“My order was taken at 6:50 AM. It is now 654 and I’m watching the gentleman at the drive-through window make himself a cuppa coffee And begin drinking It still has not collected payment from me Enter my messages at 6:55 AM. Mind you I was the only car in the drive-through and I only ordered biscuits and gravy.“
“Typical Carl's jr, but having cars pull around front to wait when no one's in the drive thru is annoying. Not to mention when they mix up the orders to the few waiting out front. Just unnecessary and adds more margin for error. Better off walking inside.“
“I just wanted to give a shout out to Crystal at the Westwood village location! Thank you Crystal for an awesome drive thru experience. Your customer service was amazing. When I say amazing I mean polite , professional, and just genuine. As crazy as that sounds to some, we're on a fast food trip and haven't always had the best experiences when ordering through the drive thrus. Today Carl's jr, because of crystal and her team today, they will continue to get our business. And not to mention, the breakfast burritos were on point and delicious. Thanks guys !“
“Carl's Jr has burgers that at least taste like hamburgers, with sliced onions, tomatoes and whole pieces of lettuce just like you would do at your own backyard BBQ or in your kitchen lol ....all burgers from McDonalds taste like, well McDonalds, not a real hamburger( for real, tell me does a Big Mac taste like a hamburger? I'd say not, it tastes like a Big Mac, (McDonalds sandwich lol) nothing like a burger that anyone would make at home or at a BBQ, at least not anyone I know.Carl's Jr's Santa fe sauce adds a nice lil sump'm sump'm, if your palate agrees that is. Either added and have it put on your burger, or as a side (which i prefer - added or not on any given bite, with just a lil dip, I usually eat some with and some without, but sometimes on every bite, having the option is a better way to go in my opinion.Onion rings with a side of Santa fe is my favorite play lol then it can be on double duty, if you will.Parking: Parking - has no issuesKid-friendliness: Just your normal fast food burger place...there isn't a play area. just a large indoor seating area.Wheelchair accessibility: It has all thats needed/required for the ease of wheelchair customers. No problems there“
“I'm eating as I'm writing this. Such great food. There is a guy with longish brown hair working the front counter, and he has the best attitude. In a day where no one wants to work he is smiling, being really polite and has great customer service. There is also a young girl with him in the drive-thru, she took our order in the lobby and she did such a good job as well. I will return. The food was great but the employees made it better. GIVE THAT GUY A RAISE!!!Kid-friendliness: My kid loves the star nuggets.“