Always great customer service. Always good food. They’re very friendly and personable at the store and go the extra mile to fix any mistake that do happen which rarely do. Been going here for my sandwich for years, will continue to do so.Kid-friendliness: My kids love going here.
Atmosphere: 4
Food: 5
Service: 5
Christian penny
Really good customer service! I needed a gluten free alternative and John gave the best recommendations.
Atmosphere: 5
Food: 5
Service: 5
Amy G.
I know this is a chain restaurant but this location always has the friendliest employees and the sandwiches are always made better than any other JJ location I've been to. Definitely recommend as it's always been a hit for me!
Emmanuel Cornejo
I've been getting sandwiches here since they opened up, literally was there from day one.Over the past few months and today, my sandwiches have not been put together properly. Every time I have had an issue, Curtis was the one behind the counter. Curtis has a good attitude but it doesn't matter if the sandwich is not prepared as you wanted. I even asked both Curtis and his partner if it had Jimmy Peppers on it and cut in half, they said we follow the directions on the order, they do not. I asked for extra Jimmy peppers, and they put four pieces of Jimmy peppers, when I called he said it should have been ten pieces. I asked for it to be cut in half, but it was not. I asked for light oil and vinegar and it is pretty wet. The first 2 times this happened I let it go as it was never like this prior. But I've had it, I spend money and should get what I ordered. I'll be going to Jersey Mike's for the foreseeable future. My wife likes that one better anyway, I usually have to convince her that Jimmy John's is better, but it's not when your order is consistently prepared wrong.The location seems very light and bright and clean. But again if the food is not what you want what does the atmosphere matter.I cannot recommend this location if you care how they prepare your sandwich.
Atmosphere: 4
Food: 2
Service: 1
Emmanuel C.
I've been getting sandwiches here since they opened up, literally was there from day one. Over the past few months and today, my sandwiches have not been put together properly. Every time I have had an issue, Curtis was the one behind the counter. Curtis has a good attitude but it doesn't matter if the sandwich is not prepared as you wanted. I even asked both Curtis and his partner if it had Jimmy Peppers on it and cut in half, they said we follow the directions on the order, they do not. I asked for extra Jimmy peppers, and they put four pieces of Jimmy peppers, when I called he said it should have been ten pieces. I asked for it to be cut in half, but it was not. I asked for light oil and vinegar and it is pretty wet. The first 2 times this happened I let it go as it was never like this prior. But I've had it, I spend money and should get what I ordered. I'll be going to Jersey Mike's for the foreseeable future. My wife likes that one better anyway, I usually have to convince her that Jimmy John's is better, but it's not when your order is consistently prepared wrong. The location seems very light and bright and clean. But again if the food is not what you want what does the atmosphere matter. I cannot recommend this location if you care how they prepare your sandwich.
Jess Grace
Super fast service, I paid walked to soda fountain my order was ready. Sandwiches taste great and fresh made. Friendly service, free refills, and Price are reasonable, Dine tables available, Only street parking. Next time I will try their wraps.
Atmosphere: 5
Food: 5
Service: 5
Michelle S.
My family & I love Jimmy John's. We live about 20 mins from the NOHO location but it's always worth the drive. We also use them for our catering needs, we love how easy it is to order online. They are ready on time and the staff is always friendly at pick up. We always ask for extra peppers cause they are so good paired with our sandwiches.
Monica H.
Good sandwiches and great people! Darrel was an absolute delight and radiated the most immaculate vibes
Mary Whi
The employees there are so nice. Thank you for my sandwichDietary restrictions: I can’t eat wheat so they made me an unwhich.
Atmosphere: 5
Food: 5
Service: 5
Aura
Good sandwiches but the customer service is hit and miss. Sometimes you get some really friend and kind people and sometimes you get people who are dismissive.
They had a lot of orders ahead of ours but got us out in no time
Atmosphere: 5
Food: 5
Service: 4
Rebecca F.
This Jimmy John's is great! My boyfriend and I were really hungry and I was craving something comforting, which to me is a Bootlegger club and bbq chips and we happened to be close to like the only Jimmy John's in the LA area. We were served by Daryl who in my opinion is one of the few people who likes his job. He was attentive, nice, diligent and funny! Overall just an amazing experience and a good guy all around. As someone who has worked in food service in the past even though it was slow he was on top of his stuff. It's the little things in life and Daryl has them handled. We'll be back!
Jess Keith
the staff here at this location could not have been nicer, friendlier, or more fun! They were so engaging and helpful! They recommended different options for me to try outside of my standard order. While parking leaves something to be desired, the staff here makes up for that. The food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Laura J.
The vegetarian sandwhich is one of the few things my picky eater will eat, with a side of kickin ranch.I have to say, Daryl gets an A++++ for customer service. He often times doesn't have any help, and can be so busy, but he has the best attitude, and the best customer service, something that is rare these days. He also remembers exactly what my daughter gets!
