When I got there the employee seemed to be cleaning the equipment while speaking to someone although nobody was there, I called his attention after about 30 seconds and placed my order: 2corn dogs and 1fries. Shortly after a family of 3 arrived and placed their order and we all waited. At 1:37 I finally received my order, I know this because I was a little dissapointed by the wait and decided to check the receipt and my watch at 1:35. It says I placed my order April 8th 2024 at 1:20pm and was served by Alexis. Not only did I receive a fast food order in 17min. But I didn't even get my fries which he forgot to put in the order. I didn't say a word the whole time, but judging by the pile of corn dogs, my initial order was thrown out. I wanna specifiy that both me and the customers after us noticed that the employee was playing videogames on his phone because he left it on the counter with the game going. You need to stop employing people that don't deserve a job, such employees bring down the quality and reputation of your business and quite frankly I am tired of the attitude most young employees have. Nobody should be entitled to a job, you need to earn your pay.
Atmosphere: 1
Food: 3
Service: 1
Alvin Baligad
Lots of parking at the mall. Only had the lemonade. It is consistently delicious
Atmosphere: 3
Food: 4
Service: 4
Kevin Olivas
I would like to roam through the Galleria scarfing back loads of food & drink like from Hot Dog On A Stick. But Billie Eilish beat me to it! I seen it. And everything. She came a skipping in here. Munching on this and chewing on that. No one stopped her. Or anything. That was my dream Billie Eilish! My dream! That you got to live! It should have been me! And I should have had the chance to skip over to Mrs. Field's Cookies and full-on mack on some sweet oatmeal raisin cookies! And Häagen-Dazs ice cream from next door. And Pizza Pete from the food court! And they should put the big clock back in at the foot of the escalator. Oh Billie Eilish! I will always be jealous! Now my dream has to switch to a mall in Burbank.
Atmosphere: 5
Food: 5
Service: 5
cyranodebarkeep
Lots of parking at the mall. Sold me a gallon of lemonade. Lime aid is delicious
Leisly Magtagnob
They have tue worse customer service. One issue is on the website it says they open at 11:00am but when i asked the person working right now she said they open at 11:30, which is odd. Then based on my experience I gave the cashier 20 and the exact change for my order but yet the cashier still gives me change for the $20. not counting the change I initially gave her. so she would have to give me back $7. Then when I try to put it to her attention, she gave me an attitude then eventually her supervisor asked her to give me my $1 to me.Then when the food is served to me. there are no napkins included and they just don't smile or say thank you to u. most people there are very mean and give u attitudes. very unfriendlyParking: no
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Original Corn Dog, Fries
Jose Calderon
When I arrive to this place in Glendale gallery CA. ,I read in the app they open at 10 am but the employee tell no we open at 11 30 and I came back at 11 15 am to wait the time he tell me and another Latin guy came to order he say is not open yet and he left 2 minutes after him came a withe lady to order and the employee of this place take her order at 11 19 am in that same moment ,what you think is this not a discrimination?
Chris K
Came here as part of the last day of our California trip this summer. One son wanted a different lunch option so came here to get lunch for my other son. Was greeted by an absolutely stunning woman with a smile that should be in magazines. She was fantastic, and did all of the work herself, from cooking to serving and beverages. Impressive. Oil in fryers for corndog and fries was so fresh it had to have been changed that day. My son loved his meal, and the strawberry lemonade was delicious.From an industry professional for 20+ years I can recognize talent. Whoever she was she needs to be the standard for how your chain operates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Corn Dog, Fries
Jonah Lopez
Tried this place for the vary the first time, and it was decent. I was expecting the corn dogs to be more flavorful, but u can taste the batter than the weenie. I did enjoy the lemonade and the fries. Have to try other things on the menu next time.Wheelchair accessibility: Seating area
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Original Corn Dog
Joseph K.
Been having their food and the lemonade for decades, I come back for their consistent flavor, no one makes it better as far as I'm concerned. But the last time I came here, the place was down, some sort of construction, disappointed but granted. This time however there was no one at the counter, couple of ladies got fed up and left right in front of me, after a minute or so surely a lady name jazmyne appeared, unapologetic nor talkative, started attending one other person with his food and returned to the counter to take my order. No expression, no pleasantries, no personality, no common courtesy, as if I did something to upset her , what I don't understand is this is a food court, we have other options in dining choices, what is the management thinking?? They're losing loyal customers left and right, too bad bcs this place used to provide many pleasant memorie. Ce la vie Oh and their lemonade this time was too water down
J. Wong
Parking: Plenty of parking since it's located in a mall.
