“Thank you so much you saved a last minute party. I put in a 100 piece order and it was ready in a hour. Everything was fresh and the order had zero mistakes on the chosen flavors or classic or bone in choices I made. Employees were in great spirits and it made the environment positive.“
“I take my hat off to everyone working on sep 30 at 7pm yall handled yall self under a whole lot of pressure… it was busy packed 45 min wait. And yall didn’t fumble the ball. I wish I didn’t have to wait that long. I see yall sharing the load making orders, cashing, online orders. Still gotta deal with some attitude. Yall did that trust me I hope yall get a fat bonus! Also a raise. These big bosses don’t know what’s really going on in the stores yall helped it down. Respect!“
“You guys are now doing a phenomenal job, customer service is great. The food is brought out when it's ready! There are a lot of customers that you guys deal with daily and sometimes it's not easy but overall I'm a satisfied, customer service has greatly improved, thank you very much for all your hard work and time to help out the customers! 5/5“
“Absolutely amazing friendliness of the lady working at the cash register; she was enthusiastic and professional at her work. The wait time was long at this location given it was a busy Saturday evening, but the food came out tasting great and well seasoned.“
“I went to this location today greeted with great customer service!! I've been to this location in the past and it wasn't great I figured give it another try today!! And I loved it!! The ambiance was amazing the owner was amazing g as well as the other staff working! I let her know my previous problem with this location and mentioned she was Turing it around! I let her know I will be returning!! Food was amazing g and quickly served . When they gave me a wait time and it was exactly that time!!!“
“I cannot rave enough about this location, minus the occasional parking build-up due to so many great places being built in the plaza. First of all, the customer service is excellent. I've read plenty of reviews and even heard first hand from people who have complained about poor/rude service from other Wingstop locations, this is not one of them. The staff that I've encountered is always friendly, quick, and know what they're doing. Except for once or twice in the entire time since I've placed orders there, my orders are usually always exactly how I order them. Next, though I have never eaten at the location, when I have gone there to pick up my orders a few times, the restaurant is always clean. I have never personally seen soda straws, napkins, or wrappers lying around. Finally, the food - DELICIOUS. My go-tos are always the bone-in lemon pepper and garlic parm, while my daughter cannot get enough of their boneless BBQ wings. We both love their standard seasoned fries, and my daughter has said for years that she wishes we could buy their ranch in a bottle and bring it home. Wingstop on Freeport has it all!“