El Pollo Loco

1695 Kendall Dr, San Bernardino
(909) 880-6337

Recent Reviews

Tom Franz

Same old Pollo Loco. This one was very clean and nice employees. Love the food, hate the new prices.

Atmosphere: 5

Food: 5

Service: 5

Ernesto Valdepeñas

There should be the zero star option ? you ask them for freshly cooked chicken and they give you what they have that they run out of. If not, the photos are there. Don't buy over the counter. They will give you old

Atmosphere: 1

Food: 1

Service: 1

Kathyy Martinezz

My kid is 6yrs old and loves el pollo loco!!This is her fave! She’s always treated with respect by the employees and is served the freshest food!

Atmosphere: 5

Food: 5

Service: 5

Katheryn M.

Still enjoy coming here! Food is always great and fresh! The service here is always amazing!

Kathy M.

El Pollo Loco impresses with its fantastic service. The staff is friendly, efficient, and goes the extra mile to ensure a positive experience. Whether dining in or using the drive-thru, their commitment to accuracy and customer satisfaction shines through. Combine this exceptional service with their delicious flame-grilled chicken, and El Pollo Loco becomes a top choice for a delightful and hassle-free meal.

Scarlett Destiny

The food here is AMAZING!Service has really improved the past few days! I hardly wait so long anymore in drive thru! And A lot of the employees here have improved with their service! 100/100I enjoy coming here even more now!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2pc Chicken - Breast & Wing Meal, Double Chicken Avocado Salad, Coleslaw, Salad, Tostada Salad

Delia Guzman

Good seasoning, very friendly cashier. Co.o few.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tostada

PlayBoy Gatsby

Adrienne the girl in drive thru is extremely nice fast and awesome outgoing love her attitude!!!

Atmosphere: 5

Food: 5

Service: 5

E. Vasquez

I always have issues here. Either my meal is missing chicken entirely or they added spices that's not supposed to be on the item. It's always something. Service is very inconsistent, same for the food.

Atmosphere: 2

Food: 2

Service: 2

Chelsy B.

Food is terrible. I got a pollo bowl and it's basically bean soup. No rice or anything. It's just three piece of chicken with bean soup. These people deserve no stars.

Cody Cunningham

Easily my favorite El Pollo Location! Management here is top of their game, extremely friendly, and goes above and beyond. Food quality never fails. This is a regular stop for me and I highly recommend anyone to visit this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Avocado

Suzanne D.

I will never order from this establishment again! Half the order was missing - no tortillas, no utensils, side dishes were half the normal size for a family meal. The only thing they got right was the delivery time thanks to their kind driver.

Maximus S.

Visited last night, quick meal for the family. Food was delicious and customer service were great! Thank you for getting our order correct and thank you for the friendly smiles!

Rafael L.

Pollo Loco say less! so far this location is one of my Favorite food spots. I recommend the pollo bowl, one of my favorites. All employees are really attentive and have good customer service. Manager Carmen is very helpful and professional. Keep up the good work.

Andrew R.

Probably one of the best pollo locos I've been to. Quick service and great food. Keep up the good work

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