El Pollo Loco

$ • Mexican, Take Out, Chicken

235 S Glendale Ave, Glendale
(818) 545-0700


Take-Out/Delivery Options


Reviews for El Pollo Loco

I went to the drive through today and I order 2 plates of the 3 chicken tacos Al carbon plates. I asked for cilantro sauce. I was told it’s only for their salads. What? I never heard this before! As I get to the window, I asked the older lady at the window for cilantro sauce. She said we will give you one, but it only for salads. I said “ no one has ever told me that before”. She replies “ oh I’m sure they have”. I know they have”. Calling me a liar!! She doesn’t...read full review
My friend and I walked in and ordered the wing lovers and asked the employee how many wings in one order and she just stared at us and said she didn't know! We expected her to ask someone like a manager, WOW! I politely asked to ask the manager. DUH! Just when I thought it can get any worse, she said they had no chicken wings. Seriously? If I'm not mistaken pollo is chicken, right? How can you not have wings in a chicken place. I also don't think this place...read full review

Bad customer service if not the worse. Messed up our order and we were fine with kindly explaining. We said no sour cream please then they just wiped it off. We said sorry we can't have sour cream at all, can you make a new one? The girl gave attitude and brought a new one out. Then we said, you also forgot our quesadilla and she didn't say anything just gave it to us and said "mmm que se les olvidó la quesadilla" wth!!

More Reviews(120)


Monday 9:30AM - 10PM
Tuesday 9:30AM - 10PM
Wednesday 9:30AM - 10PM
Thursday 9:30AM - 10PM
Friday 9:30AM - 10PM
Saturday 9:30AM - 10PM
Sunday 9:30AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.