They make Steak 'n Shake look terrible. If you ever been here you'll understand. The hours of operations is incorrect. Their excuse is that it's corporate hours. If that's the case you change your hours and post it on your doors you imbeciles. Terrible service. Close down again and get someone to run this place properly.
Daniel M.
The hours are a complete lie. They're not open 24/7. Why is this business still open??? I wanted to get a shake but they were arrogant and rude
Mychelle R.
Omg, hadn't been here in a while, last week we stopped by the Victorville location and the burgers were sad, I literally had 1 baby leaf of romaine lettuce on my burger and the burger didn't taste the same.
Stephanie T.
Never had Try food here and it's my first the milkshake was delicious the burger is okay seem a little small to me but I love the fries and onion rings they was good with the honey mustard sauce. The staff was friendly but the only thing I was disappointed in was my order to go I said number 3 to go and no sauce but when I got home there was sauce on my burger. That is why I give it a 3 stars now I have a kid that is upset about his burger he like his plain no sauce
Alex M.
All I ordered was 1 Oreo shake and I waited 50+ min. They were ridiculously short staffed and should not be open if they don't have enough people to get simple orders out at a somewhat reasonable time.
Tania T.
We were in the area, and wanted to try this place since this is the closest location to us. It was an interesting experience. Maybe because of Covid, the dining area is open to sit in, but everything was packed in a to go container. You can find your own seat and get a menu, look over them, and then place the order on the counter. We ordered the jalapeño crunch steak burger, patty melt, peanut butter milkshake, onion rings, fries, and root beer. Being it our first time, we didnt know what to expect, but we both agreed that the food was rather bland and yet super greasy. The jalapeno crunch was generous with the jalapeno, but the patty melt was just cheesy and there was no taste on the meat. Between the onion rings and french fries, go for the fries! No complaint on the milkshake and the root beet. Hard to get those 2 wrong.
Mark M.
Some good some not good. 1. Good tasting burgers/ chicken fingers 2. Good seasoning and flavors. 3. Cool employees and friendly 4. Good prices Not good 1. Cold fries 2. Smaller burgers 3. Grilled cheese taste was bad 4. Menu has beef burgers and chicken fingers/grilled cheese. That's pretty much it. Over all they're ok. I'd go back and just check for cold fries and avoid the grilled cheese.
Will T.
Went to the drive through at 7pm and the restaurant was already closed. Luckily Chik-fil-a is next door with the drive through lined up all the way out into the street. Now it all make sense.
Amanda G.
Food was great! It was kinda like a dine in in n out experience. But the customer service was just extremely bad.....the guy snatched the money from my hand when I was still counting. They had like 6 employees at the time at still our food came to us extremely slow... wouldn't go back to this restaurant.
J M.
Excellent service. They were under stuffed and we had to wait a while, but the manager explained the situation, apologized and gave us a free milkshake. We were frustrated, but she had the best attitude. Great service!!!!
This place is amazing. Michelle is the sweetest. She makes you feel like you're at home waiting for your meal. She deserves a raise. She should train all staff because she's amazing. Best burgers ever. My mother in law had an really enjoyed, and she's picky
Czar M.
Too a long time and didn't have any people! The cheese burger was okay but the fries were bad. Idk what happen to the place it used to be really good.
Tammy P.
Love stopping by for lunch or dinner whenever I am in the area. Today, I took my mom for a drive just to hang out together and made Steak & Shake our destination! We drove in from Fullerton CA and we really enjoyed our burger and the amazing shake options--including the seasonal choices! So yummy. Great and friendly staff too!
Jeff Wann
Delicious, reminds me of IN.
Mariana Duron
Been wanting to try this place and it was okay. Great happy hour for shakes and drinks from 2-5 M-F and the fries were better than average, but the burger was a little greasy and a little smaller in size than most fast food burger places. Probably won't try again for awhile.
They make Steak 'n Shake look terrible. If you ever been here you'll understand. The hours of operations is incorrect. Their excuse is that it's corporate hours. If that's the case you change your hours and post it on your doors you imbeciles. Terrible service. Close down again and get someone to run this place properly.
The hours are a complete lie. They're not open 24/7. Why is this business still open??? I wanted to get a shake but they were arrogant and rude
Omg, hadn't been here in a while, last week we stopped by the Victorville location and the burgers were sad, I literally had 1 baby leaf of romaine lettuce on my burger and the burger didn't taste the same.
Never had Try food here and it's my first the milkshake was delicious the burger is okay seem a little small to me but I love the fries and onion rings they was good with the honey mustard sauce. The staff was friendly but the only thing I was disappointed in was my order to go I said number 3 to go and no sauce but when I got home there was sauce on my burger. That is why I give it a 3 stars now I have a kid that is upset about his burger he like his plain no sauce
All I ordered was 1 Oreo shake and I waited 50+ min. They were ridiculously short staffed and should not be open if they don't have enough people to get simple orders out at a somewhat reasonable time.
We were in the area, and wanted to try this place since this is the closest location to us. It was an interesting experience. Maybe because of Covid, the dining area is open to sit in, but everything was packed in a to go container. You can find your own seat and get a menu, look over them, and then place the order on the counter. We ordered the jalapeño crunch steak burger, patty melt, peanut butter milkshake, onion rings, fries, and root beer. Being it our first time, we didnt know what to expect, but we both agreed that the food was rather bland and yet super greasy. The jalapeno crunch was generous with the jalapeno, but the patty melt was just cheesy and there was no taste on the meat. Between the onion rings and french fries, go for the fries! No complaint on the milkshake and the root beet. Hard to get those 2 wrong.
Some good some not good. 1. Good tasting burgers/ chicken fingers 2. Good seasoning and flavors. 3. Cool employees and friendly 4. Good prices Not good 1. Cold fries 2. Smaller burgers 3. Grilled cheese taste was bad 4. Menu has beef burgers and chicken fingers/grilled cheese. That's pretty much it. Over all they're ok. I'd go back and just check for cold fries and avoid the grilled cheese.
Went to the drive through at 7pm and the restaurant was already closed. Luckily Chik-fil-a is next door with the drive through lined up all the way out into the street. Now it all make sense.
Food was great! It was kinda like a dine in in n out experience. But the customer service was just extremely bad.....the guy snatched the money from my hand when I was still counting. They had like 6 employees at the time at still our food came to us extremely slow... wouldn't go back to this restaurant.
Excellent service. They were under stuffed and we had to wait a while, but the manager explained the situation, apologized and gave us a free milkshake. We were frustrated, but she had the best attitude. Great service!!!!
Restaurantji Recommends
This place is amazing. Michelle is the sweetest. She makes you feel like you're at home waiting for your meal. She deserves a raise. She should train all staff because she's amazing. Best burgers ever. My mother in law had an really enjoyed, and she's picky
Too a long time and didn't have any people! The cheese burger was okay but the fries were bad. Idk what happen to the place it used to be really good.
Love stopping by for lunch or dinner whenever I am in the area. Today, I took my mom for a drive just to hang out together and made Steak & Shake our destination! We drove in from Fullerton CA and we really enjoyed our burger and the amazing shake options--including the seasonal choices! So yummy. Great and friendly staff too!
Delicious, reminds me of IN.
Been wanting to try this place and it was okay. Great happy hour for shakes and drinks from 2-5 M-F and the fries were better than average, but the burger was a little greasy and a little smaller in size than most fast food burger places. Probably won't try again for awhile.