“What I didn't like was the customer service, the person who served us was not friendly at all, first time I went and I don't think I will return, dirty tables, I asked for something to clean and everything was reluctant.Parking: There is enoughKid-friendliness: There is a children's menu“
“Aida the mansger at 1751 s Soto st. Is an amazing person and makes your experience at the restaurant like your at home. The customer service is great and the food is outstanding. It's very clean and sanitary inside and the wait time is very fast.“
“They serve me well ? delicious more burgers great coffee good high tensionParking: There are many but I frequentA lot of this ? western and benisKid-friendliness: Yes it is okay for the childrenWheelchair accessibility: If it is good, it has an entrance“
Fast Food • $
“My favorite thing about Carl's is the sauce. Also, the lemonade and sweet tea! Ooh wee, they are good! Sometimes I'll buy gallons for parties and use for mixers with alcohol. So good. The chicken is ok, there's better places for chicken. The bread is really good though.“
“I live one block from a McDonald's and two blocks from this Carl's Jr. I prefer the food at Carl's Jr. The burgers were tasty and made with fresh ingredients. Good service. Fast service. We received our food in less than 8 minutes. It would have been faster, but the customer before us had a huge order.The staff is always friendly and always thanks us for food order. This Carl's Jr has been my go to fast food restaurant for over 18 years.I'm not much of a fast food person and I really have to crave burgers to eat one.“
“I said 2 stars. only cuz had get back and drive through after a couple minutes ate my hash browns was great, it s the grilled cheese brkfst. Sandwich that was not whatsoever Toasted no cheese melting dry and barely had what looked like to .e 10 secs of grilling to it!!! No kidding for real . Took a bite , even egg was not done - ugh NO! I was treated w/ all dye respect by drive thru employee tho, SHE HAS A ?? from Me anyway. She Had GOOD CUSTOMER SERVCE. SKILLS, was not Rude , heard me out & Made it right. Said, grill was Not properly working but no worries shed give me new one. +she added a free side in my bag ?️. TY lil lady ?“
“I’m so glad I was craving a Western Bacon Burger. Walked in to a smile on Maria’s face. She gave me an extra cup of ice with no issue. I used the restroom and it was BY FAR the cleanest restaurant I’ve ever used in a fast food restaurant. Food was ready quickly. Said thanks and got back on the road. Really pleased with this stop I made off the freeway. Thanks!“
“Staff friendly (not very knowledge about ordering using the app), food was hot & fresh. Though it's a remodeled restaurant it's not very comfortable.Parking: Limited number (approximately 10-15) of free spaces in the lot.Wheelchair accessibility: Very wheelchair accessible.“
“These guys work hard.They definitely tend to prioritize the drive-through than the walk-ins.Maybe a little team building exercises for the morale would be good, from visible experience. Besides that the cooks on point. Same old bomb Carl's jr!“
“Bad customer service. I was discriminated by an old woman Hispanic cranky woman. No bathroom, I was going to pick up ,y little paper straw then she said to me cranky hey the trash can us there. When taking [ictires she said can I get a [osition for the photo.I don't want to take it to the white house but please see thesendeafaults that can bring problems even lawsuits“
“The food handlers and cashier were great. My burger came out very fresh and presentable. The store inside was also decently clean--especially for an urban location that gets a lot of foot traffic. There was a man who came in and he exploded into a tantrum and left because he perceived that the cashier was giving him an attitude--I don't believe she was. However, do be gentle and kind to the workers here because of the people that they do interact with daily. I'm sure the man had some mental health issues.Vegetarian options: The Beyond Famous Star“
“OMG HONESTLY THE BEST PLACE TO GET A BIG FAT JUICY ANGUS BURGER.. ALWAYS GET A MONSTER ANGUS COMBO TO DIE FOR.. AND YUAN IS SO AMAZING WENT ABOVE AND BEYOND MAKING SURE OUR VISIT WAS EXPECTACULAR... THANKS YUANVegetarian options: Beyond famousDietary restrictions: Protein styleParking: Clean and well lit at nightKid-friendliness: 2 high chairs for young adultsWheelchair accessibility: Designated wheelchair accessible tables“
