Over 20 people waiting for their carry out order when I arrived. I'd rather go to the dentist..
Atmosphere: 1
Food: 4
Service: 1
Angelica Luna Anguiano
Hello,The 3.5 starts is questionable.I would like to file a complaint. I place this order on 1/18/24 at 2:55 pm for a 3:30 pm pick up same day. It’s a pretty simple order.I was running late and my sister whose name was under the order arrived at 4:52 PM at the Redwood City CA Wing-stop location.However my order was not ready because they “claimed “ to not have found my order. They then stated I didn’t place it. My sister showed them the email which clearly stated the order was placed via your website. The order was under my sister name.The staff then claimed that I placed a DoorDash order. I did not place a DoorDash order. It was an absolute mess, the staff did not offer to make the food even after finding the order. They didn’t offer me a refund. I got no food, no refund and bad customer service. I’m a very upset costumer. Please refund my money.** this email was sent to the wingstop email**
Jeremiah Richardson
THEY MISUNDERSTOOD MY ORDER,AND WAS UPSET AT ME BECAUSE I CORRECTED THEM,AND WHEN I ORDERED FRIES,THEY MADE ME WAIT 30 MINUTES FOR MY ORDER OF FRIES!Dietary restrictions: BECAUSE OF MY HEALTH,I HAVE TO EAT HOT FOOD,AND MY OTHER FOOD WAS COLD BECAUSE I HAD TO WAIT 30 MINUTES FOR FRIES!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Boneless Chicken Wings with Fries
Mafia
Amazing food but they need better service . I seen a couple customers become very irritated because of the wait.
Atmosphere: 4
Food: 5
Service: 1
Francisco Moran
Bad Service Now I went and waited more than an hour because the workers left 10:00 pm because manager doesn't like it. Pay overtime and a single person stayed at work. They don't know how to organize the workers they warn you if they stay working longer than their normal time…
Atmosphere: 2
Food: 4
Service: 2
Roberth Eliu Martínez Ipiña
Terrible place, to order food there was only one person serving and he is standing and on the phone instead of answering ??? and he is very rude ??don't go there...
Atmosphere: 1
Food: 1
Service: 1
Andres Paucar almidon
They take a while to serve after 11pm and they only have one person for everything… terrible service!!
Carlitos Perez
I didn't like the elotes service, it's very little for what they charge. I do not recommend buying corn ?
Food: 5
Service: 3
Mavi B.
Honestly this place sucks! I've gone twice in the last 12 months and both times they've been out of sweet tea. I had to ask for a container cover for my drink cup. They really don't have it together there. Who is the manager? Please step it up.
Sergio H.
They were super fast, clean, and kind! Great food! Very efficient and organized. The cashier was very nice to us.
The wings were made very well, I got the Hawaiian flavor and it's the best flavor in my opinion
Jeffrey S.
Took 30+ minutes for our take out order... it wasn't even that busy. Service was simply way too slow and workers were not accommodating/rude
Gabriela S.
There's barely any sauce, these are damn near nuggets and they're hard to eat. We asked for an extra ranch and they charged us $2, not that deep for a sauce what are they corporate? Don't spend your money here.
william green
That mango-habenero is delectably delicious ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: H Ghost Pepper & Mango Habanero Wings
Jorge R.
Best service and they are all very nice.This wing stop food is one of the best I have ever tried.The Ambiance is calm and chill.
Over 20 people waiting for their carry out order when I arrived. I'd rather go to the dentist..
Atmosphere: 1
Food: 4
Service: 1
Hello,The 3.5 starts is questionable.I would like to file a complaint. I place this order on 1/18/24 at 2:55 pm for a 3:30 pm pick up same day. It’s a pretty simple order.I was running late and my sister whose name was under the order arrived at 4:52 PM at the Redwood City CA Wing-stop location.However my order was not ready because they “claimed “ to not have found my order. They then stated I didn’t place it. My sister showed them the email which clearly stated the order was placed via your website. The order was under my sister name.The staff then claimed that I placed a DoorDash order. I did not place a DoorDash order. It was an absolute mess, the staff did not offer to make the food even after finding the order. They didn’t offer me a refund. I got no food, no refund and bad customer service. I’m a very upset costumer. Please refund my money.** this email was sent to the wingstop email**
THEY MISUNDERSTOOD MY ORDER,AND WAS UPSET AT ME BECAUSE I CORRECTED THEM,AND WHEN I ORDERED FRIES,THEY MADE ME WAIT 30 MINUTES FOR MY ORDER OF FRIES!Dietary restrictions: BECAUSE OF MY HEALTH,I HAVE TO EAT HOT FOOD,AND MY OTHER FOOD WAS COLD BECAUSE I HAD TO WAIT 30 MINUTES FOR FRIES!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Boneless Chicken Wings with Fries
Amazing food but they need better service . I seen a couple customers become very irritated because of the wait.
Atmosphere: 4
Food: 5
Service: 1
Bad Service Now I went and waited more than an hour because the workers left 10:00 pm because manager doesn't like it. Pay overtime and a single person stayed at work. They don't know how to organize the workers they warn you if they stay working longer than their normal time…
Atmosphere: 2
Food: 4
Service: 2
Terrible place, to order food there was only one person serving and he is standing and on the phone instead of answering ??? and he is very rude ??don't go there...
Atmosphere: 1
Food: 1
Service: 1
They take a while to serve after 11pm and they only have one person for everything… terrible service!!
I didn't like the elotes service, it's very little for what they charge. I do not recommend buying corn ?
Food: 5
Service: 3
Honestly this place sucks! I've gone twice in the last 12 months and both times they've been out of sweet tea. I had to ask for a container cover for my drink cup. They really don't have it together there. Who is the manager? Please step it up.
They were super fast, clean, and kind! Great food! Very efficient and organized. The cashier was very nice to us.
Restaurantji Recommends
The wings were made very well, I got the Hawaiian flavor and it's the best flavor in my opinion
Took 30+ minutes for our take out order... it wasn't even that busy. Service was simply way too slow and workers were not accommodating/rude
There's barely any sauce, these are damn near nuggets and they're hard to eat. We asked for an extra ranch and they charged us $2, not that deep for a sauce what are they corporate? Don't spend your money here.
That mango-habenero is delectably delicious ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: H Ghost Pepper & Mango Habanero Wings
Best service and they are all very nice.This wing stop food is one of the best I have ever tried.The Ambiance is calm and chill.