582 Middletown Warwick Rd, Middletown
Food was hot but the wait was over 55mins from the time I entered the Drive thru to getting my food.This has to be due to short staffing.
Slow service and it has been this way for YEARS. There seems to be no improvement or concern at the very least to whoever is in charge of this location. Only stayed in line because I didn’t want to waste more time driving elsewhere.
Something seems to be wrong with the staffing at the Middletown location. Have tried to visit half dozen times and either they're not open when they say they are or it takes over a half hour in the drive-thru recommend driving further to avoid the Middletown Delaware location.
As someone who spent many years working in food service and has experienced many short-staffed shifts, I have never seen something like this in my years of visiting fast food. I have come to this location three days in a row now, and haven’t received service once. I will not return again. The first day, I sat in the drive through with my children, no one ever responded on the screen. (I wasn’t the only one waiting.) Day two there were signs posted about something with their systems and I couldn’t go through drive through or walk inside. Today I stopped by around 10:40 and they said to return during normal hours. Not sure what those are as I have gone to other Taco Bell’s that have been open much earlier then this time. I am sure there are massive staffing issues here, regardless, this is extremely poor and with many company’s offering more an hour to their employees, consider this, as you may hold onto more staff. These jobs have a high demand.
Labrynth to get into. Slow. Trifold towels for napkins. Water down drinks. Didn't apply but not great hours. Haphazard constricted food (even for taco bell).Skip this one.
Don’t work here former manager witnessed all the problems I highly recommend this place to be condemned they steal money from payroll from workers bad work in environment rgm management screams and curses at employeesAs well radical slurs and race I worked here 7 months and the place is a mess they can’t keep employees because how they treat the employees it’s wrong ? I tried my best to work there and be the better man but unfortunately the rgm doesn’t care and just lets things keep happening they also have a ant infestation that’s outta control and yes there are ants in the food
We waited in the drive-thru for almost 55 minutes for an order of two burritos, 1 nacho, 1 nacho fries, and two tacos with 3 drinks. It took 40 minutes just to serve the three cars ahead of us and nearly 15 minutes for us to receive our order. When we received our order, we did not receive all of our items. The staff was slow and unresponsive; the cashier even went as far as to call a drive-thru customer who honked their horn “rude” when serving us. Honking your horn is certainly not the best response, but when waiting in line for almost an hour for a single order, I can completely understand the customer’s anger.
Great food for the money but long wait in drive thru line.
The service that Kendall provided was exceptional and the food was prepared exactly as I ordered it!!!
This Taco Bell consistently has screwed up my order every single time in the last few months. I'm not sure if they are short staffed or just have workers that don't care. If you go any time after 6pm they have told people they ran out of all food. Today they got my entire order wrong, half my items missing and included an ingredient in both items that did arrive that I am allergic to and specifically ordered items that did not contain them. Whether it has been through door dash or the store itself, this store never ceases to disappoint.
I went in Middletown taco bell today on a doordash and was pleasantly surprised. Don the General Manager has really cleaned the place up. It was clean organized and quick! Keep it up Middletown!
I received everything I ordered. The food was delicious and the service was fast (hence: fast-food). Extra kudos to Courtney, the employee at the drive through. She was amazing! Even though it was mad crazy busy she didn't show how overwhelmed she was, if at all.
Every time I go there. I have to wait in line forever. There 3 cars in front me today. Lined nevered moved for 15 mins. They definitely need new employees or more people working.Also last week I went during there dinning room hours. Placed my order and 1 employee said we are closed. Like 3pm. The doors where open.Highly recommend not to go to that one.
I love some Taco Bell, but sitting in the drive through for forty five minutes? And I've done this multiple times. Why do I keep going back?
I placed an online order and sat in their line for 40 minutes only to be told the order was shut off and that I didn't actually pay for it. Turns out I did pay for it and I lost $25 and when I got to the window they told me they would not take the order because mobile web ordering was shut down and then would not let me order food even in person because it would hold up the line. I guess my 40 minutes of being held up didn't seem to matter very much. That was the worst fast-food experience I've ever had in my life.
582 Middletown Warwick Rd, Middletown, DE 19709