Disgusting workspace and the worst customer service of all time. Employees don’t wash their hands after handling money, very rarely wear any gloves (only when handling raw ingredients and food), never wash their hands when entering the workplace, have their hair falling out of their hair nets, touch everything with their bare hands, spray chemicals directly on surfaces that touch the foods (on and around the ice bins), carelessly clean their cooking equipment, have disgustingly overpriced foods, and almost NEVER replace the frying oil. If you ever receive small crunchy bits on your hot dog, that’s because of the dough that comes up to the surface after burning in the bottom of the fryer for days. The FDA should not allow this place to be functioning under the HDOS chain, their way of functioning is beyond unsanitary and it’s a disgrace to the image that Hot Dog on a Stick is supposed to deliver. Cleanliness is like a joke at this place! The managers are very inconsiderate to any customer that does anything but cooperate with the orders given. The young employees are lazy with their jobs and slack off easily if there is no manager on duty, usually at night. They foolishly overwork their underaged employees and they all participate in drug and nicotine usage inside the store.
Kayy
Bad service from the 2 girls that were taking orders!??♀️
Rebecca Alvarez
great service from the girl at the register i think her name was Camila and the guy working with her was so sweet i think his name was Adrien, order took a little long but wasn't their fault they were extremely apologetic about it, 10/10 would go again
GROWING PROFITS
I went here and was pretty excited about getting a pepperjack cheese stick and a Frozen strawberry lemonade. The lemonade came out 1st. But I felt like the lady put too much of the strawberry syrup in it and it was undrinkable. I took it backup to the counter.i asked for them to remake it or give me a refund. She refused to remake it or give me a refund saying that oh yeah sometimes it's sweeter at the bottom. And offer to add some water to it. I had to throw it away after 3 sips. Then my cheesestick came out. I ordered the pepper Jack because I cannot stand the taste of American cheese. The cheese that you guys are putting in the as you're putting in the cheesestick is not paper Jack( Pepper Jack is made with Monterey Jack Not white American cheese). I almost threw up. It is clearly white American cheese with peppers in it but I didn't notice any peppers. So I ended up taking 2 bites of the cheese stick and I had to throw that away too.
Eddy Lee
The worst experience. These reviewers are right, rude/ruthless employees with no respect to customers. Had the worst experience when they FORGOT about my order. Glares shot my way for asking for my food.Manager has no control in terms of Quality Control. Hope this location goes out of business.
When I got there the employee seemed to be cleaning the equipment while speaking to someone although nobody was there, I called his attention after about 30 seconds and placed my order: 2corn dogs and 1fries. Shortly after a family of 3 arrived and placed their order and we all waited. At 1:37 I finally received my order, I know this because I was a little dissapointed by the wait and decided to check the receipt and my watch at 1:35. It says I placed my order April 8th 2024 at 1:20pm and was served by Alexis. Not only did I receive a fast food order in 17min. But I didn't even get my fries which he forgot to put in the order. I didn't say a word the whole time, but judging by the pile of corn dogs, my initial order was thrown out. I wanna specifiy that both me and the customers after us noticed that the employee was playing videogames on his phone because he left it on the counter with the game going. You need to stop employing people that don't deserve a job, such employees bring down the quality and reputation of your business and quite frankly I am tired of the attitude most young employees have. Nobody should be entitled to a job, you need to earn your pay.
Atmosphere: 1
Food: 3
Service: 1
Lots of parking at the mall. Only had the lemonade. It is consistently delicious
Atmosphere: 3
Food: 4
Service: 4
I would like to roam through the Galleria scarfing back loads of food & drink like from Hot Dog On A Stick. But Billie Eilish beat me to it! I seen it. And everything. She came a skipping in here. Munching on this and chewing on that. No one stopped her. Or anything. That was my dream Billie Eilish! My dream! That you got to live! It should have been me! And I should have had the chance to skip over to Mrs. Field's Cookies and full-on mack on some sweet oatmeal raisin cookies! And Häagen-Dazs ice cream from next door. And Pizza Pete from the food court! And they should put the big clock back in at the foot of the escalator. Oh Billie Eilish! I will always be jealous! Now my dream has to switch to a mall in Burbank.
