I would rate this place 0 if I can. My bill was large for just two people. Which I was fine with. But when I went up to the cashier to pay. Cashier noticed i didn't write down the tip after paying with my card. I told him I was going to give them cash on the table. They cleaned our table already, so I thought, hmm, I'll tip them next time I come by because it wasn't so bad. As I walked out the door, one of the waiter comes out telling me I didn't leave tip. I gave him $2. Why? Because how dare you chase after me for tip. Gave him the money and walked away. As we continued to walk to our car, same waiter popped out the side door and said, "You only gave 2% tip, take the tip back and never come back."First of all, sure I will never come back and I will tell all my friends and family who live in the area or even visit to NEVER eat at this place. Next time give me the tip back in front of all of your customers and tell me not to come back in front of your other customers too. Don't be sneaky and come thru the side door to tell me not to come back so you can save face in front of everyone else.Tip is a privilege and not part of your employees' wages. So, maybe pay your hard-working employees more rather than have them rely on tips. And throw in health benefit packages for them. You obviously make good money. The place gets packed, and you serve in Irvine. So you reeling in money isn't related to tip.I get better service eating dim sum in garden grove, and the employees do not chase after me for tip.Be better and learn how to be respectful and professional
Howard H
!!!CREDIT CARD THEFT!!!DONT GO TO THIS RESTAURANT!!!!!! Worst Chinese restaurant ever. The Cantonese food here sucks!!!! It is not even close to authentic!!!!!! MOST IMPORTANTLY, the worker here took pics of my credit card and used it online. CREDIT CARD THEFT!!!!Dont go to this restaurant!!!!
Patty West
Very good dim sum. Lots of variety and very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Philip P
Authentic dim sum with wide varieties. Dim Sum come in carts that is reminiscent of old Hong Kong style restaurants. Waiters are friendly, attentive and helpful. A must try in Irvine!
Atmosphere: 3
Food: 4
Service: 5
Rolando Alvear
Food is below acceptable. They include Tip on check, their service is no good to deserve tip.Prices on Dim Sum way to high, again, quality is no good.They charge $5 for tea, per person, which is crazy.
Laura Dang
A classic dimsum experience. The siumai was really good. The rest of the dishes were alright (nothing really stood out) - tried the chicken feet, pork ribs, and soup dumplings.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shrimp Har Gow and Shu Mai
Leland Sisk
If you leave this place hungry, it's your own fault. Truly a palace of food. There were six of us for lunch. Three are Chinese. We had no problems with the menu. Love this place. Total tab for the six of us was about $121.00, without the tip, so about $20.00 each.Parking: This is a very, very crowded area.Wheelchair accessibility: It's available, but scarce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Noodles, Shrimp Har Gow and Shu Mai
Gene Stone
I've eaten here about a dozen times. Food is OK. Service is horrible, as many others have mentioned. Grouchy, no attention to patrons, etc.
Atmosphere: 1
Food: 3
Service: 1
Ling Ling
The food in Hongcheng Chinese Restaurant is very good??Many Cantonese dishes that have been lost for hundreds of years are available here??The service attitude is also very good, I come here often?
The attitude was extremely bad, the waiter was completely indifferent and pushed carts to the Americans next door while ignoring the Chinese. They wouldn't come if asked. I don’t know if I’m here to eat or if I’m here to beg. I will not come again in the future, and I don’t recommend everyone to come.
Atmosphere: 1
Food: 3
Service: 1
Sora
No menu, no mention of prices despite asking servers. Charged us $8 for three tea bags and hot water. Nearly $100 bill for 8-10 small plates. Inflation is crazy but that aint
Atmosphere: 2
Food: 2
Service: 3
John C. Steiner
Wow! Super authentic and super good food here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Shredded Pork Szechuan Style, Shrimp Har Gow and Shu Mai, Peking Duck
Tony Cjien
Very poor service. We went to have tea in Zhongwen. After only an hour of eating, the waiter came to urge us to leave because there were too many customers. This is the first time I have encountered a restaurant that chases customers away, which is an eye-opener.
