Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
5600 Van Nuys Blvd, Van Nuys
(818) 455-4560

Take-Out/Delivery Options

Customers' Favorites

Chipotle Mexican Grill Reviews

2 (67)

I came into this location 30 minutes before close. They had already put away all of the sauces, toppings, and had no meat (besides a little chicken). I get that it’s close to closing time (11:00pm) but 30 minutes till and you have no food? If they want to put everything away by 10:30 pm, then their location hours should say 10:30 pm. Doesn’t help to say you’re open until 11 but be able to serve no one. Id understand 10, maayybe 15 mins prior. But half an hour? No.

I ordered a bowl with no rice and they put just 1/4 a cup of lettuce in it. I guess that is my fault for not calling them out on it. When I got to the register the guy just asked monotonously "for here or to-go"? I politely said "to-go". He then turned and started a conversation with lady next to him and I guess as I was figuring out the paypad he put the receipt in the bag. I stood there stupidly for a couple minutes, and the. The lady rudely says "can I help you?" Like I hadn't...read full review
Used to be super close with the staff at this location, but the place has absolutely gone down hill since Fanny stopped managing it. The new manager Tiara actually rolled her eyes when I asked for help, told me to call the 800 number, then got upset when I did so in front of her instead of just going away without my food like she wanted. Go to a different location y’all. She will laugh at you when you ask for help and call you a Karen to other customers who don’t know why...read full review

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Hours

Monday 10:30AM - 11PM
Tuesday 10:30AM - 11PM
Wednesday 10:30AM - 11PM
Thursday 10:30AM - 11PM
Friday 10:30AM - 11PM
Saturday 10:30AM - 11PM
Sunday 10:30AM - 11PM
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