Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
550 River St Ste A, Santa Cruz
(831) 295-6582
Take-Out/Delivery Options
Customers' Favorites
Burrito Bowl of Steak
Rice Pinto Beans
Chicken Bowl
Quesadilla
Salad
Chipotle Mexican Grill Reviews
Never order from the mobile app. It said it would be ready at 7:10, I ended up leaving empty handed at 7:45 without my food. When I tried to talk to staff they ignored me. About 3 of them either left the place or went to the back and never came back. One of the kitchen staff was on there phone while they could’ve been helping someone with there order.EDIT: went here again thinking it would redeem itself but I was wrong. This time, the staff was rude, careless, and the restaurant...read full review
This is the WORST chipotle I’ve ever been to! I am appalled by the service at your Santa Cruz location. The restaurant was filthy, and the staff seemed more interested in shortchanging me than providing decent service.The portions were laughably small, and I felt robbed. This is a disgrace to your brand's name.I expect a prompt response and corrective action!
Ratings
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
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The entire restaurant is filthy. Tables, drink area, bathroom, counter where you order and pay. I couldn't find a clean place to sit and eat. I like Chipotle in general but this location has always been bad. Today it was bad enough to get me to write a review.The bathroom smelled like feces. There were no lids for regular size cups. All the agua frescas were empty.