Atmosphere: 5
Food: 5
Service: 5
Lots of parking at the mall. Sold me a gallon of lemonade. Lime aid is delicious
They have tue worse customer service. One issue is on the website it says they open at 11:00am but when i asked the person working right now she said they open at 11:30, which is odd. Then based on my experience I gave the cashier 20 and the exact change for my order but yet the cashier still gives me change for the $20. not counting the change I initially gave her. so she would have to give me back $7. Then when I try to put it to her attention, she gave me an attitude then eventually her supervisor asked her to give me my $1 to me.Then when the food is served to me. there are no napkins included and they just don't smile or say thank you to u. most people there are very mean and give u attitudes. very unfriendlyParking: no
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Original Corn Dog, Fries
When I arrive to this place in Glendale gallery CA. ,I read in the app they open at 10 am but the employee tell no we open at 11 30 and I came back at 11 15 am to wait the time he tell me and another Latin guy came to order he say is not open yet and he left 2 minutes after him came a withe lady to order and the employee of this place take her order at 11 19 am in that same moment ,what you think is this not a discrimination?
Came here as part of the last day of our California trip this summer. One son wanted a different lunch option so came here to get lunch for my other son. Was greeted by an absolutely stunning woman with a smile that should be in magazines. She was fantastic, and did all of the work herself, from cooking to serving and beverages. Impressive. Oil in fryers for corndog and fries was so fresh it had to have been changed that day. My son loved his meal, and the strawberry lemonade was delicious.From an industry professional for 20+ years I can recognize talent. Whoever she was she needs to be the standard for how your chain operates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Corn Dog, Fries
Tried this place for the vary the first time, and it was decent. I was expecting the corn dogs to be more flavorful, but u can taste the batter than the weenie. I did enjoy the lemonade and the fries. Have to try other things on the menu next time.Wheelchair accessibility: Seating area
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Original Corn Dog
Been having their food and the lemonade for decades, I come back for their consistent flavor, no one makes it better as far as I'm concerned. But the last time I came here, the place was down, some sort of construction, disappointed but granted. This time however there was no one at the counter, couple of ladies got fed up and left right in front of me, after a minute or so surely a lady name jazmyne appeared, unapologetic nor talkative, started attending one other person with his food and returned to the counter to take my order. No expression, no pleasantries, no personality, no common courtesy, as if I did something to upset her , what I don't understand is this is a food court, we have other options in dining choices, what is the management thinking?? They're losing loyal customers left and right, too bad bcs this place used to provide many pleasant memorie. Ce la vie Oh and their lemonade this time was too water down
Parking: Plenty of parking since it's located in a mall.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Disgusting workspace and the worst customer service of all time. Employees don’t wash their hands after handling money, very rarely wear any gloves (only when handling raw ingredients and food), never wash their hands when entering the workplace, have their hair falling out of their hair nets, touch everything with their bare hands, spray chemicals directly on surfaces that touch the foods (on and around the ice bins), carelessly clean their cooking equipment, have disgustingly overpriced foods, and almost NEVER replace the frying oil. If you ever receive small crunchy bits on your hot dog, that’s because of the dough that comes up to the surface after burning in the bottom of the fryer for days. The FDA should not allow this place to be functioning under the HDOS chain, their way of functioning is beyond unsanitary and it’s a disgrace to the image that Hot Dog on a Stick is supposed to deliver. Cleanliness is like a joke at this place! The managers are very inconsiderate to any customer that does anything but cooperate with the orders given. The young employees are lazy with their jobs and slack off easily if there is no manager on duty, usually at night. They foolishly overwork their underaged employees and they all participate in drug and nicotine usage inside the store.
Bad service from the 2 girls that were taking orders!??♀️
great service from the girl at the register i think her name was Camila and the guy working with her was so sweet i think his name was Adrien, order took a little long but wasn't their fault they were extremely apologetic about it, 10/10 would go again
I went here and was pretty excited about getting a pepperjack cheese stick and a Frozen strawberry lemonade. The lemonade came out 1st. But I felt like the lady put too much of the strawberry syrup in it and it was undrinkable. I took it backup to the counter.i asked for them to remake it or give me a refund. She refused to remake it or give me a refund saying that oh yeah sometimes it's sweeter at the bottom. And offer to add some water to it. I had to throw it away after 3 sips. Then my cheesestick came out. I ordered the pepper Jack because I cannot stand the taste of American cheese. The cheese that you guys are putting in the as you're putting in the cheesestick is not paper Jack( Pepper Jack is made with Monterey Jack Not white American cheese). I almost threw up. It is clearly white American cheese with peppers in it but I didn't notice any peppers. So I ended up taking 2 bites of the cheese stick and I had to throw that away too.
The worst experience. These reviewers are right, rude/ruthless employees with no respect to customers. Had the worst experience when they FORGOT about my order. Glares shot my way for asking for my food.Manager has no control in terms of Quality Control. Hope this location goes out of business.