43545 10th St W, Lancaster
I never knew of Applebee's before I moved to Lancaster. Now I'm a regular!This Applebees location has great food, people and customer service.Today I had a little situation that initally got me a little under the collar, however the situation was promptly resolved with the manager Tasha.When you can get excellent food, customer serivce and prompt assistance when needed that's customer satisfaction!Thank you Tasha for your help today!
Chelsey was the best! (Hope I didn't spell it wrong) seriously the best, was very attentive and always checking up on our table , couldn't have asked for better service !!!!!
I was amazed by the two bartenders!! They provided excellent customer service, eventhough they were super busy, performing so many tasks at once They deserve a raise
Placed a curb side order, called to let them know I arrived and the phone would hang up, I was if there phone lines are full that's what happens, no apology I won't order from this location, Employee did apologize CMON BIG COMPANY 1 PHONE LINE , ALSO FOOD WAS NOT GREAT
Applebee's doesn't have bread to bring to your table with drinks while you're waiting for your food. No baked potato to order either. Their food is okay but the plate is plain and Nothing is free except for the water. I wouldn't eat there again and if you don't know how to use the payment tool located on your table a tip of their choice will be added to your bill, so please pay attention closely or pay with cash.
Waitress bartender is very rude she's having a bad day and takes it out on customers food was cold and stale service was horrible
Great respectful staff. Amazing service for take out or dine in now open. Recepies for the food are really tasty. Highly recommend it. Good for families and Date night drinks.
If I could give no stars I would . I forgot that this Applebee's is the worst !! The employees look hideous! If ur heavy set please dress where u don't look so disgusting. It was so cold for no reason !! The food was Mediocre at best ! The soda was flat . By the time I got a new one it was pointless we ended up leaving they should have not charged for the drinks at all . Food wasn't hot it was luke warm . Are waitress was good . I give her some love should have got her name but she was really pleasant . But will never come here again . We had no silver ware had to ask 3 times n no napkins either it was just all around ridiculous. A waste of 70 bucks ON god . .
This was one of the worst experiences of my life. Ill be honest, my expectations were low considering its an applebees, but I did not expect them to disappoint so badly. Me and my friends were dressed very fancy and were put next to the restrooms. Absolutely unacceptable! I will probably come here again, unfortunately. I have not and probably will never have an enjoyable experience here.
On Mother's day my son went on and order for and paid for it at that time. Was told a 30 minute wait no problem. The problem began when he returned to pick up the food. The waitress and I use that term loosely was very rude and accused him of not paying for the food. She didn't ask to see the receipt just started talking under her breath. We have supported this restaurant through out the pandemic, so why would we skip out on payment now???
Good customer service and the food was really bomb! Hahaha ??
Server was awesome, food was good as well. My issue was the fact that we waited for a long time. My biggest issue was that we were a party of 7, including my two young kids. We were split between two tables, which were across the room from each other, when our one table was plenty big enough for the whole party. My family does not deserve to be split apart, especially when two of those were young children. While the people there are great there is something to be said about the corporate guidelines they do not take into account families, and puts more pressure on the employees then need be.
Racist company towards African Americans and Mexican Americans. I seen it happened an it's definitely not fair SHUT THIS PLACE DOWN
Good services. Covid abiding. Indoor dining allowed with social distancing. Call ahead especially on weekends for availability.
Friendly staff. Ordered shrimp and steak medium rare and got an extremely well done steak very dry.My other family meals where good.
43545 10th St W, Lancaster, CA 93534