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El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
9800 Laurel Canyon Blvd, Pacoima
(818) 897-8968

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

2.7 - 94 reviews

I just want to start off by saying wow! Five star for their manager Angel. Wonderful job in drive thru, if I’m being honest, best customer service I could ever gotten. Very specific with the order, repeated it back very well. Best of all he had the best attitude, great sense of humor and very fast. Will be coming

I went through the drive thru and ordered a classic toast. It was very fast, it didn't take even 2 minutes and it was very good. The cashier was very friendly. Since today, this is my favorite restaurant 10/10.

I've had a family lunch here before. Live in Pacoima almost 30years. In customer service for 5years. tonight at 9:45 whoever is taking orders on the headset. I get it it gets rough but no need to show it to your customer. Not accommodating what Pollo Loco has done so for years is wild. hope you have a better night!

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Hours

Monday 10AM - 10:30PM
Tuesday 10AM - 10:30PM
Wednesday 10AM - 8:30PM
Thursday 10AM - 10:30PM
Friday 10AM - 10:30PM
Saturday 10AM - 10:30PM
Sunday 10AM - 10PM
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