food is ice cold and I don't feel like wasting more of my time. The manager refused to give me a refund and even refused to remake the order. Then after it got heated he refused to give me the rings I paid for, which is called STEALING!! Still refusing to give me what I paid for, I told him I would go get them myself, eventually he gave me the rings after laughing at me and telling me to go to. Easy to say I will never eat at an A and W ever and I will be contacting their head office. Paid $40 for cold food that I threw in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Watch out for the little staff with glasses. Purposely reprinted my receipt with deleted items on it and tried to tell me to my face that i didn't pay for certain items I didn't get. While holding the receipt that says I paid for said items.New staff clearly weren't brought up with work ethic in mind.
Atmosphere: 1
Food: 1
Service: 1
Not busy and nice place with a great
Atmosphere: 5
Food: 5
Service: 5
Used to be good, but they hired lazy workers. Bring back the old crew. The lady didnt want to make my shake, gave me half old onion rings, and an old burger. I'm super sad about this as this was the last good fast food place in the valley.
Great as
Atmosphere: 5
Food: 5
Service: 5
Food is great, restaurant is decent for an older place, staff is
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chubby Chicken
Worker coughed into her HANDS the entire 20 minute wait and not once did she wash them. Then she went into the back and got a burger wrapper ready for a drive thru order, pushing her fingers into the paper to open the envelope.Gag.Never going back.
Atmosphere: 1
Food: 1
Service: 1
I've always loved A&
Atmosphere: 3
Food: 4
Service: 4
The managers at this store treated me really badly when I went to have my order fixed .I felt humiliated after driving back nervously enough as it was to have my meal replaced at 30$$$ This used to be my favorite stop on my way to Campbell River on the old hiway but I'll be sure to skip out stopping here from now on.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Average A&W, like the free wifi. Food is good but getting quite expensive.
Atmosphere: 3
Food: 3
Service: 3
Same staff, good service, a rad smoothie machine. It’s a franchise!!!!
I used the drive through.Service was great. Food was great.
Food: 5
Service: 5
Recommended dishes: Teen Burgers
This place is absolutely filthy, I would be afraid to see the kitchen.Bathroom flooded with piss, food all over the floors, service area grimy.Won't eat here
Atmosphere: 1
The food Could have been pulled out of the trash can would have tasted better then the food we were served.and we were wrongly deceived that they served milkshakes because it was nothing but blended ICE...Both male and female washrooms smelled badly of urine and the males there was a puddle of piss under and dried booger on the urinal.The supervisor working was quite ignorant and I don't believe we will ever return to this location.
Atmosphere: 1
Food: 1
Service: 1