I still have not received a reply regarding one sandwich being 2 inches smaller than the other one. Waiting a month now. I've also written to Togo.com. I'm not going away.
Arvin Ding
Got an Italian 9”. Could not taste the dressing. Was a little pricy, but was filling.
Atmosphere: 4
Food: 3
Service: 4
Ritu R.
Best customer service. Food quality is light years better than their competitors. The Christmas decor enhances the ambiance.
Heather G.
HORRIBLE CUSTOMER SERVICE. Hispanic girl tried to make it out that I was saying I was a sandwich thief and I had multiple accounts tring to get a free birthday sandwich . I went in and showed the 2 people working I had a free sandwich in my email. They asked for my phone number then said I don't have any free sandwiches. I said I drove all the way from Newport beach to get my free sandwich they acted like they could less. Then said I was probably late and it expired I told then on the email it said I had 7 days and it had been 4 days so I had 3 left. The owner came in and I explained the situation. He threw a little print out reciet towards me saying ur account has nothing. As the Hispanic lady said u probably have multiple accounts and already got ur free sandwich. I haven't even been to a Togos in years since the Newport beach one closed. My fiancee and I wanted to try this one and make it our regular Togos. Nope I will NEVER be back. The owner was completely rude and actually made me feel so bad over the free sandwich I started to cry. I told him I can show u my ID he didn't want to see it. I pulled up the app it said 1 free sandwich expire 11/21. He still said there was nothing he could do and threw the little print out receit at me again and said there's nothing on ur account. Then he said to check in and give him the code. Still nothing as he and his employees were really tring to make it out I was scamming them even though I had the email and it on the app. I told him to try one more time and it actually worked proving I wasn't living or trying to steal anything. We were planning on both getting a sandwich there and getting 2 more to take home plus chips and a drink since we had not had Togos in so long. At this point we were both upset we decided to just take the free sandwich and not give this rude owner any of our hard earned cash. He didn't even ask what I wanted on it so I got a dry no condiment sandwich and some tears. Happy Birthday to me. No apology or Happy Birthday from the owner or his employees. Once again HORRIBLE customer service.
Que Bee
The hot pastrami is still good, but quite expense. Get a lot more at Jersey Mike. People in Irvine can not drive. They are lost and quite annoying.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Hot Pastrami
Mark McDermott
Very dismal spot, dismal counter people but good
Atmosphere: 2
Food: 4
Service: 3
D H.
Been going to this Togos, since I was a teenager that was 30+ years ago obviously not the same owner every time I go here it is an unbelievably great experience. Excellent service large portions sandwich. Always an appropriate amount of avocado on every sandwich I get. Look no further for a great experience. Don't get on that subway it's garbage. Togos, for the win.
KennyAutoCar
Super freakish stinky ham, fire food for
Food: 5
Service: 5
Allen H.
Mold on inside of my sandwich. Manager refused to refund me my money for the order until I showed him proof. Here is the proof.
Jasmin Daily life
after i wasted 50 dollars and i asked for a cup of ice one of the employees asked her co worker, (short lady, with dark eyebrows) said no. then my sister asked for napkins and the guy with extremely messy hair responded to her in a rude way and told her to wait they’re busy. RUDE RUDE WORKERS HERE! even the new employees here seems to get the rude attitude this is not the first time they give me and family that nasty attitude and they seem to never have pastrami.
I've been going there for years since it's so close to my house. People are nice and ingredients good. The major problem is their rolls! Regardless of which type I get, they're always DRY and seems to have been unfrozen for a couple of days before being used. They need a major upgrade in that area or they're really going to start losing business, me included.
Robert Perez
Great place, always satisfying. Only Bummer is they don't have spinach but otherwise they make a great sammich.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Caesar Wrap, Roast Beef, Turkey Bacon Club, Santa Fe Chicken, Cheese Steak
G D.
Really just wanted to get a sandwich with the family. The girl behind the counter was complaining to her coworker in Spanish because I asked for salt. Little did she know I understood everything she was saying. Be professional, don't take things personal.
Steve Abbott
Always a great meal at Togo's!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Pastrami, Roast Beef
Matt C.
