“This chipotle is one of the best, the staff are always friendly, and I always come in with a big orders I have a family of 6 and we always have at least 2 quesadillas. Food is always good. Only once I had an issue but it wasn't a real issue, they were out of white rice. It happens. But I can't say enough about the staff they are amazing.“
“This is my second time at the Chipotles and both times I was very welcomed & the staff was very friendly and they do believe in customer serviceKid-friendliness: Chipotle's is family restaurant so kids are always welcome no matter what age from 1 to 99 they're very polite and they do have kids meals hereWheelchair accessibility: They do have wheelchair access to both patio and front entrance & it's on ground level“
“This is a certified training location meaning managers and other higher ups are trained here. They keep very high standards and corporate are the dictators of all.Yes, your guac is not goddess green, I'm sorry you're so sad you fell for that marketing.Yeah, portion sizes are smaller. Yell at corporate instead of the Denver minimum wage staff.Everyone I've come across has been lovely and extra helpful where they can be.“
“this location is pretty nice. located in a pretty central downtown location. right off 16th street mall. i love the outdoor seating at this place. i’ve sat here and grabbed a bite to people watch outside. nice staff but a little apathetic. think my cashier was a little sarcastic to me. enjoyed my visit regardless and the food never misses. i love chipotleVegetarian options: they will help you order veggie if you need it“
“From the moment I walked in, I could tell that Jorge was not your average fast food employee. First and foremost, Jorge's warm and welcoming smile immediately put me at ease. He greeted each customer with genuine enthusiasm, creating a friendly and inviting atmosphere in the restaurant. It's not often that you encounter such a positive and engaging attitude in a fast-food establishment, and Jorge's demeanor truly set the tone for a delightful dining experience. What truly impressed me about Jorge was his remarkable attention to detail. As I went through the process of customizing my burrito bowl, he patiently listened to my specific preferences and executed each component with precision. He expertly layered the ingredients, ensuring an even distribution of flavors and textures. Not a single ingredient was overlooked or neglected, and the result was a perfectly crafted meal that exceeded my expectations. Furthermore, Jorge's efficiency was truly commendable. Despite the lunch rush and a line of hungry customers, he worked tirelessly to maintain a smooth and expedient service. His ability to handle the demands of a busy Chipotle with grace and professionalism was truly remarkable. In addition to his skills and exceptional customer service, Jorge's commitment to cleanliness and hygiene was highly commendable. He consistently sanitized his hands, kept his workspace immaculate, and adhered to all safety protocols, which is especially important in today's environment. Jorge's dedication to his role as a fast food worker at Chipotle was nothing short of extraordinary. His welcoming demeanor, attention to detail, efficiency, and passion for providing exceptional service truly made my dining experience memorable. I believe that Jorge is an invaluable asset to Chipotle, and his exemplary work ethic should be recognized and celebrated. I look forward to returning to Chipotle and experiencing Jorge's exceptional service once again. Thank you, Jorge, for going above and beyond to make my meal so enjoyable!“
Mexican • $
“Everything was great and tasted amazing, bathroom was clean, and overall a good place to be. The only issue today was that the burritos were wrapped badly and fell apart very quickly but it was still very tasty nonetheless.Parking: The parking was right out front and was very available.Kid-friendliness: There is great kids food to pick from, definitely a good restaurant to go to if you have kids.“
“Chipotle may pile on the rice and beans, but for a quick meal that has more food value than a hamburger and fries, I like what they're serving. This location usually moves quickly, even with a line, and the store is generally kept clean. Can't recall having a bad experience here; the staff has always been friendly without being obnoxious or overly-outgoing. I often thank them for the food.“
“I usually don't review food chains but I checked in here specifically so I wouldn't forget to review chipotle's new pollo asada. I was very impressed. The staff at the location were great and accommodating. They offered me a sample taste in a small cup which was very nice. I was very surprised by the flavor. It wasn't too salty and had a lot of delicious flavor. It was not spicy at all. So I did my regular go-to bowl but just changed the meat to pollo asada. It was delicious. Very flavorful and will probably become my new go-to meat. Good job with giving us more options chipotle. You always had a good thing going but now you've made yourself even better.“
“Not all chipotle restaurants are the same. This one is a great one! They are fast they don’t skimp you on when serving your food. Nothing is more annoying when places are so concerned about control portion that skim you on rice and bean and leave you feeling hungry after a meal. Not this location you for staying true to your brand love it here!“
“The food is great and portions are good but the order pickup process could improve.The orders are never on the pickup shelves and there isn't a pickup window so you have to wait for an employee working the register to help which sometimes takes as long as waiting in line.“
“I've always enjoyed this place since the only one around was in Boulder. They are delicious and they used to be a great deal but like everyone else they have taken advantage of the price hikes. Guess I'll never get a drink again, no biggie, I need to cut down on pop anyway.“
“Special thanks to Carla for taking care of me. On this day, I went in for a Berry Aqua Fresca come to find it was all out. I hadn’t ordered but saw the pitcher, I was exhausted from the day so I was somewhat OK with it not being there and would have quietly left. Carla noticed and encouraged me to stay and told me she would make me more right away, that she was already working on it! So, I stayed and got my Berry Aqua Fresca.. In a world where it’s easy to let the customer go and take the easy way out, her attentiveness was a breath of fresh air. Thanks Carla! Best Chipotle experience ever.. sometimes it really is the little things.“
“Just came and got some food before work. The energy felt great inside. The younger Hispanic with piercing on top of his ear( I forgot his name but think he may be manager) always is a pleasure to see. I'm only leaving four stars though because one day me and my husband came in at night and a younger black girl working their was acting very strange and kept looking at my husband in a lustful way and I did not like that and my husband laughed it off but did mention that hes too grown to have a teen staring at him like that (I'm black as well so this is not a race thing nor jealously as in I'm sure my husband was flattered lol) but long as I don't have to see her again, I will keep coming back. Great customer service, great food!“
“Not sure why such negative reviews for this location. This location seems to prepare my order a little better than all the others I've been to in Arvada and other areas. I usually have a decent size order and it's always fresh and on point.“
“I don't usually rate fast food places but this location deserves special mention. I LOVE the rice and everywhere I go always fights with me about how much I want. This location gives it to me without question. Last time I was there, the chickel al pastor was fresh and the difference in taste was amazing.“