Bad customer service New year resolution Should be hiring new employees .
Atmosphere: 2
Food: 2
Service: 1
Tsovinar Chamian
Horrible horrible customer service the owner needs to train this employees how to smile and how to welcome Customers I hope the owner could see this review and Literally do something about it because as if now my family and friends are taking Business somewhere else .
Atmosphere: 2
Food: 3
Service: 1
Ainsley Perry
NIce place
Joe
I heard about this place a while ago. As I walked in to this bakery, it seemed like I walked into a toy store. Packaged toys, old and dusty baby chocolate baskets, and dusty outdated shelves. I bought some pastries for a small gathering since these pastried were the only things appealing. The pastry prices are fair ($4-5 range). Upon trying, the tiramisu was old, saggy, and top FAKE mascarpone was a disaster, probably a powder mix. Ashta cup was decent and looked good. It came with a syrup that made the flavor come out. The cheese bourek was fresh and tasty. Service was good, a middle aged woman was nice and pleasant. Overall, I was disappointed and might return just for the bourek nothing else.
Sofi’s Toy World
Very angry sellers . Everything is so expensive
Katia De Araujo
Worst service raciest and very rude costumer service
G T-S
Variety of desserts and confections some are imported from Italy.
Taiyo Dupuis
When a customer asks about possible allergens in the Desserts you make you don’t answer with a question. Any successful Bakery understands informing the customer of possible allergens. No effort was made. Wouldn’t recommend to anyone with an allergy. Would like to add the pastries I did get were mediocre
Roman
Good cafe
Ruben Cruz
Very bad and they see you as if you don't have money, very bad, they serve custom
I failed to take a photograph of the Cake, but every year my Girlfriend's wish for her Birthday is a Carrot Cake. For the record... I HATE CARROT CAKE! Over the years I bought Carrot Cakes that were passable to please her. A few years back I sought the best place out for this and Cafe Teramo was called up to bat. Again I must reiterate that I have hated Carrot Cake. But low and behold Cafe Teramo has an Italian Made Carrot Cake that made me fall in love with their Carrot Cake. They Bakery has other desserts and pastry's that are decadent and divine. If there is someone you love and want to get to their heart through their stomach? Stop chasing your tail and find your taste of heaven at Cafe Teramo.
Maria V.
They are ok. Some stuff are old. You should check the counters often. You sell food not clothes. And the girls have been helpful most times.
Michael S.
When you're in the mood for sweets... this local l Euro-style bakery is great! Loved their wide variety selection of cakes. Picked up the mixed cake tray and blueberry tart. Will be back to try other pastries and coffee Thank you!!! #supportlocal
Ruzanna A.
Can't believe I'm going to give this place anything less than a 5star. But... I am. I have been coming here forever now... And? Well, In all honesty everyone is super nice, friendly. Only few times I can say in almost a decade pastry wasn't a +10. And it's okay it happens. But today, Well, the fact is today, the lady decided to get mouthy with me in armo words "lezva kriv" the worker was in argument with me regarding the pastry which looked old to me. Lady common, be nice. No need to be super defensive and rude not like I said you're old (; Moment after I asked if I can change it with something else instead. Becuz I have guests coming and the pastry isn't settled with my heart. Simple, Just something is offf She said no, very rudely. -mind you, I have NOT opened the box. Still taped up how she packaged, taped. Etc. She's said it's trash now I have to trash it. I asked, should I trash it. I'm going too... she just stood there. Anyways, Basically I trashed it and bought something else. Like I mentioned, I love teramo. And shop here very often. Reason why I got something else instead. But, this lady worked my nerve. Not someone I've seen too often. And owner should always have their employees greet with manners and respect.
Mayaan L.
I ordered a cake for my husband birthday A week before the birthday I paid and the lady said only come to pick it up I called the store 3 days before the pick up date just to check that everything is on track The lady over the phone said everything is ok with my order Sunday morning I arrived the store to pick up the cake After I waited 15 minutes the lady told me that they don't have the cake I ordered they have a different one I was in Shock!!!!!! So unprofessional The lady Barely speaks English took my order paper and Tore it in my face!! So Rude This place ruined my birthday I will never order or buy something from this place Not recommended
Bad customer service New year resolution Should be hiring new employees .
