“I have recently moved to Colorado. And I am surprised to see that this Starbucks has received so many negative reviews. If you want to see unfriendly, stuck up snowflake baristas, I suggest you go to California. The crew that I observed at this location ALL we're hardworking and ALL we're friendly and customer focused.Coming from an era where you could go to a tabletop counter and order a nickel cup of coffee to seeing a cup of coffee be over $5 I think people need to get a perspective on what exactly the services that they are looking for.“
“I don't usually go to Starbucks but love this location and it's team! Always respectful, kind, prompt and genuinely friendly and happy . They're always kind to my child and make her happy. It's a great team and location . Makes shopping easier especially when I need my caffeine. Thank you.“
“The last two times I’ve been to this Starbucks (inside King Soopers) I’ve been lucky enough to have Larry wait on me and he truly makes this a wonderful Starbucks! I had to come write a review just because he is so cheerful and it makes my morning!“
“Drive thru is amazingly fast and the employees seem to actually like their job. If you order ahead and pick up inside it is normally ready ehen you get there if you give them at least 15 minutes, but that's not hard for me since I work up north and live mid city. It's a nice spot and the views are amazing on a nice clear day. Might just see a municipal airplane flying around enjoying the morning air.“
“This Starbucks is not really in that place/location. But I really love Starbucks. I love the marshmallow bars they make, their frapachone, and the hot chocolate. If they had Starbucks in this location then I would say they have good service, and nice staff. They have a clean bathroom too! I want to ask if you like Starbucks? Thank you“
“The staff here was seriously some of the best I’ve ever dealt with at Starbucks! They were so kind and FAST - all while still delivering quality product and service. They were actually so fast, they accidentally made my coffee order twice…and they gave me the extra one I was traveling with other so it worked out great!“
“I come to Colorado Springs a lot for business and almost always stay at the Doubletree Hotel down the street. Montee is one of those people who remembers your name, greets you with sincerity, and goes the extra mile to ensure you're satisfied every time.“
“I love this Safeway because the workers are the nicest, but some of the Starbucks employees are kind of rude and snippy. One time I asked for an iced venti matcha and I could see the iced venti cups through the glass and the worker told me the couldn't do that size iced, mind you i buy this every time i go there, so I got a hot coffee but also there is this one girl who is super sweet and works two jobs there and she is always the nicest to order from.Wheelchair accessibility: Very accessible because it's a one floor stoor. Low counters.“
“Susan and the crew were very friendly. So much more so than the one right near my house. I might just drive out of the way to be taken care of with some hospitality instead of just feeling like a number. This spot is right outside the Chapel Hills Mall and is easy to drive past (if you're speeding :) ). I've been hearing good things about the grilled cheese, maybe next time!“
“This Starbucks location tends to be a little bit busier and louder given its location in the shopping center.If you’re looking for a quiet space to work from may not be the best option. There’s another Starbucks up the road on Briargate Pwy.Is has seating outside for the warm months with a nice view of the mountain and plenty of seating inside.Service is great and fast.Parking: I’ve never had issues with parking here. The only things is be ready to not be able to park right in front of the entrance as it can get busy. As long as you’re okay to take a few steps, plenty of parking!“
“I come here frequently and I can never find a single thing to complain about. The costumer service is spectacular and all of the employees and very kind. The drinks are made to perfection as well.Kid-friendliness: They offer kid-friendly drinks like hot chocolate and milk.“
“Russ and his team are fantastic. They are personable and try to your name. The converse with you while slinging drinks. I know not everyone is into talking with strangers while you are out, but as someone who isn't from here and far from family, its great boost!“
“This Starbucks is located in King Soopers on Uintah. It's so convenient if you live nearby or are grocery shopping in the store. I appreciated the large selection of coffee, travel mugs and seasonal mugs. It's nice that they're promoting sustainability! Anita is a great barista and makes killer coffee every time. She steamed my oat milk for my americano and incorporated cinnamon which added a great flavor. I noticed there wasn't seating last time I was in, so they may be remodeling. In the meantime, take it to go!“
“Sarah behind the front counter was super friendly and motivational to her coworkers, and it even put some extra pep in my step this morning as the customer! The whole crew was great! I have never left a review of a chain restaurant, but it was a very positive experience!“
“This locations always goes above and beyond. They were amazing when our kids had weekly D&D meetings here, they are forever kind and this morning when my morning just wasn’t going right, they helped get me back on track. Thank you!!“
“I usually don't care for Starbucks but my daughter really wanted to use her money and go there.We had the absolute best customer experience that we've had in just about any place of business in a very long time.The barista, Tim, was pleasant, happy, funny, and joyful. He gave each customer undivided attention, talked with them, and made the experience of buying a beverage feel like we were rock stars.I saw him with the people in line before us, as well as after us, and he treated customers of all ages and demographics the same as equally important and valued.Any business, who is fortunate to have employees like Tim represent them are providing customers a fantastic experience who will come back time and time again!My 14 year Old and I talked about what a treat it was to be around someone who spreads joy and lights up the world. Thank you Tim for providing an exceptional customer experience and brighten our day.? your enthusiasm and energy for life are contagious!“
