The Ugly Mug Coffee House Burbank

3112 W Burbank Blvd #100, Burbank
(818) 736-5275

Recent Reviews

C C

Cute place. No

Service: 1

Debbie Fogel

Best coffee shop service around! Everyone is so friendly and helpful. Love the menu layout here which changes monthly/seasonally, including a sugar free menu. Fast service and drinks always come out perfect. They also sell some local items which have a few seasonal products mixed in. If ya want to relax while enjoying your beverage, the cute patio is just the place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissants

Elizabeth Salazar

There’s a reason this place is packed - friendly staff, great coffee and alternative milks for people who prefer non dairy options. My go to is the mocha mint latte but when I’m not feeling coffee, I get their lemonades.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie

Paul Rebert

The iced caramel macchiato, and the banana white mocha latte…wow. Some fresh ideas and the quality is incredible. Found this spot while in business went 4 times.My only criticism is that the size of the “large” is about 2/3rds the size of the large at Starbucks, but for the same price.

Atmosphere: 4

Service: 5

Taylor

Cute coffee shop. Antique decor inside is super cool. There was quite a line, but the coffee and pastries were worth it.I ordered the dirty horchata, it was fantastic and had the perfect amount of spice from the cinnamon.The almond croissant was super flaky and fluffy.The customer service was great even with how busy it was.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissants

Jean Feng

Ugly Mug has become my go-to coffee shop for a Lavendar latte. The baristas are cherry and friendly. I love the outdoor seat set

Atmosphere: 5

Food: 5

Service: 5

Colin Williams

Visited because of the wonderful reviews and while it's a quaint place, the quality of the coffee is terrible. Ordered an espresso and flat white. Had to dispose of them, sadly as the taste was bitter and burnt.

Atmosphere: 4

Service: 5

Adeira Hunter

So far from all of the coffee places I’ve tried in Burbank, this is my favorite! Everyone was SO nice who was working. I love how small and quaint it is & the cute decor/shop. Not to mention, my iced white chocolate latte with oat milk was absolutely delicious. Looking forward to becoming a regular here.

Atmosphere: 5

Food: 5

Service: 5

Sorelle DEFFO TALI

Nice little small coffee shop. The coffee is really good. Everyone is nice. I wish they had one more person working there during pick hours. Other than that I enjoy going there after dropping off my son.Parking: It's on a busy street

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin

Nate B.

Cute little coffee shop with a crazy amount of specialty drinks. I'm a coffee purist itself and rarely put things in mine, so I usually get the red eye. Today I had it with the dark roast, even better than normal.

Nelly G.

This coffee shop has great customer service and their drinks are fresh and delicious. The interior décor was also a nice treat to enjoy while waiting in line. There are so many options to choose for drinks. Sometimes parking is scarce, but the neighboring small streets have some parking.

Rhea G.

Went here for the first time a couple months ago thanks to a friend's recommendation and tried their Banana Horchata + oat milk and omg! I fell in love instantly. I've been going to this coffee shop so many more times after that and even gave some of the Banana Horchata & Nutty Horchata to family and they fell in love with the drink as well. I've tried their other drinks but my go-to is the Banana Horchata. It always hits and the service is great too. They're very fast and friendly. Such a cozy atmosphere.

Daniel McKibben

A pleasant place with great tasting coffee. Consistently a perfect mix of flavors, non overwhelming the other. Their service is 10/10. Fast, friendly and efficient. Feels like I am wasting my money going anywhere else.

Atmosphere: 5

Food: 5

Service: 5

daniela soltero

The cashier was so sweet and the place seemed really nice and comforting. It’s really cool and great mochas blended!

Atmosphere: 5

Food: 5

Service: 5

Winn H.

Stopped by on a weekday afternoon after hours of driving, and my stomach wasn't having it. Thankfully, parking was easy on the residential streets nearby. Once parked, I dashed inside, mentally on my knees, for the restroom key, and the staff working that day were quick to respond. I enjoyed the relief and pleasant experience in the restroom, puns and all.I enjoyed the cleanliness of the entire cafe and the simple yet tasty iced latte. I also adopted their last blueberry muffin, and my stomach enjoyed that! It had a crumbly texture and was sweet - not too moisty. If you're in for small bites of sweet, this is the perfect afternoon treat!There isn't much seating indoors, but there are many picturesque moments and plenty of seating outside. This is less bearable in the summer, but it should be a pleasant experience during the other seasons of the year.

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