Bad service no let use the restroom, we eat at the restaurant and don't provide any cups for drinks OMG SO BAD SERVICE I WENT TO OTHERS PLACE TO USE THE RESTROOM FOR MY
Atmosphere: 1
Food: 2
Service: 1
Jose D “Animal” A
Average Dominos place ,for delivery the guys always forget to bring requested atems like ,parmesan cheese and chili flakesVegetarian options: They have bunch of vegetarian toppingsParking: Right behind it there is a shopping center
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
Tom Owens
This is the worst pizza place I've been too. When the cashier told me that the restrooms were out of order, I should have called the health department right away.
Atmosphere: 1
Food: 3
Service: 1
william harris
I ordered my pizza through the app, the app told me that my pizza was ready, I get the store and I’m told it will be ready in six minutes, I had to wait another 15 minutes to receive my
Atmosphere: 3
Food: 5
Service: 1
Willie Juarez Jr
Never received my order I called and they told me they did and they delivered to my address but it was not the driver clearly didn't verify my address it was delivered to a wrong address
Traci Gladgo
Made my order online used my card . When I got there the cashier told me I owed still that my card didn't go through. Well my phone was in my car so I couldn't check if it went through. So I took her word and paid cash. I didnt get a receipt my bad. Went home with pizzas took the receipt from when I called it in which was tucked in the box and saw that my card did clear. So I paid for my pizzas twice. Not much I could do because I didn't ask for a receipt when I paid cash.
Atmosphere: 1
Food: 3
Service: 1
jose hernandez
I Call to place an order for a full soccer team kids and adults total of 8 large pizzas and never made it. Call back and they siad that they had miss place the order. That tells me they are not organized or they just don’t care about customers. They offer to re make the order and it was going to be delivered in 15 minutes but I know that was a lie they would probably take at least an hour to make and deliver if not more this Was so embarrassing telling all kids and parents that dinner was never going to make it.
Atmosphere: 1
Food: 1
Service: 1
Mariajose Juarez Castillo
I find it incredible that they don't allow you to use the bathrooms in the place. They tell me they are only for staff use, another customer arrives and they tell him they are out of service. Very badly.
Atmosphere: 3
Food: 4
Service: 1
Tasha Moore
Literally been on hold for 20 minutes representative keeps picking up and hanging up! I haven’t ordered dominos in years and now I see why! Just horrible! 0-5
Service: 1
John Fisherson
Lost my order and when it was found it was already cold...had to make it again.
It’s hard to find a decent pizza in Lancaster ca. However, the Domino staff suggested the 5 topping pizza. Which was great idea and
Atmosphere: 3
Food: 4
Service: 4
Kelly Baker
I love Pizza this Domino's is very good. They even accept my EBT card,they give me the best deals and prices..Everyone should give them a try!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Arman Petrosyan
Tasty, Quick and Cheap, just like u know
Atmosphere: 3
Food: 5
Service: 5
MBS
Customer service at this location is truly lacking. Tonight, I placed an order and tracked it as that is something Domino's offers. The tracker states, my ordered had been delivered to an establishment that was closed for the day. As I walked around the building, with the owner of a different establishment for safety as it is 7pm, I begin to call the store. I waited on hold for 17 mins prior to driving to the location. I was met with 2 gentleman(whom refuse to give their names). The gentleman at the register states that the system automatically marks as delivered. I ask for him to reach out to the driver because, the establishment I was at, was soon to close at 8. Ceasar was the deliver driver as however, I asked the gentleman if I can speak to a manager or an assistant. After explaining to me it was only him and 1 other gentleman(rude), and they are both assistants, 2 others appeared from back and he claims they are also assistants. To avoid playing games, I asked for the managers name and was refused that as well. To no avail, I was able to get. The information once I met the nice driver(older gentleman) in the parking lot. He was very apologetic and stated, "they are young and no excuse but, they have alot of growing up to do." He provided Maria's name and if this is whom she is hiring, the owners should step in. Just look at the reviews. It speaks for itself. Do better Domino's Lancaster. Customer Service goes a long way.
Atmosphere: 1
Service: 1
Relaxolotl
My order was wrong and when I tried to call in to let them know I was hung up on multiple times and then put on hold for 10 minutes before I finally got to talk to someone. The food was delivered stone cold and was marked as delivered before the driver even showed up. Worse pizza experience I’ve ever had.