“The staff is so nice. I was shy to ask his name. A tall barista with glasses, I asked him to warm up my sandwich again. He just treated me the new one because he said if he reheat the old one it won’t be tasty.I was impressed with customer service here. Thank you so much. 5 stars to this branch for me.“
“They are so awesome to me when I'm here and it definitely helps when life is hard already they even address me by name and know exactly what I get so dobt have to tell them . They have bought me coffee when had no money and have given me sandwiches for free and o habe never asked them for anything they are amazing “
“Fast service. Didn’t appreciate being treated like an idiot when I ordered an espresso brownie but sometimes I am an idiot so I guess that’s fair. Y’all can just google “Starbucks Espresso Brownie.”I have a heart condition so I’m careful with caffeine. I wouldn’t order a brownie that had espresso in it and coffee with caffeine together. Know what I mean?“
“I'm not a Starbucks regular but this one is close to me so I end up there in a pinch. This review is for the employees, who consistently go above and beyond to make our experience great. The food and drinks have always been accurate for me, so that's also 5 stars.“
“This location on Filmore is becoming my favorite Starbucks in the Springs. The majority of the associates are friendly, smiling and laughing. They do their best to get to know you and make your experience as fast and enjoyable as possible. The dining room is always clean and open.You want a great place to chill and drink your coffee or drink with great atmosphere with lots of friendly people. You will enjoy, if not love this location.“
“Just came through the drive thru and our server was lovely, she was super nice and got our order correct and all, the only negative thing is that we live only like 2 miles away but by the time we got home my husbands coffee was cold, like refrigerator cold? Like they did half coffee half milk or something! I was thinking maybe there was a misunderstanding of some sort there, idk..Very strange, but the frappicinos were awesome!“
“I come here weekly since I work nearby and always have a good experience. Just wanted to leave a review today about the young barista guy with white hair. It was pouring rain and I couldn't find any umbrellas for sale in Target, so he gave me a piece of cardboard to use as an umbrella so I could run back to work ? thank you!“
“I was quickly in and out. Everything was pretty satisfactory.Parking: It's a grocery store so you may not be able to park close to the door if you go during a busy timeWheelchair accessibility: There is plenty of handicapped parking and the store is wheelchair accessible“
“I had given up on Starbucks until I started getting my coffee here. About a year ago caramel macchiatos started tasting bland, I think it was the caramel they started using. Then I started getting other drinks like white mochas, salted caramel mochas, or frappecinos but it was always hit or miss, and when they were 'good' they were still just okay. This place never fails me. Anything I get is amazing, full of flavor and you can actually taste the coffee. I actually like the caramel macchiatos there too. The staff is always great and it is convenient so going there is a no brainer for me. I wish all Starbucks served their coffee like this place.“
“Every starbucks is the same in my opinion. Customer service is always good and overpriced drinks taste amazing. I tried the iced shaken espresso with a shot of caramel, not bad if you need to wake up. I also got the strawberry refresher with no water and no ice. Apparently they are jumping on the (no ice means pay more $) bandwagon, which I am not happy about. The drink is mostly Ice and water. They will continue in the mean time to let customers buy the refresher with no water at least. Depending on the size you get, you can make several drinks by adding your own water.“
“My latte was a little off this time, but I'll be back. Friendly faces and upbeat in the morning are always a plus..Today, I waited 15 min for 2 lattes it seemed as though the drive-thru was more important until I saw the guy that ordered after me get his drink...the machine was jammed, so we just started your order was my reply“
“Pretty standard Starbucks cafe — coffee and espresso drinks are consistent with what you'd get at any other cafe. They make a great caramel macchiato. Their mobile app makes ordering and paying super easy. Staff friendly and helpful.“
“Pretty standard Starbucks cafe — coffee and espresso drinks are consistent with what you'd get at any other cafe. They make a great caramel macchiato. Their mobile app makes ordering and paying super easy. Staff friendly and helpful. Kind of a small cafe, so can get a little crazy when busy.“
“Great staff, well run and a treat to stop on our way back to Denver or on down to the Springs. Love the view of the Rampart Range and US Air Force Academy. Must be doing something good as we often stop in mid-day and the drive through is typically packed or near full. Love the mango, dragonfly lemonade over ice. Great summer drink.“
“I love the barista’s here. They give me ideas for new drinks and make them perfect every time. If I try something I don’t like, they will remake it. They are always friendly and patient. I try ordering the same off base and it’s just not the same.“
