1155 El Camino Real, South San Francisco
Kare-Kare is my husbands favorite, unfortunately he already ate something before realizing that this one is not even supposed to be there. Do better Max's. You guys are nasty. Y'all better do some explaining to the health inspectors.
Food is ok. They're on the pricier side for just ok food. If you're planning on ordering takeout/delivery, best to just call them. They're horrible at confirming and processing orders through door dash. Had to cancel my door dash order twice.
Down to earth Filipino food. All dishes are good and portions are generous.This would be 5 stars but the service is awful. Long waits even though it's not crowded. The last two times I went (May and June), there was only one server who also did the seating, ordering, clearing the tables and checks. They also have a fast food across from Serramonte shopping area. I have not tried it. Dishes shown are the stew, pancit and milk fish.
Staff needs to be more organized and work together other than that the food is good they have really good chicken and crispy pata
Friendly service and food is freshly cooked.
I tried calling my order in but no one answered for at least 20 minutes. I get to the parking lot and notice the inside was dead. I called the restaurant while I was in my car to see what would happen. The employees purposely ignored the phone............. Their lumpia is hit or miss. It's either good or still frozen. The fried chicken is meh. But my fiancé loves their Kare-kare. Just a bit sad that you get 2 containers of sauce, a good healthy serving of veggies, but the meat is probably enough for a small child. If you were a regular customer, you knew Tita Lala didn't mess around when it came to the food/service. The staff was ALWAYS on point with their service and food quality when she ran it. I'm guessing new management and employees are just whatever about this place now.
Spacious place with very clean restroom. Ordered the oxtail, there special. Should have been served with a straw instead of a fork. Its like eating/drinking liquid peanut butter with sugar. The meat was good but way overpowered by the sauce. The appetizer had zero flavor and tasted as if the inside vegie was from a can. I was disappointed since I have not had Filipino food in a while. I say keep walking.
Love the chicken & crispy pata???
what da hell... i ordered on april 1st 3 days before and pickup time was at 5pm sharp. got there and it was not ready! i inspected my order and they did not have the krispy pata in their easter special and their pansit WALNG SAHOG n the noddle is uncooked!!! my friend order saturday at 2pm and picked up time was 11:30 she got everything that was on the easter special - crispy pata, pansit bihon, kare-kare and whole max chicken .. i had to rush coz i was baking cakes in the oven.. next time notify via phone your customer that you ran out of an item and replacing it or even the order was made days ago you should have set a set to the customer and not run out!!! thanks for ruining my easter dinner!!!
Ordering just chicken and rice will take 1.5hrs to prepare so better go to another restaurant if you cannot wait that longgg!
With COVID and in trying to support the community, we ordered an Easter bundle for pick up. Which we were told would be ready by 12:00. The fact that I'm writing this at 1:15pm with no definite time for hand off with a long line of patrons also waiting for the same Easter bundle. Clearly the team hadn't prepared for the mid advance orders advertised. Shame because I am a fan of their food and it's unfortunate that a number of families had their Easter Day plans ruined. The rating is mainly focused on the restaurants difficulty organizing for a holiday rush. Hopefully the food is just as good, but at this rate looks like I won't know until dinner time.
I was so upset I spent 70$ here !! Such a waste of money!!! I ordered sinigang and kare kare and literally got 4 pieces of meat in the sinigang and ONE OX TAIL in my karekare... not just that when I arrived and ordered to go the lady made my halo halo 30mins before and tried giving me it I asked can she make a new one and she got mad !! WHO WANTS A WATER DOWN HALOHALO???!!! Ugh 1 STAR!!!!!!
They serve large portions and for affordable pricing. super friendly employees. Keep it up.
I understand a Valentine's Day rush. I understand a pandemic. But for my order to not be ready and my requests to be dismissed are unacceptable. Online order placed at 1152am. Attempted order pick up from 12:45-1:37pm. Counter person made no attempt to rush or prioritize order.
They used to be known for their fried chicken but me thinks not. Chicken wasn't crispy. Garlic fried rice was mushy like they just got it out of the rice cooker and sprinkled fried garlic over it and their lumpiang shanghai was oversalted and oil just spilled out of it after your first bite. It was limp with no crisp. I'm giving them one star because it came on time and one more star because maybe they could be understaffed because of COVID but they did get my order right.
1155 El Camino Real, South San Francisco, CA 94080