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El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
1720 E Edinger Ave, Santa Ana
(714) 259-0399

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

2.3 (94)

Placed an online order for catering and my driver cancelled the delivery.. thankfully one of the employees (Ashley) was kind enough to help me out by delivering it herself. HUGE lifesaver since it was for my staff and was not able to pick up myself.

I was on a time crunch since I only have 30 min to get lunch and I went through the drive thru and there was no wait. I was greeted by a wonderful and kind young lady named Ashley. She provided a welcoming atmosphere and it was a pleasure to have her service. She was helpful and fast paced and got me through the drive thru in under 8 min. Thank you Ashley you’re a wonderful worker!

I came out of the restroom and I could hear a female employee laughing at the top of her lungs and my friend was walking out with our food and he looked mad. When I asked him what happened he told me he had a complaint about the chicken being dry and when asked to speak with the manager the cook came out and said he was the manager (even though his tag said cook). He told my friend that there's nothing he could do cause all the chickens the same and that lady started laughing...read full review

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Hours

Monday 9AM - 9:30PM
Tuesday 9AM - 9:30PM
Wednesday 9AM - 9:30PM
Thursday 9AM - 9:30PM
Friday 9AM - 9:30PM
Saturday 9AM - 9:30PM
Sunday 10AM - 9PM
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