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El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
6411 Sepulveda Blvd #2g, Van Nuys
(818) 785-8008

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

2 (57)

The service of the employees of this store is horrible, they mixed up my order and to fix it they still make faces. My food was prepared very poorly, how ugly they have people like that as workers. Especially the girl who has a nose piercing. I don't recommend you go to this place!

Nothing against this particular location, just Pollo Loco as a whole! Used to go to Pollo Loco probably once a week on lunch break and there were particular items I would get, some of which were on their "Loco menu" which was a pretty good value. Also, they used to have "COMBOS" which included a drink! Well NOW, they have eliminated combos and changed the name to meals which do NOT include a drink and they have eliminated the Loco Menu (or whatever it was called) and replaced...read full review
11/18/23 8:00pm Just came here because I ordered 3 double chicken tostada and didn’t get the sauce, i work really close to the place so i bought the food for my break which was one hour later after i bought the food, when i received the order i asked for the dressing and the cashier jonathan said it was inside the bag, i just wanted the sauce when i came back for the sauce the supervisor told me it was 50 cents, but that comes with the food!, I didn’t have the receipt, i showed...read full review

More Reviews(190)

Ratings

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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