Jay
Clean, small location. Polite staff. Be willing to pay for garage parking in the same complex - even on weekends. It’s L.A., so…. ?
Always great customer service. Always good food. They’re very friendly and personable at the store and go the extra mile to fix any mistake that do happen which rarely do. Been going here for my sandwich for years, will continue to do so.Kid-friendliness: My kids love going here.
Atmosphere: 4
Food: 5
Service: 5
Really good customer service! I needed a gluten free alternative and John gave the best recommendations.
Atmosphere: 5
Food: 5
Service: 5
I know this is a chain restaurant but this location always has the friendliest employees and the sandwiches are always made better than any other JJ location I've been to. Definitely recommend as it's always been a hit for me!
I've been getting sandwiches here since they opened up, literally was there from day one.Over the past few months and today, my sandwiches have not been put together properly. Every time I have had an issue, Curtis was the one behind the counter. Curtis has a good attitude but it doesn't matter if the sandwich is not prepared as you wanted. I even asked both Curtis and his partner if it had Jimmy Peppers on it and cut in half, they said we follow the directions on the order, they do not. I asked for extra Jimmy peppers, and they put four pieces of Jimmy peppers, when I called he said it should have been ten pieces. I asked for it to be cut in half, but it was not. I asked for light oil and vinegar and it is pretty wet. The first 2 times this happened I let it go as it was never like this prior. But I've had it, I spend money and should get what I ordered. I'll be going to Jersey Mike's for the foreseeable future. My wife likes that one better anyway, I usually have to convince her that Jimmy John's is better, but it's not when your order is consistently prepared wrong.The location seems very light and bright and clean. But again if the food is not what you want what does the atmosphere matter.I cannot recommend this location if you care how they prepare your sandwich.
Atmosphere: 4
Food: 2
Service: 1
I've been getting sandwiches here since they opened up, literally was there from day one. Over the past few months and today, my sandwiches have not been put together properly. Every time I have had an issue, Curtis was the one behind the counter. Curtis has a good attitude but it doesn't matter if the sandwich is not prepared as you wanted. I even asked both Curtis and his partner if it had Jimmy Peppers on it and cut in half, they said we follow the directions on the order, they do not. I asked for extra Jimmy peppers, and they put four pieces of Jimmy peppers, when I called he said it should have been ten pieces. I asked for it to be cut in half, but it was not. I asked for light oil and vinegar and it is pretty wet. The first 2 times this happened I let it go as it was never like this prior. But I've had it, I spend money and should get what I ordered. I'll be going to Jersey Mike's for the foreseeable future. My wife likes that one better anyway, I usually have to convince her that Jimmy John's is better, but it's not when your order is consistently prepared wrong. The location seems very light and bright and clean. But again if the food is not what you want what does the atmosphere matter. I cannot recommend this location if you care how they prepare your sandwich.
Super fast service, I paid walked to soda fountain my order was ready. Sandwiches taste great and fresh made. Friendly service, free refills, and Price are reasonable, Dine tables available, Only street parking. Next time I will try their wraps.
Atmosphere: 5
Food: 5
Service: 5
My family & I love Jimmy John's. We live about 20 mins from the NOHO location but it's always worth the drive. We also use them for our catering needs, we love how easy it is to order online. They are ready on time and the staff is always friendly at pick up. We always ask for extra peppers cause they are so good paired with our sandwiches.
Good sandwiches and great people! Darrel was an absolute delight and radiated the most immaculate vibes
The employees there are so nice. Thank you for my sandwichDietary restrictions: I can’t eat wheat so they made me an unwhich.
Atmosphere: 5
Food: 5
Service: 5
Good sandwiches but the customer service is hit and miss. Sometimes you get some really friend and kind people and sometimes you get people who are dismissive.
Restaurantji Recommends
They had a lot of orders ahead of ours but got us out in no time
Atmosphere: 5
Food: 5
Service: 4
This Jimmy John's is great! My boyfriend and I were really hungry and I was craving something comforting, which to me is a Bootlegger club and bbq chips and we happened to be close to like the only Jimmy John's in the LA area. We were served by Daryl who in my opinion is one of the few people who likes his job. He was attentive, nice, diligent and funny! Overall just an amazing experience and a good guy all around. As someone who has worked in food service in the past even though it was slow he was on top of his stuff. It's the little things in life and Daryl has them handled. We'll be back!
the staff here at this location could not have been nicer, friendlier, or more fun! They were so engaging and helpful! They recommended different options for me to try outside of my standard order. While parking leaves something to be desired, the staff here makes up for that. The food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
The vegetarian sandwhich is one of the few things my picky eater will eat, with a side of kickin ranch.I have to say, Daryl gets an A++++ for customer service. He often times doesn't have any help, and can be so busy, but he has the best attitude, and the best customer service, something that is rare these days. He also remembers exactly what my daughter gets!
Clean, small location. Polite staff. Be willing to pay for garage parking in the same complex - even on weekends. It’s L.A., so…. ?
Atmosphere: 5
Food: 5
Service: 5