Atmosphere: 2
Food: 2
Service: 1
Horrible horrible customer service the owner needs to train this employees how to smile and how to welcome Customers I hope the owner could see this review and Literally do something about it because as if now my family and friends are taking Business somewhere else .
Atmosphere: 2
Food: 3
Service: 1
NIce place
I heard about this place a while ago. As I walked in to this bakery, it seemed like I walked into a toy store. Packaged toys, old and dusty baby chocolate baskets, and dusty outdated shelves. I bought some pastries for a small gathering since these pastried were the only things appealing. The pastry prices are fair ($4-5 range). Upon trying, the tiramisu was old, saggy, and top FAKE mascarpone was a disaster, probably a powder mix. Ashta cup was decent and looked good. It came with a syrup that made the flavor come out. The cheese bourek was fresh and tasty. Service was good, a middle aged woman was nice and pleasant. Overall, I was disappointed and might return just for the bourek nothing else.
Very angry sellers . Everything is so expensive
Worst service raciest and very rude costumer service
Variety of desserts and confections some are imported from Italy.
When a customer asks about possible allergens in the Desserts you make you don’t answer with a question. Any successful Bakery understands informing the customer of possible allergens. No effort was made. Wouldn’t recommend to anyone with an allergy. Would like to add the pastries I did get were mediocre
Good cafe
Very bad and they see you as if you don't have money, very bad, they serve custom
Restaurantji Recommends
I failed to take a photograph of the Cake, but every year my Girlfriend's wish for her Birthday is a Carrot Cake. For the record... I HATE CARROT CAKE! Over the years I bought Carrot Cakes that were passable to please her. A few years back I sought the best place out for this and Cafe Teramo was called up to bat. Again I must reiterate that I have hated Carrot Cake. But low and behold Cafe Teramo has an Italian Made Carrot Cake that made me fall in love with their Carrot Cake. They Bakery has other desserts and pastry's that are decadent and divine. If there is someone you love and want to get to their heart through their stomach? Stop chasing your tail and find your taste of heaven at Cafe Teramo.
They are ok. Some stuff are old. You should check the counters often. You sell food not clothes. And the girls have been helpful most times.
When you're in the mood for sweets... this local l Euro-style bakery is great! Loved their wide variety selection of cakes. Picked up the mixed cake tray and blueberry tart. Will be back to try other pastries and coffee Thank you!!! #supportlocal
Can't believe I'm going to give this place anything less than a 5star. But... I am. I have been coming here forever now... And? Well, In all honesty everyone is super nice, friendly. Only few times I can say in almost a decade pastry wasn't a +10. And it's okay it happens. But today, Well, the fact is today, the lady decided to get mouthy with me in armo words "lezva kriv" the worker was in argument with me regarding the pastry which looked old to me. Lady common, be nice. No need to be super defensive and rude not like I said you're old (; Moment after I asked if I can change it with something else instead. Becuz I have guests coming and the pastry isn't settled with my heart. Simple, Just something is offf She said no, very rudely. -mind you, I have NOT opened the box. Still taped up how she packaged, taped. Etc. She's said it's trash now I have to trash it. I asked, should I trash it. I'm going too... she just stood there. Anyways, Basically I trashed it and bought something else. Like I mentioned, I love teramo. And shop here very often. Reason why I got something else instead. But, this lady worked my nerve. Not someone I've seen too often. And owner should always have their employees greet with manners and respect.
I ordered a cake for my husband birthday A week before the birthday I paid and the lady said only come to pick it up I called the store 3 days before the pick up date just to check that everything is on track The lady over the phone said everything is ok with my order Sunday morning I arrived the store to pick up the cake After I waited 15 minutes the lady told me that they don't have the cake I ordered they have a different one I was in Shock!!!!!! So unprofessional The lady Barely speaks English took my order paper and Tore it in my face!! So Rude This place ruined my birthday I will never order or buy something from this place Not recommended