KFC

12305 Alemania Rd, San Diego
(858) 547-9744

Recent Reviews

Nury Alejandra Sala

Really good customer service!I appreciate your help.We placed a big order the same day and they made for us.Thank you so much for help Sra Lety and your team.

Atmosphere: 5

Food: 5

Service: 5

Josephine Albino

Ordered online for 1200 pick up at 930 am Took 30 mins to get order. I was late for work?

Service: 1

Ivoncita De C

Great service, very prompt. Food was hot and delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thigh and Drumstick, Potatoes & Gravy, 3 Extra Crispy Tenders, Crispy Colonel Sandwich, Fried Chicken

Antonio Melgoza

Gigi, to front cashier, has always had an attitude when I have gone to this location. She is in my opinion bringing down her teams customer service rating.

Atmosphere: 1

Service: 1

R E.

Ordered 4-pc. Chicken Combo meal plus a drink... What happened to KFC food quality? The meal I ordered not satisfactory. Chicken was dry not tender, biscuit hard, with small size chicken pieces. Last time for me as a customer, definitely not impressed with KFC.KFC continues to increase their prices with poor quality food.

Zakir Somani

Let's talk about service first. I ordered a meal and I paid for it. When I got it, I realized that that is not what I wanted. The supervisor on duty fixed it for me right away. She made sure I did not have "the buyers remorse" This is service! She replaced my order and took care of me. I was running a little late but the chicken was so hot and fresh, I had to wait for it to cool down. This was my best KFC experience in so many years. I loved it and thank you for the hot meal served and for the service so good.

Atmosphere: 5

Food: 5

Service: 5

Susan Coulombe

We got the wrong order. My husband ordered 2 breasts and 2 thighs + a side of coleslaw. We got 1 thigh, a drumstick, a muffin, 2 burritos and the side of coleslaw. Very disappointing. Can’t trust them.

Service: 1

Chris P.

Thank you Dominique for your great customer service! Food was served in a timely manner for takeout and the chicken was delicious. I'll be back again.

Regino Navarro

Stopped by for lunch Dominique greated me at the drive thru she has out standing customer service skills she was super nice at the window Dominique made my experience at this KFC AMAZING ? will be going back for sureTHANK YOU,DOMINIQUE FOR YOUR AMAZING SKILLS!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thigh and Drumstick, Fried Chicken

Cheng-Jung Yang

Food was ok but bad service. I made a mobile order for dine in around 630pm. When I arrived, the lobby was locked. I had to go drive through for my food. It turned out I wasted more than 20mins on drive through. If KFC doesn't offer dine in, should make it clear on app.

Food: 2

Service: 1

Rick Davis

I ordered the eight piece meal. 4 legs and 4 thighs. When I got home I discovered they had given me 2 thighs and 6 legs. The biscuits were as hard and dry as hockey pucks. They should have been tossed as trash. Not edible. This location used to be my go to KFC. Since the last time I visited, the former 24 dollar fill up is now 32 bucks and change. Given the careless way they threw my order together and the garbage biscuits, I'll not return.

Atmosphere: 3

Food: 3

Service: 2

Matthew Ganan

honestly the worst experience I had in fast food experience. No name tags on any employee, absolutely no respect for customers. I literally asked for ketchup and they gave me such an attitude and refused to give me a ketchup packet. would not bother coming back here

Atmosphere: 1

Food: 1

Service: 1

Jon WELLS

Typical fast food employees. The drive thru experience was poor.Ordered upgraded breast but not included. Ordered honey and butter but not included. No napkins or utensils included. Food tasted good thankfully.Employees just don't care. Robots.

Atmosphere: 2

Food: 4

Service: 1

kenneth thomas

Bad food, bad customer service, bad experience. Avoid this KFC

VIP Haircuts

Waited half an hour to order then they ended up leaving us half way through me ordering. Two others behind us ended up leaving after waiting for way too long as

Service: 1

Load More