It’s 11PM on a Saturday night and the parking lot is pitch black, including the drive through and menu board. I thought they were closed, but learned they were open when greated with an attitude upon ordering. The lights are off because they don’t want to work! Meanwhile, MCDONALD’S is jumping because it appears to be the only fast food joint open. Last but not least, two employees were outside chilling on the clock. I have pictures I’ll be forwarding to management and corporate of the parking lot. Not only is it hard to see, but this is a safety issue!
Atmosphere: 1
Food: 3
Service: 1
Diona Gist
I hate to be this person but this is the third time. I’ve never ever once complained or made a review before. I want to give chances because not every order has been messed up. But this is the third time! I’ve worked in fast food myself before but this is just insane. I wish I kept the photo from Uber eats! But last night I had an order! It was disastrous. I don’t eat out much and I have restrictions. I prefer to cook but sometimes I just want a black bean Crunchwrap.I called last week they said they had black beans. I ordered the black bean crunch wrap under the assumption that they still had them. That order was perfect take in mind I hadn’t eaten there in a month just about because no taco bells had black beans. Due to my Syncopy issues I am not driving. I don’t ever really eat out.They’ve messed up my order the last 3 times I’ve ordered from them. But this order last night took the cake it was worse than the second time. The second time had refried beans/tomatoes but it was still a Crunchwrap. I didn’t eat it because of the tomatoes. Last night I ordered a black bean Crunchwrap with extra lettuce and no tomatoes. I asked for some sauces! The driver she was fabulous tipped her about $10 for the first crazy rain. I get one item take in mind! I didn’t mess up my order at all. I look in the bag there wasn’t a single napkin or sauce which I was like I’ll live. Don’t mind the 12 packets of sauce I choose that because they often if not never deliver on the sauces so I wanted back up.But I take one bite out of this order.I had a mouthful of tomatoes which I cannot eat at all and that’s why I was upset. No lettuce at all! Barely any sour cream. Heavily loaded with nacho cheese. Last but least no black beans but refried beans. They couldn’t communicate that to me! That they were out? Door dash/Uber eats and other merchants reach out from the restaurant I’m ordering from to let me know that they’re out of what I wanted to order. I’d be so much happier with that answer. It was also so poorly made and I couldn’t eat it because of my restrictions. This order really felt like a FU.It was mush! It was absolutely disgusting.It was everything I didn’t want in an order. This order was not accidentally screwed up at all. It was made by someone who clearly is careless and doesn’t care about anything that doesn’t affect them. I get fast food can be a stressful job. I used to work at Popeyes from cashier to everything else. It was hell! But this was just careless. I get that my order doesn’t affect you but I cannot process tomatoes and it makes me very sick.From now on if I do get an order which I do really enjoy I’m gonna call. And repeat my delivery orders. Cause I can’t keep wasting my money because of someone’s careless mistakes. I don’t mind paying the tip but I’m paying for something I cannot eat at all.
Food: 1
Service: 1
Paul Collier
The best Taco Bell that I have had in decades. Tastes like authentic Mexican food. Friendly staff makes dining enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Kelinton Tejada
Some times drive through can take a bit but not too bad.
Atmosphere: 4
Food: 4
Service: 4
Derek
I can't believe the ashtray lady still works there after the previous reviews. So, I order in the drive through and I pull up to the window and she hands me my sprite and I hand her my card to pay. I get a whiff and then after holding my card for 2-4 seconds she hands it back. It wreaks like a cigarette/dirty ashtray sane as her. So I don't even bother with the food. I don't eat food served from an ashtray. So I drove off without it! That's how bad she wreaks of a dirty ashtray that hasn't been cleaned in a month. You can have that $10! I threw my drink in the lawn without ever taking even opening the ashtray smelling straw she handed me. My 17 year old son smelled my card and said "UGH!" Never again.
Atmosphere: 1
Food: 1
Service: 1
Shannon Budinger
We ordered on the Taco Bell App for pickup, and, surprisingly, our food was ready within 5 mins of ordering. Very fast service, and the food was good and hot. The Nachos, at first, looked a bit bare, with the meat, cheese, & sour cream (hold the guac!) seemingly not enough to cover all the nachos, but interestingly enough, I just chopped it all up with my fork, & it spread throughout quite nicely. It was actually very good. No complaints... except that they need to bring the fries back!
Garbage. They force you to get ranch/sour cream on everything even if you don’t want it. They MESS up my order every time without fail, this place is vile and disgusting I found a piece of hair in my chips. Just replace this place with Krispy Kreme or something better. DO NOT GO
Atmosphere: 1
Food: 1
Service: 1
Deb Schmidt
The hard shell taco's are good & I got a chicken quesadilla for my husband & he said it was tasty & the place was so clean and the lady taking my order was so friendly & helpful.
I have never placed a order that they got correct. They ALWAYS get the order wrong. But they're the only Taco Bell in the city so I guess they don't care. It's a little better if you go in vs
I bought a group package on 1/14/24 from Middletown de area taco bell. Added steak potato and rice to burritos. Cost 34.59. And did not get. Was meat and cheese. See pictures. Try to call. The picked up and left on counter. Never spoke on phone. Kept saying hello and several times yelling hello on phone. Then phone went dead. Try to call back and say busy after. I want Taco Bell to refund. Or call backParking: N/a
Awful, they forget stuff every time I go there. Not polite or helpful either.