Bad service no let use the restroom, we eat at the restaurant and don't provide any cups for drinks OMG SO BAD SERVICE I WENT TO OTHERS PLACE TO USE THE RESTROOM FOR MY
Atmosphere: 1
Food: 2
Service: 1
Average Dominos place ,for delivery the guys always forget to bring requested atems like ,parmesan cheese and chili flakesVegetarian options: They have bunch of vegetarian toppingsParking: Right behind it there is a shopping center
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
This is the worst pizza place I've been too. When the cashier told me that the restrooms were out of order, I should have called the health department right away.
Atmosphere: 1
Food: 3
Service: 1
I ordered my pizza through the app, the app told me that my pizza was ready, I get the store and I’m told it will be ready in six minutes, I had to wait another 15 minutes to receive my
Atmosphere: 3
Food: 5
Service: 1
Never received my order I called and they told me they did and they delivered to my address but it was not the driver clearly didn't verify my address it was delivered to a wrong address
Made my order online used my card . When I got there the cashier told me I owed still that my card didn't go through. Well my phone was in my car so I couldn't check if it went through. So I took her word and paid cash. I didnt get a receipt my bad. Went home with pizzas took the receipt from when I called it in which was tucked in the box and saw that my card did clear. So I paid for my pizzas twice. Not much I could do because I didn't ask for a receipt when I paid cash.
Atmosphere: 1
Food: 3
Service: 1
I Call to place an order for a full soccer team kids and adults total of 8 large pizzas and never made it. Call back and they siad that they had miss place the order. That tells me they are not organized or they just don’t care about customers. They offer to re make the order and it was going to be delivered in 15 minutes but I know that was a lie they would probably take at least an hour to make and deliver if not more this Was so embarrassing telling all kids and parents that dinner was never going to make it.
Atmosphere: 1
Food: 1
Service: 1
I find it incredible that they don't allow you to use the bathrooms in the place. They tell me they are only for staff use, another customer arrives and they tell him they are out of service. Very badly.
Atmosphere: 3
Food: 4
Service: 1
Literally been on hold for 20 minutes representative keeps picking up and hanging up! I haven’t ordered dominos in years and now I see why! Just horrible! 0-5
Service: 1
Lost my order and when it was found it was already cold...had to make it again.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
It’s hard to find a decent pizza in Lancaster ca. However, the Domino staff suggested the 5 topping pizza. Which was great idea and
Atmosphere: 3
Food: 4
Service: 4
I love Pizza this Domino's is very good. They even accept my EBT card,they give me the best deals and prices..Everyone should give them a try!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Tasty, Quick and Cheap, just like u know
Atmosphere: 3
Food: 5
Service: 5
Customer service at this location is truly lacking. Tonight, I placed an order and tracked it as that is something Domino's offers. The tracker states, my ordered had been delivered to an establishment that was closed for the day. As I walked around the building, with the owner of a different establishment for safety as it is 7pm, I begin to call the store. I waited on hold for 17 mins prior to driving to the location. I was met with 2 gentleman(whom refuse to give their names). The gentleman at the register states that the system automatically marks as delivered. I ask for him to reach out to the driver because, the establishment I was at, was soon to close at 8. Ceasar was the deliver driver as however, I asked the gentleman if I can speak to a manager or an assistant. After explaining to me it was only him and 1 other gentleman(rude), and they are both assistants, 2 others appeared from back and he claims they are also assistants. To avoid playing games, I asked for the managers name and was refused that as well. To no avail, I was able to get. The information once I met the nice driver(older gentleman) in the parking lot. He was very apologetic and stated, "they are young and no excuse but, they have alot of growing up to do." He provided Maria's name and if this is whom she is hiring, the owners should step in. Just look at the reviews. It speaks for itself. Do better Domino's Lancaster. Customer Service goes a long way.
Atmosphere: 1
Service: 1
My order was wrong and when I tried to call in to let them know I was hung up on multiple times and then put on hold for 10 minutes before I finally got to talk to someone. The food was delivered stone cold and was marked as delivered before the driver even showed up. Worse pizza experience I’ve ever had.
Atmosphere: 1
Food: 2
Service: 1