These two girls were in there today with such a positive, cheerful attitude working together taking care of every customer. We need more people like them.
Atmosphere: 5
Food: 5
Service: 5
Liam Thurrott
Worst dunkin in town, how are there 5 employees sitting there on their phones and I still had to wait 8 mins for an iced coffee and a donut? Avoid this location at all costs.
Service: 1
Lena G
The staff were great and patient with my nieces who wanted them to make a coffee they found on tik tok.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
Seymour Dickinson
I rarely give reviews but I feel the need. I’ve been coming to this Dunkin for almost a year now before my Night Shift and the past few months the 2 girls who (usually) help me are so friendly and sweet. They’re always offering a smile and one ALWAYS welcomes me and tells me to have a nice day. I know it’s a small gesture but it really does help me get through my shift seeing those beautiful girls.
Atmosphere: 5
Food: 5
Service: 5
Michael custodio
Ordered on line. When I walked in you have 3 people standing around and 1 person making food. Had to wait over 10 min. If you have no customers all hand should be helping. When I received my food the bacon was over cooked Please do better
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Wake
Rebecca Olson
I ordered a bagel with bacon and a chocolate frosted donut which cost $6.58. The bagel only had 3 little pieces of bacon that were maybe 1 1/2” long. If I had known I was going to pay that much for a lousy sandwich, I would have gone to Wawa where you can get the same thing for like $3.00 with more bacon. I won’t go back to Dunkin’ Donuts for sandwiches. Totally overpriced and not worth it.
Atmosphere: 3
Food: 1
Service: 3
Mommy X3 (Mommy)
Take my kids here for breakfast once a week. Service is great. Staff truly pays attention and remembered my order before I said anything???
Atmosphere: 5
Food: 5
Service: 5
Jonnell Shedlock
Ordered online. Store was disorganized and chaotic. My order was left behind the counter and not put in the pickup area.
Atmosphere: 2
Food: 4
Service: 3
Shelbi Sharp
This place needs a total overhaul. The last three times I’ve been in it’s been total chaos. The majority of the staff is always goofing off. There are a select few that do their jobs. There is a certain young man who is always loud and obnoxious. Always checking his phone even WHILE making sandwiches. Today I heard someone tell him to settle down and do his job multiple times. The wait times for orders are always 10+ minutes. Today I had a gentleman who was behind me, take my sandwiches because he was tired of waiting for his. I told the staff that part of my order was stolen and one girl had a smirk on her face like she thought it was funny. Though she made me the sandwiches I needed again the overall response was just disappointing.Save yourself the headache and drive to the opposite site of Middletown to the other Dunkin’ Donuts. I know I will from now on.
Some employees are very amazing and some are very unpleasant. The lattes are always just milk & when you ask for it to be fixed they get mad
Tiffani D
I don't write reviews, but after going into this Dunkin' today, I felt as though I had to!! My son and I ordered and the young staff was joking around before we entered, which is fine, BUT then it didn't stop!! In fact, their goofing off intensified even more! There was one young man amid the chaos who was trying to do his job and take our order. The remaining staff became so loud that he had to ask them to quiet down so he could hear our order. At one point one of the girl workers, grabbed a munchkin and kicked it as she was saying "let's see if we can hacky sack with a donut". This was going on as I had just finished paying. I then saw them opening sugar packs and throwing the sugar on each other. As another young man was starting to make his way to prepare our food, I looked at my son and said I'm asking for my money back! There was NO WAY we were eating ANY food from there! The original young man who took our order gave me my money back in cash even though I paid with my debit card. To that young man trying to do his job thank you!! To the rest, they should NOT be working anywhere in the FOOD SERVICE industry.... Disgusting!!!
Donna Molloy
I needed a nice cool place to get a drink and bite to eat. The guys who work there are very nice with good senses of humor.
Denise Jarmon
Very friendly staff. I enjoy going to this location! Televisions were broken today. Missed the news broadcast with my coffee ☕️ ?
Its dunkin...very
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
These two girls were in there today with such a positive, cheerful attitude working together taking care of every customer. We need more people like them.
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin in town, how are there 5 employees sitting there on their phones and I still had to wait 8 mins for an iced coffee and a donut? Avoid this location at all costs.
Service: 1
The staff were great and patient with my nieces who wanted them to make a coffee they found on tik tok.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
I rarely give reviews but I feel the need. I’ve been coming to this Dunkin for almost a year now before my Night Shift and the past few months the 2 girls who (usually) help me are so friendly and sweet. They’re always offering a smile and one ALWAYS welcomes me and tells me to have a nice day. I know it’s a small gesture but it really does help me get through my shift seeing those beautiful girls.
Atmosphere: 5
Food: 5
Service: 5
Ordered on line. When I walked in you have 3 people standing around and 1 person making food. Had to wait over 10 min. If you have no customers all hand should be helping. When I received my food the bacon was over cooked Please do better
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Wake
I ordered a bagel with bacon and a chocolate frosted donut which cost $6.58. The bagel only had 3 little pieces of bacon that were maybe 1 1/2” long. If I had known I was going to pay that much for a lousy sandwich, I would have gone to Wawa where you can get the same thing for like $3.00 with more bacon. I won’t go back to Dunkin’ Donuts for sandwiches. Totally overpriced and not worth it.
Atmosphere: 3
Food: 1
Service: 3
Take my kids here for breakfast once a week. Service is great. Staff truly pays attention and remembered my order before I said anything???
Atmosphere: 5
Food: 5
Service: 5
Ordered online. Store was disorganized and chaotic. My order was left behind the counter and not put in the pickup area.
Atmosphere: 2
Food: 4
Service: 3
This place needs a total overhaul. The last three times I’ve been in it’s been total chaos. The majority of the staff is always goofing off. There are a select few that do their jobs. There is a certain young man who is always loud and obnoxious. Always checking his phone even WHILE making sandwiches. Today I heard someone tell him to settle down and do his job multiple times. The wait times for orders are always 10+ minutes. Today I had a gentleman who was behind me, take my sandwiches because he was tired of waiting for his. I told the staff that part of my order was stolen and one girl had a smirk on her face like she thought it was funny. Though she made me the sandwiches I needed again the overall response was just disappointing.Save yourself the headache and drive to the opposite site of Middletown to the other Dunkin’ Donuts. I know I will from now on.
Restaurantji Recommends
Some employees are very amazing and some are very unpleasant. The lattes are always just milk & when you ask for it to be fixed they get mad
I don't write reviews, but after going into this Dunkin' today, I felt as though I had to!! My son and I ordered and the young staff was joking around before we entered, which is fine, BUT then it didn't stop!! In fact, their goofing off intensified even more! There was one young man amid the chaos who was trying to do his job and take our order. The remaining staff became so loud that he had to ask them to quiet down so he could hear our order. At one point one of the girl workers, grabbed a munchkin and kicked it as she was saying "let's see if we can hacky sack with a donut". This was going on as I had just finished paying. I then saw them opening sugar packs and throwing the sugar on each other. As another young man was starting to make his way to prepare our food, I looked at my son and said I'm asking for my money back! There was NO WAY we were eating ANY food from there! The original young man who took our order gave me my money back in cash even though I paid with my debit card. To that young man trying to do his job thank you!! To the rest, they should NOT be working anywhere in the FOOD SERVICE industry.... Disgusting!!!
I needed a nice cool place to get a drink and bite to eat. The guys who work there are very nice with good senses of humor.
Very friendly staff. I enjoy going to this location! Televisions were broken today. Missed the news broadcast with my coffee ☕️ ?
“can I have a plain bagel with cream cheese”