Delicious food and variety of items make this a culinary destination. Service has gone downhill over the last year, with an indifferent attitude and lack of coordination from both the front door check in and upstairs reception, coupled by the difficulty to get basic items like water, spices and sauces from the servers who rush by the tables, diminished our enjoyment of the meal.
It took them a very long time to come and take the order. Tried many times to get their attention but nobody came until I stood up and was about to leave. The service was very poor. I can see why they added the 18% forced tip even though there were only two diners. The food also wasn't very good and was overpriced.
The food was ok but the service was pretty bad. I asked one of the server to help us take a quick snap and she said she doesn't know how to hold a camera! ( I was using a phone) and I can't believe someone in this modern world won't know how to quickly snap a pic with their phones!
Eric
What stands out most about this place, they have some unique dishes. I’ve not seen at other dim sum places. Try the truffle duck sliders!
Atmosphere: 3
Food: 5
Service: 3
1313
I've been thinking about this restaurant review, it's a tough one. The restaurant is large with many tables in large rooms. We didn't find this restaurant intimate and we had no view (the best views are outside on the patio (mysteriously not open this evening even though the the weather was beautiful). The noise level was moderate. The staff were friendly and made an effort to make sure our order was correct. This is a hopping restaurant and they did a good job serving a lot of people a multitude of dishes at the same time. The food was prepared well but we found it bland. I kept thinking what had I done wrong? Should I have ordered a sauce? The pork and shrimp dumplings were full of meat but bland. We ordered 1/2 salt & pepper crab, again I was left confused. The s&p coating was on the shell. When the shell is cracked the crab inside is perfectly cooked but with no seasoning. We ordered 1/2 order of the Peking duck. This was the most flavorful dish because of the plum sauce and the meat was tender, the skin beautifully crispy but left us underwhelmed. It definitely needed salt. We also tried the seafood garlic noodles and again, everything was perfectly prepared, the seafood was spot on but the dishes flavor was so mild I continued to ask what was I missing? Where was the garlic and seasoning? Such beautifully prepared dishes should taste like SOMETHING. I don't like leaving an ambivalent review but that's how I felt about our meal at this restaurant. We appreciate the chef's ability to prepare seafood and duck with such skill and that the staff worked hard to provide us with a nice meal. In spite of this we won't be back.
tina nguyen
Came for dim sum during lunchtime on a Wednesday. Fully packed. Great ambiance, food was delicious and right across from
Atmosphere: 5
Food: 5
Service: 4
Jung Park
5 star dimsum experience. Superb.
Atmosphere: 5
Food: 5
Service: 5
Dinningispleasure
Oyster appetizers were quite nice, sourdough and butter is fair and the scallop appetizer, although refreshing is quite costly. Outstanding appetizer would be the octopus with the mole sauce, which was terrific. We had two pasta dishes, both pasta dishes we felt were quite chewy, although flavorful. don't expect sufficient portions. Tasty coffee, ice cream with chocolate cake!
oceanbeachsurfr
The food was good. The rest wasn't. One of our guests had a knee injury and the elevator was out. The staff seemed put out. The host took me to a table that wasn't set for our party. We had to stand and wait for chairs, and setups in a busy dining room. I would have preferred to wait longer at the host stand for a table that was properly set for a reservation that was made five days earlier. The server was OK, when present, which wasn't much. Basic condiments for Dim Sum were not on the table and had to be requested. When they arrived, they were not adequate for a table of six. Serving you the bare minimum seemed to be their high-bar . Five wine glasses for a table of six.... There were several other occurrences where the staff just kept dropping the ball. The kitchen closed at 8:30 and they were not shy about letting you know. Asking for more bao buns just after 8:30 was met with a sharp rebuke; nothing pleasant about it. A few minutes later a woman demanded payment telling us the cash register closed at 8:30 on a Friday night. Dinner was still on the table. She must have had someplace else she needed to be. At this point, I thought if you really want my credit card, come and get it. Staff was really good at giving you the message, "Get the "f" out!" Not worth the several hundred dollars I spent, especially since the service went from lacking to just plain rude. FYI - They take OpenTable reservations till 8 PM. If you make one, be prepared by out the door by 8:30.....
Mrimon Guha
Brilliant service and menu at Harborview. We loved the xiao long bao and the shrimp dumplings. The pork buns were so soft and light, never had anything like this before. The black tea is such a beautiful complimentary addition to the whole menu. I relished the mango sago pudding and it was comforting.Definitely worth the price and the view is great too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Wontons in Chili Sauce, Mango Pudding, Seafood
Food came very quickly and was overall okay. Service was very much lacking. No one checked on our table, constantly had to flag down someone to get help only to be told that they would get our server, then had to try and flag down our server. Asked if they could cut some items in half or for scissors and they just grunted and pointed to the butter knives. The table next to us left and their table was quickly cleaned, but they lifted up the table cloth and shook it where a puff of dust particles went all over our table/food. My favorites are the Peking duck, crispy pork belly, and the baked bbq pork buns, but unfortunately I wouldn't come back again.
William Green
Delicious
Lena Fu
All the waiters were super nice and the foods were well prepared with reasonable prices.
Atmosphere: 5
Food: 4
Service: 5
Yandong Li
Recommend their outdoor seating when weather is good.I like most of their dim sum and the buns, but not so much on the peking duck, first of all, there are bones not removed, which is unusual.