“Savoring Excellence: The Famous Star Combo at Carl’s Jr.Carl’s Jr. has truly set the bar high with their Famous Star Combo, and my recent dining experience was nothing short of exceptional. The Famous Star burger, a culinary gem, featured a perfectly grilled patty that was juicy and flavorful. The fresh and crisp vegetables provided a delightful contrast, and the special sauce added a unique touch, elevating the burger to a whole new level.Accompanying the star of the show were golden, perfectly seasoned fries that were impossible to resist. Each bite was a satisfying crunch, and the portion size was generous, ensuring a fully satisfying meal. The combo also included a refreshing beverage that complemented the flavors of the burger and fries.The ambiance at Carl’s Jr. was casual and inviting, making it a great spot for a quick and satisfying meal. The efficient and friendly staff contributed to a positive dining experience.In conclusion, the Famous Star Combo at Carl’s Jr. is a testament to the brand’s commitment to quality and taste. It’s a go-to choice for burger enthusiasts seeking a delicious and fulfilling meal. Carl’s Jr. continues to deliver excellence with this iconic combo.“
“I really like that I can dress my own burger, so I don't have to ASK for extra tomatoes and pickles and no ketchup and a side of BBQ sauce.I thought the fries were good, too.I don't eat here so regularly and my cholesterol level is just fine.“
“This was our first time at this Carl's Jr. Some of them are great, some not so much. We loved this one. It was pretty late, but they were still open. The outside and interior was super clean as were the bathrooms.The service was very friendly and fast. They got our special order right the first time. We liked it so much we went back the next morning for a breakfast biscuit.The prices are reasonable and we just love their burgers. I tried the vegan burger and I am not a huge fan, but then again, I am not vegan, so what do I know. We also had this great crunchy taco that was so good. Their Super Star burgers were great and we were happy campers. We also had fries and a shake. The fries were super hot and fresh. Our food was made fresh. We had not one complaint.The next day we had a wonderful breakfast on the way to the park. Their biscuit breakfast with egg, cheese and bacon is really good. All their breakfast items were tasty.We will be back.“
“Good customer service from morning thru the end of the shift.All employees are nice to there customer and always ask us we have this for more food for less pay. Always looking for us customers. And always keep the store clean.From drive thru and dine in always greeting us with respect.“
“Great service from Jasper and team. Good Food, Clean Bathroom for customers only as it should be. I was also happy 1) they asked me if I wanted ketchup or not and 2) they didn't give me a straw & lid automatically which is the right service now in LA.Vegetarian options: Beyond Burger“
“Im giving a 5 star review to the person who gave me my food.His name was Luis Velazquez. He was overall such a good person who gave me one of the best experiences I've had at a fast food restaurant. He was very polite and made small talk with me while I was waiting for the food. This guy deserves so much! Best customer service ever from him!“
Fast Food • $
“I had the oxtail and jerk chicken plate that came with cabbage, beans and rice, and plantains. The meats were so flavorful, the cabbage lacked flavor but is healthy, and the beans and rice were decent. I would recommend you to try if you haven't. Pretty good overall.“
“If I'm having a rough day, splurging at Carl's Jr. helps me reset. The ingredients are fresh, and service quick and cordial. The Breakfast Burger was the exact combo I needed. The charbroiled taste is everything. It also has more bacon than expected but I took out the potato rounds to savor them individually. :) The Sourdough Grilled Cheese Breakfast Sandwich is also very satisfying. I'm glad they serve breakfast all day but seems like they sometimes run out of eggs. Festive decorations for the holidays and the combos offer better deals if you're willing to eat an astounding amount of calories in one sitting.“