Great sandwiches. Loved that they remembered an old sandwich I used to get and recreated it for me. I had no problem with service, the female and male working were very nice and made my order quick and perfect. Will be back!
I still have not received a reply regarding one sandwich being 2 inches smaller than the other one. Waiting a month now. I've also written to Togo.com. I'm not going away.
Got an Italian 9”. Could not taste the dressing. Was a little pricy, but was filling.
Atmosphere: 4
Food: 3
Service: 4
Best customer service. Food quality is light years better than their competitors. The Christmas decor enhances the ambiance.
HORRIBLE CUSTOMER SERVICE. Hispanic girl tried to make it out that I was saying I was a sandwich thief and I had multiple accounts tring to get a free birthday sandwich . I went in and showed the 2 people working I had a free sandwich in my email. They asked for my phone number then said I don't have any free sandwiches. I said I drove all the way from Newport beach to get my free sandwich they acted like they could less. Then said I was probably late and it expired I told then on the email it said I had 7 days and it had been 4 days so I had 3 left. The owner came in and I explained the situation. He threw a little print out reciet towards me saying ur account has nothing. As the Hispanic lady said u probably have multiple accounts and already got ur free sandwich. I haven't even been to a Togos in years since the Newport beach one closed. My fiancee and I wanted to try this one and make it our regular Togos. Nope I will NEVER be back. The owner was completely rude and actually made me feel so bad over the free sandwich I started to cry. I told him I can show u my ID he didn't want to see it. I pulled up the app it said 1 free sandwich expire 11/21. He still said there was nothing he could do and threw the little print out receit at me again and said there's nothing on ur account. Then he said to check in and give him the code. Still nothing as he and his employees were really tring to make it out I was scamming them even though I had the email and it on the app. I told him to try one more time and it actually worked proving I wasn't living or trying to steal anything. We were planning on both getting a sandwich there and getting 2 more to take home plus chips and a drink since we had not had Togos in so long. At this point we were both upset we decided to just take the free sandwich and not give this rude owner any of our hard earned cash. He didn't even ask what I wanted on it so I got a dry no condiment sandwich and some tears. Happy Birthday to me. No apology or Happy Birthday from the owner or his employees. Once again HORRIBLE customer service.
The hot pastrami is still good, but quite expense. Get a lot more at Jersey Mike. People in Irvine can not drive. They are lost and quite annoying.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Hot Pastrami
Very dismal spot, dismal counter people but good
Atmosphere: 2
Food: 4
Service: 3
Been going to this Togos, since I was a teenager that was 30+ years ago obviously not the same owner every time I go here it is an unbelievably great experience. Excellent service large portions sandwich. Always an appropriate amount of avocado on every sandwich I get. Look no further for a great experience. Don't get on that subway it's garbage. Togos, for the win.
Super freakish stinky ham, fire food for
Food: 5
Service: 5
Mold on inside of my sandwich. Manager refused to refund me my money for the order until I showed him proof. Here is the proof.
after i wasted 50 dollars and i asked for a cup of ice one of the employees asked her co worker, (short lady, with dark eyebrows) said no. then my sister asked for napkins and the guy with extremely messy hair responded to her in a rude way and told her to wait they’re busy. RUDE RUDE WORKERS HERE! even the new employees here seems to get the rude attitude this is not the first time they give me and family that nasty attitude and they seem to never have pastrami.
Restaurantji Recommends
I've been going there for years since it's so close to my house. People are nice and ingredients good. The major problem is their rolls! Regardless of which type I get, they're always DRY and seems to have been unfrozen for a couple of days before being used. They need a major upgrade in that area or they're really going to start losing business, me included.
Great place, always satisfying. Only Bummer is they don't have spinach but otherwise they make a great sammich.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Caesar Wrap, Roast Beef, Turkey Bacon Club, Santa Fe Chicken, Cheese Steak
Really just wanted to get a sandwich with the family. The girl behind the counter was complaining to her coworker in Spanish because I asked for salt. Little did she know I understood everything she was saying. Be professional, don't take things personal.
Always a great meal at Togo's!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Pastrami, Roast Beef
Great sandwiches. Loved that they remembered an old sandwich I used to get and recreated it for me. I had no problem with service, the female and male working were very nice and made my order quick and perfect. Will be back!