Delicious food and variety of items make this a culinary destination. Service has gone downhill over the last year, with an indifferent attitude and lack of coordination from both the front door check in and upstairs reception, coupled by the difficulty to get basic items like water, spices and sauces from the servers who rush by the tables, diminished our enjoyment of the meal.
It took them a very long time to come and take the order. Tried many times to get their attention but nobody came until I stood up and was about to leave. The service was very poor. I can see why they added the 18% forced tip even though there were only two diners. The food also wasn't very good and was overpriced.
The food was ok but the service was pretty bad. I asked one of the server to help us take a quick snap and she said she doesn't know how to hold a camera! ( I was using a phone) and I can't believe someone in this modern world won't know how to quickly snap a pic with their phones!
What stands out most about this place, they have some unique dishes. I’ve not seen at other dim sum places. Try the truffle duck sliders!
Atmosphere: 3
Food: 5
Service: 3
I've been thinking about this restaurant review, it's a tough one. The restaurant is large with many tables in large rooms. We didn't find this restaurant intimate and we had no view (the best views are outside on the patio (mysteriously not open this evening even though the the weather was beautiful). The noise level was moderate. The staff were friendly and made an effort to make sure our order was correct. This is a hopping restaurant and they did a good job serving a lot of people a multitude of dishes at the same time. The food was prepared well but we found it bland. I kept thinking what had I done wrong? Should I have ordered a sauce? The pork and shrimp dumplings were full of meat but bland. We ordered 1/2 salt & pepper crab, again I was left confused. The s&p coating was on the shell. When the shell is cracked the crab inside is perfectly cooked but with no seasoning. We ordered 1/2 order of the Peking duck. This was the most flavorful dish because of the plum sauce and the meat was tender, the skin beautifully crispy but left us underwhelmed. It definitely needed salt. We also tried the seafood garlic noodles and again, everything was perfectly prepared, the seafood was spot on but the dishes flavor was so mild I continued to ask what was I missing? Where was the garlic and seasoning? Such beautifully prepared dishes should taste like SOMETHING. I don't like leaving an ambivalent review but that's how I felt about our meal at this restaurant. We appreciate the chef's ability to prepare seafood and duck with such skill and that the staff worked hard to provide us with a nice meal. In spite of this we won't be back.
Came for dim sum during lunchtime on a Wednesday. Fully packed. Great ambiance, food was delicious and right across from
Atmosphere: 5
Food: 5
Service: 4
5 star dimsum experience. Superb.
Atmosphere: 5
Food: 5
Service: 5
Oyster appetizers were quite nice, sourdough and butter is fair and the scallop appetizer, although refreshing is quite costly. Outstanding appetizer would be the octopus with the mole sauce, which was terrific. We had two pasta dishes, both pasta dishes we felt were quite chewy, although flavorful. don't expect sufficient portions. Tasty coffee, ice cream with chocolate cake!
The food was good. The rest wasn't. One of our guests had a knee injury and the elevator was out. The staff seemed put out. The host took me to a table that wasn't set for our party. We had to stand and wait for chairs, and setups in a busy dining room. I would have preferred to wait longer at the host stand for a table that was properly set for a reservation that was made five days earlier. The server was OK, when present, which wasn't much. Basic condiments for Dim Sum were not on the table and had to be requested. When they arrived, they were not adequate for a table of six. Serving you the bare minimum seemed to be their high-bar . Five wine glasses for a table of six.... There were several other occurrences where the staff just kept dropping the ball. The kitchen closed at 8:30 and they were not shy about letting you know. Asking for more bao buns just after 8:30 was met with a sharp rebuke; nothing pleasant about it. A few minutes later a woman demanded payment telling us the cash register closed at 8:30 on a Friday night. Dinner was still on the table. She must have had someplace else she needed to be. At this point, I thought if you really want my credit card, come and get it. Staff was really good at giving you the message, "Get the "f" out!" Not worth the several hundred dollars I spent, especially since the service went from lacking to just plain rude. FYI - They take OpenTable reservations till 8 PM. If you make one, be prepared by out the door by 8:30.....
Brilliant service and menu at Harborview. We loved the xiao long bao and the shrimp dumplings. The pork buns were so soft and light, never had anything like this before. The black tea is such a beautiful complimentary addition to the whole menu. I relished the mango sago pudding and it was comforting.Definitely worth the price and the view is great too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Wontons in Chili Sauce, Mango Pudding, Seafood
Restaurantji Recommends
Food came very quickly and was overall okay. Service was very much lacking. No one checked on our table, constantly had to flag down someone to get help only to be told that they would get our server, then had to try and flag down our server. Asked if they could cut some items in half or for scissors and they just grunted and pointed to the butter knives. The table next to us left and their table was quickly cleaned, but they lifted up the table cloth and shook it where a puff of dust particles went all over our table/food. My favorites are the Peking duck, crispy pork belly, and the baked bbq pork buns, but unfortunately I wouldn't come back again.
Delicious
All the waiters were super nice and the foods were well prepared with reasonable prices.
Atmosphere: 5
Food: 4
Service: 5
Recommend their outdoor seating when weather is good.I like most of their dim sum and the buns, but not so much on the peking duck, first of all, there are bones not removed, which is unusual.
Atmosphere: 5
Food: 4
Service: 5
Really enjoyed beef soup!
Atmosphere: 5
Food: 5
Service: 4