Atmosphere: 1
Food: 3
Service: 1
Tamie Huynh
Service nice...quick...price reasonable...food taste fresh...will come back to
I would rate this place 0 if I can. My bill was large for just two people. Which I was fine with. But when I went up to the cashier to pay. Cashier noticed i didn't write down the tip after paying with my card. I told him I was going to give them cash on the table. They cleaned our table already, so I thought, hmm, I'll tip them next time I come by because it wasn't so bad. As I walked out the door, one of the waiter comes out telling me I didn't leave tip. I gave him $2. Why? Because how dare you chase after me for tip. Gave him the money and walked away. As we continued to walk to our car, same waiter popped out the side door and said, "You only gave 2% tip, take the tip back and never come back."First of all, sure I will never come back and I will tell all my friends and family who live in the area or even visit to NEVER eat at this place. Next time give me the tip back in front of all of your customers and tell me not to come back in front of your other customers too. Don't be sneaky and come thru the side door to tell me not to come back so you can save face in front of everyone else.Tip is a privilege and not part of your employees' wages. So, maybe pay your hard-working employees more rather than have them rely on tips. And throw in health benefit packages for them. You obviously make good money. The place gets packed, and you serve in Irvine. So you reeling in money isn't related to tip.I get better service eating dim sum in garden grove, and the employees do not chase after me for tip.Be better and learn how to be respectful and professional
!!!CREDIT CARD THEFT!!!DONT GO TO THIS RESTAURANT!!!!!! Worst Chinese restaurant ever. The Cantonese food here sucks!!!! It is not even close to authentic!!!!!! MOST IMPORTANTLY, the worker here took pics of my credit card and used it online. CREDIT CARD THEFT!!!!Dont go to this restaurant!!!!
Very good dim sum. Lots of variety and very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Authentic dim sum with wide varieties. Dim Sum come in carts that is reminiscent of old Hong Kong style restaurants. Waiters are friendly, attentive and helpful. A must try in Irvine!
Atmosphere: 3
Food: 4
Service: 5
Food is below acceptable. They include Tip on check, their service is no good to deserve tip.Prices on Dim Sum way to high, again, quality is no good.They charge $5 for tea, per person, which is crazy.
A classic dimsum experience. The siumai was really good. The rest of the dishes were alright (nothing really stood out) - tried the chicken feet, pork ribs, and soup dumplings.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shrimp Har Gow and Shu Mai
If you leave this place hungry, it's your own fault. Truly a palace of food. There were six of us for lunch. Three are Chinese. We had no problems with the menu. Love this place. Total tab for the six of us was about $121.00, without the tip, so about $20.00 each.Parking: This is a very, very crowded area.Wheelchair accessibility: It's available, but scarce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Noodles, Shrimp Har Gow and Shu Mai
I've eaten here about a dozen times. Food is OK. Service is horrible, as many others have mentioned. Grouchy, no attention to patrons, etc.
Atmosphere: 1
Food: 3
Service: 1
The food in Hongcheng Chinese Restaurant is very good??Many Cantonese dishes that have been lost for hundreds of years are available here??The service attitude is also very good, I come here often?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 点心, 貴妃雞, 梅菜扣肉, 叉烧 bbq pork
Website
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The attitude was extremely bad, the waiter was completely indifferent and pushed carts to the Americans next door while ignoring the Chinese. They wouldn't come if asked. I don’t know if I’m here to eat or if I’m here to beg. I will not come again in the future, and I don’t recommend everyone to come.
Atmosphere: 1
Food: 3
Service: 1
No menu, no mention of prices despite asking servers. Charged us $8 for three tea bags and hot water. Nearly $100 bill for 8-10 small plates. Inflation is crazy but that aint
Atmosphere: 2
Food: 2
Service: 3
Wow! Super authentic and super good food here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Shredded Pork Szechuan Style, Shrimp Har Gow and Shu Mai, Peking Duck
Very poor service. We went to have tea in Zhongwen. After only an hour of eating, the waiter came to urge us to leave because there were too many customers. This is the first time I have encountered a restaurant that chases customers away, which is an eye-opener.
Atmosphere: 1
Food: 3
Service: 1
Service nice...quick...price reasonable...food taste fresh...will come back to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Noodles, Shumai, Chicken Feet