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El Pollo Loco

$ • Fast Food, Mexican, Chicken Shop

Hours:
11473 Rosecrans Ave, Norwalk
(562) 864-4060

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

3.4 - 64 reviews
Usually a Great experience, However today an employee assumed I wasn't bilingual, and I am, i asked for extra sauce and I guess he didn't hear me so he didn't charge or give me an extra sauce. When I asked for another cilantro sauce, the manager asked me if I asked him and if he charged. He Did NOT! He then proceeds to side eye me and comment in spanish, "No I asked and she didn't say anything" which is funny considering he repeated the order to me correctly. So I said in spanish,...read full review

Always super clean inside and outside area.The workers at this location are always very nice and helpful. Great customer service.Our order is always taken right away and worked on quickly. Food is always delicious and fresh.

I love Pollo loco but since they have a call out name and number syatem it's really hard for to hear your name over the music it was really kind of loud maybe they should move the speaker further towards the cooking area because there's a big line around the soda machine in order to hear your name but the service was good cashier was nice.

More Reviews(64)

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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