“After shopping in Target, I became parched and decided to get a drink at the Starbucks inside Target. There was a line due to only having 2 people working, so one is taking orders, and one is making drinks. The convenience is the reason I stopped.My favorite drink is the mango dragon fruit refresher, so sweet and hydrating. I get it made with water, not lemonade, because I like tasting the mango. There is some caffeine in the drink, so it also perks me up, but definitely not as much as their coffee drinks. The dragon fruit has no flavor, but I like the crunchy texture because it's freeze dried, and it is what makes the drink pink.Because it's inside Target, the seating area is small, and it's loud, so I wouldn't recommend working here, but if you need a pick me up before or after shopping, it's the perfect stop.“
“My husband and I have tried numerous Starbucks locations since we moved to the area, but this is our favorite. The staff is the friendliest around. They take time to learn your name and your order. As far as my order, it always comes out right.“
“This location can get pretty backed up, and the way it is designed in and out is a pain sometimes for that busy intersection. However, not the employees' fault so not knocking them. My order is always correct, and service is quick and efficient.“
“Sara's service can not be beat! This woman remembers everyone! She will make you or your children anything you can think of. She is always super excited to show new items and inform everyone of those sales!Cups!!!!!The drinks are fantastic!Females, careful of the creeps at the front of Store.“
“Stopped here for a quick bite to eat and coffee on my way from the World War II aviation museum. It started out a little rough because the coffee they gave me was cold. However, I’m giving this place a five star because the person at the window is so friendly and quickly made me a fresh hot cup of coffee as a substitute.“
“What can you that hasn’t already been said about Starbucks good or bad. This one is very good. Everytime we have been there they get your order correct and get you through the line quicklyVegetarian options: Eat more meatDietary restrictions: Just let them knowParking: Thymes have itKid-friendliness: Yes they areWheelchair accessibility: Yes they have it“
“Great Starbucks. Coming a coffee head, this Starbucks does very good at making good quality coffee with good natural flavor. Blonde espresso Americanos or espresso on ice are fantastic and take good clean. Also for military they do a military Monday, free drink size upgrade.“
“I have been visiting this location for 4 years now and the staff have been personable, friendly, and very helpful. I always see hard workers and baristas with good attitudes, even through the busier times of the day. Shout out to their manager and Logan - my favorite barista!!“
“Best Starbucks I’ve been too in the Springs so far! I went in on my birthday to claim my free drink and the barista who helped was hyping me up on my birthday. She was super cool and nice. It was just such a positive experience and they got my drink out within a minute. Great customer service!“
“Busy,but pleasant. My drink order didn't take long, had a really nice conversation with one employee. I didn't realize how long my friend and I had visited until we got up to leave 2 hours conversation later, we both enjoyed our time,and our coffee. Great atmosphere! Parking lot kinda tight and driving over the ice mountain at the end of the driveway onto Tutt was tremendously solid and very bumping. Like a homemade ice speedbump. Take the truck not the corvette or mini. Otherwise nice place.“
“This is my favorite Starbucks by far. I work close and go there waaaaay too much and have never had a bad experience. No matter who's at the window they're always SO nice and friendly. Any order errors have been my own. Would recommend to anyone and everyone.“
“Drive thru employee was Awesome! I and yes it was my fault, accidentally didn't grab the bag with my croissant in it! And she had one warming up already but me I was just going to pick up the one on the ground, it was in a bag, she brought a new warmed up croissant and not to worry about the one that I dropped!“
“Had a really wonderful experience at Starbucks this morning with Michael, he was very friendly and kind. But most importantly, the drinks were made correctly. My daughter and I went through the drive-through, so I can't speak of the ambience inside the store. Will I be back of course, at Starbucks and I have to go almost every day.“
“This was nice Starbucks. Very clean, big, open, lots of windows, bright and sunny. A great place to come and enjoy a cup of coffee! I had a Vanilla Bean Cream Frapuccino and it was very tasty! I highly recommend getting this drink if you're looking for a cool coffee flavored cup of goodness“
“I originally went to the Starbucks on Interquest and ordered vente hot matcha latte tea with Almond milk. Well when I finally tasted my tea, it was very watered down and they did not put in enough matcha powder. I drove to Stetson Hill Starbuck near my home and they remade my tea free of charge. Which was AMAZING! Thank you for the great service.“
“To me, this is one of the best Starbucks locations in Colorado Springs. I don’t go through the drive thru, I tend to only go inside. I am not in a rush, and I think the personal service is more attentive when you go inside vs. the drive thru.The views of Pikes Peak at this Starbucks are spectacular. My service dog and I will often make the drive to this location during the spring and summer months, just to get a small coffee and sit outside. I find it very enjoyable, and I know Hunter loves when he gets a pup cup!Parking: There are about 15 parking spots in the front of the building and about 15 on the side of the drive thru. I just try and avoid parking anywhere I think the drive thru line might end up.“
“Shelby working the drive-thru is fantastic!! Always kind and willing to not only do her job but carry a conversation while we wait. The quality is also consistent at this location, overall worth driving an extra 2 minutes to this particular location.“