El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
235 S Glendale Ave, Glendale
(818) 545-0700

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

2.5 (151)

The food is always good BUT this restaurant is freaking dirty! How the health department hasn't shut this place down is beyond me. The floors are disgusting. They look like they haven't been mopped in weeks. The pain on the walls is scuffed and chipped. This restaurant had a history of being dirty before and it cleaned up for a while. They are back to their glory days!

The bowl was not filled halfway, not having much ingredients as they formally have in the past. I used to be a regular. Often forget to put ranch or creamy cilantro in bag along with a food order. If you notice before taking off the ladies that work there tend to be upset about it. I am polite when asking for something but several employees tend to be always be in a horrible mood.

Today's my first time trying El Pollo Loco and the experience was actually very positive! We ordered the double chicken bowl and it's so good, with a large portion of moist chicken meat and the tasty fresh cilantro sauce. Overall, to me it's a great combination of flavors for a lean healthy diet :) The staff was very nice, especially the young manager who greeted us and eagerly gave out vouchers. Big approval for their efforts to upgrade the service since the food quality here...read full review

More Reviews(364)

Ratings

View all photos

Hours

Monday 9:30AM - 10:30PM
Tuesday 9:30AM - 10:30PM
Wednesday 9:30AM - 10:30PM
Thursday 9:30AM - 10:30PM
Friday 9:30AM - 10:30PM
Saturday 9:30AM - 10:30PM
Sunday 10AM - 10PM
Updated on: