I am a sip club member at Panera Bread and today my boyfriend sat down while I went to the window area to charge my phone so I can place a rapid pickup order. The manager I would assume comes up to my boyfriend and rudely says “If you are going to order, order now”. My boyfriend is by no means confrontational and doesn’t like to really defend himself when approached. Regardless, a manager should never rush a customer to order. I understand he may get the occasional highschool kids that come in and take up space but you should never automatically assume. We have been paying customers at each visit and typically stay in store for no longer than 5-15 minutes. He said this while my boyfriend sat there for less than 5 minutes waiting for my phone to turn on and my order to be placed. Elderly come here to relax and by no means should we be treated differently for doing the same. 04/01/2024 4:45pm.
Atmosphere: 1
Food: 5
Service: 1
S Bowman
Worst Panera I have ever been to. Panera is a staple stop for me while traveling and I’m so disappointed in this location. The staff was rude, the wait was long, just to find out they were out of stock on what I ordered. I watched everyone get their food that was in front of me in line. I asked the worker at the pick up window if my food was coming soon, she said I needed to pick up my food at the front counter. I told her I did not order online I ordered in store so it should be here. She didn’t have anything for me. I go back to the cashier and asked about my order, she said they don’t serve the item I ordered on weekends. I don’t understand why she didn’t tell me this when I ordered my food to begin with. I paid and waited over 20 minutes for food that was never coming out and no one bothered to tell me. I asked for a refund and the manager was so rude about the situation and begrudgingly gave me a refund. No apology for processes being messed up or me leaving with no food. Avoid this place and go to the Starbucks in the same complex instead. If I could give this zero stars I would.
Sam The Traveler
I don’t know what they do but their Panera sandwiches are not the same as other Panera locations. Lower quality and they always get my order wrong. Customized orders doesn’t make anything here so highly suggest not ORDERING from here. Also the restaurant is not clean like other Panera locations. It looks like the manager doesn’t even care about this place
Atmosphere: 1
Food: 1
Service: 1
Keeba
The ladies bathroom is disgusting.
Atmosphere: 1
Steven Adamo
If I could give a zero I would, never going to any of their locations
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich and Sandwich
Denise Bissinger
Don’t pay for delivery !!!!!they sent me a turkey sandwich without the turkey. And a turkey avocado sandwich without the avocado. After spending all that money on delivery. Don’t waste your time with this dump. So then the manager leaves me a message. She called me at 6:54 am on a Sunday. Really???!!! Are you kidding???!! Your intentions were to wake me up and get me all upset again. You said I’ll be here until 2pm. Please call m Ed back about this review. Well!! Just called in there at 10:30 am. Got a really rude girl who won’t give her name. Stating you left for the day. Guess I’ll wait for your corporate office to call and let them know. :)
Food: 1
Service: 1
Lesli G. Notte
If you’re in a hurry, not the place to be. Awful service. Excuses by manager. Never again.
Atmosphere: 3
Food: 3
Service: 1
DF MIX
Very nice staff, I love the coffee and drinks bar here and the bread is delicious of course and my favorite salad here is the green goddess Cobb salad, look at how beautiful it is. Great place to stop by for lunch. Large space that can seat many people inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette
Ryan Rapp
What happened to Panera? Stingy, inhospitable, expensive, slow.Food price:quality ratio is very poor ($35 for two small sand + 1 soup)2+ person bathrooms but require getting a key from overworked cashier.Out of napkins everywhere, have to ask cooks.Much of clientele is ordering coffee only, probably too $$ to eat here now?
Atmosphere: 1
Food: 2
Service: 1
Will Carty (cartycrabber)
Restrooms are locked. If you just came off the highway and need to go urgently, skip this and go to Shop Rite.
This might be such a odd thing to leave a review about but I applaud the manager or whoever took the time to decorate this location with coraline themed Halloween decorations im OBSESSED!! My favorite panera bread now lol. My fiance brought me here and id rather come here then my location near
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Grilled Cheese and Tomato Soup You Pick 2
bledian ivani
Very dirty place every empty table isn’t clean,
Gage Seymour
It was run down quite a bit and the food was ok.
Atmosphere: 3
Food: 3
Service: 3
Sylvia Willoughby
Ordered online. App said ready at 7:19pm, still waiting for my order at 7:35pm. The cashier was incredibly rude and combative.
I am a sip club member at Panera Bread and today my boyfriend sat down while I went to the window area to charge my phone so I can place a rapid pickup order. The manager I would assume comes up to my boyfriend and rudely says “If you are going to order, order now”. My boyfriend is by no means confrontational and doesn’t like to really defend himself when approached. Regardless, a manager should never rush a customer to order. I understand he may get the occasional highschool kids that come in and take up space but you should never automatically assume. We have been paying customers at each visit and typically stay in store for no longer than 5-15 minutes. He said this while my boyfriend sat there for less than 5 minutes waiting for my phone to turn on and my order to be placed. Elderly come here to relax and by no means should we be treated differently for doing the same. 04/01/2024 4:45pm.
Atmosphere: 1
Food: 5
Service: 1
Worst Panera I have ever been to. Panera is a staple stop for me while traveling and I’m so disappointed in this location. The staff was rude, the wait was long, just to find out they were out of stock on what I ordered. I watched everyone get their food that was in front of me in line. I asked the worker at the pick up window if my food was coming soon, she said I needed to pick up my food at the front counter. I told her I did not order online I ordered in store so it should be here. She didn’t have anything for me. I go back to the cashier and asked about my order, she said they don’t serve the item I ordered on weekends. I don’t understand why she didn’t tell me this when I ordered my food to begin with. I paid and waited over 20 minutes for food that was never coming out and no one bothered to tell me. I asked for a refund and the manager was so rude about the situation and begrudgingly gave me a refund. No apology for processes being messed up or me leaving with no food. Avoid this place and go to the Starbucks in the same complex instead. If I could give this zero stars I would.
I don’t know what they do but their Panera sandwiches are not the same as other Panera locations. Lower quality and they always get my order wrong. Customized orders doesn’t make anything here so highly suggest not ORDERING from here. Also the restaurant is not clean like other Panera locations. It looks like the manager doesn’t even care about this place
Atmosphere: 1
Food: 1
Service: 1
The ladies bathroom is disgusting.
Atmosphere: 1
If I could give a zero I would, never going to any of their locations
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich and Sandwich
Don’t pay for delivery !!!!!they sent me a turkey sandwich without the turkey. And a turkey avocado sandwich without the avocado. After spending all that money on delivery. Don’t waste your time with this dump. So then the manager leaves me a message. She called me at 6:54 am on a Sunday. Really???!!! Are you kidding???!! Your intentions were to wake me up and get me all upset again. You said I’ll be here until 2pm. Please call m Ed back about this review. Well!! Just called in there at 10:30 am. Got a really rude girl who won’t give her name. Stating you left for the day. Guess I’ll wait for your corporate office to call and let them know. :)
Food: 1
Service: 1
If you’re in a hurry, not the place to be. Awful service. Excuses by manager. Never again.
Atmosphere: 3
Food: 3
Service: 1
Very nice staff, I love the coffee and drinks bar here and the bread is delicious of course and my favorite salad here is the green goddess Cobb salad, look at how beautiful it is. Great place to stop by for lunch. Large space that can seat many people inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette
What happened to Panera? Stingy, inhospitable, expensive, slow.Food price:quality ratio is very poor ($35 for two small sand + 1 soup)2+ person bathrooms but require getting a key from overworked cashier.Out of napkins everywhere, have to ask cooks.Much of clientele is ordering coffee only, probably too $$ to eat here now?
Atmosphere: 1
Food: 2
Service: 1
Restrooms are locked. If you just came off the highway and need to go urgently, skip this and go to Shop Rite.
Restaurantji Recommends
Horrible workers are rude they are extremely
Atmosphere: 1
Food: 1
Service: 1
This might be such a odd thing to leave a review about but I applaud the manager or whoever took the time to decorate this location with coraline themed Halloween decorations im OBSESSED!! My favorite panera bread now lol. My fiance brought me here and id rather come here then my location near
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Grilled Cheese and Tomato Soup You Pick 2
Very dirty place every empty table isn’t clean,
It was run down quite a bit and the food was ok.
Atmosphere: 3
Food: 3
Service: 3
Ordered online. App said ready at 7:19pm, still waiting for my order at 7:35pm. The cashier was incredibly rude and combative.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Panera Cookie Varieties