Atmosphere: 1
Food: 3
Service: 1
Alok Nanda
Food's just about okay, as expected from a TBell.But our order missed one item that was billed but wasn't given. Our bad is that we trusted them to deliver the order in the entirety and didn't check the bag.
Food: 4
Service: 1
Austin Blevins
Whoever owns this place should be ashamed of themself. They never have food and they’re always closed early.
Atmosphere: 1
Food: 1
Service: 1
S Davis
Really? They left half of the order out and now I have three crying kids and no time to go back ? Do better…no one has the time nor the money to waste these times.
Atmosphere: 1
Food: 1
Service: 1
megan bowen
Hours say open until 12am. Showed up at 11:15pm and all the lights were out.
It’s 11PM on a Saturday night and the parking lot is pitch black, including the drive through and menu board. I thought they were closed, but learned they were open when greated with an attitude upon ordering. The lights are off because they don’t want to work! Meanwhile, MCDONALD’S is jumping because it appears to be the only fast food joint open. Last but not least, two employees were outside chilling on the clock. I have pictures I’ll be forwarding to management and corporate of the parking lot. Not only is it hard to see, but this is a safety issue!
Atmosphere: 1
Food: 3
Service: 1
I hate to be this person but this is the third time. I’ve never ever once complained or made a review before. I want to give chances because not every order has been messed up. But this is the third time! I’ve worked in fast food myself before but this is just insane. I wish I kept the photo from Uber eats! But last night I had an order! It was disastrous. I don’t eat out much and I have restrictions. I prefer to cook but sometimes I just want a black bean Crunchwrap.I called last week they said they had black beans. I ordered the black bean crunch wrap under the assumption that they still had them. That order was perfect take in mind I hadn’t eaten there in a month just about because no taco bells had black beans. Due to my Syncopy issues I am not driving. I don’t ever really eat out.They’ve messed up my order the last 3 times I’ve ordered from them. But this order last night took the cake it was worse than the second time. The second time had refried beans/tomatoes but it was still a Crunchwrap. I didn’t eat it because of the tomatoes. Last night I ordered a black bean Crunchwrap with extra lettuce and no tomatoes. I asked for some sauces! The driver she was fabulous tipped her about $10 for the first crazy rain. I get one item take in mind! I didn’t mess up my order at all. I look in the bag there wasn’t a single napkin or sauce which I was like I’ll live. Don’t mind the 12 packets of sauce I choose that because they often if not never deliver on the sauces so I wanted back up.But I take one bite out of this order.I had a mouthful of tomatoes which I cannot eat at all and that’s why I was upset. No lettuce at all! Barely any sour cream. Heavily loaded with nacho cheese. Last but least no black beans but refried beans. They couldn’t communicate that to me! That they were out? Door dash/Uber eats and other merchants reach out from the restaurant I’m ordering from to let me know that they’re out of what I wanted to order. I’d be so much happier with that answer. It was also so poorly made and I couldn’t eat it because of my restrictions. This order really felt like a FU.It was mush! It was absolutely disgusting.It was everything I didn’t want in an order. This order was not accidentally screwed up at all. It was made by someone who clearly is careless and doesn’t care about anything that doesn’t affect them. I get fast food can be a stressful job. I used to work at Popeyes from cashier to everything else. It was hell! But this was just careless. I get that my order doesn’t affect you but I cannot process tomatoes and it makes me very sick.From now on if I do get an order which I do really enjoy I’m gonna call. And repeat my delivery orders. Cause I can’t keep wasting my money because of someone’s careless mistakes. I don’t mind paying the tip but I’m paying for something I cannot eat at all.
Food: 1
Service: 1
The best Taco Bell that I have had in decades. Tastes like authentic Mexican food. Friendly staff makes dining enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Some times drive through can take a bit but not too bad.
Atmosphere: 4
Food: 4
Service: 4
I can't believe the ashtray lady still works there after the previous reviews. So, I order in the drive through and I pull up to the window and she hands me my sprite and I hand her my card to pay. I get a whiff and then after holding my card for 2-4 seconds she hands it back. It wreaks like a cigarette/dirty ashtray sane as her. So I don't even bother with the food. I don't eat food served from an ashtray. So I drove off without it! That's how bad she wreaks of a dirty ashtray that hasn't been cleaned in a month. You can have that $10! I threw my drink in the lawn without ever taking even opening the ashtray smelling straw she handed me. My 17 year old son smelled my card and said "UGH!" Never again.
Atmosphere: 1
Food: 1
Service: 1
We ordered on the Taco Bell App for pickup, and, surprisingly, our food was ready within 5 mins of ordering. Very fast service, and the food was good and hot. The Nachos, at first, looked a bit bare, with the meat, cheese, & sour cream (hold the guac!) seemingly not enough to cover all the nachos, but interestingly enough, I just chopped it all up with my fork, & it spread throughout quite nicely. It was actually very good. No complaints... except that they need to bring the fries back!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ground Beef Burrito, Nachos, Cheesy Gordita Crunch, Soft Taco, Crunchwrap Supreme, Chicken Quesadilla
Garbage. They force you to get ranch/sour cream on everything even if you don’t want it. They MESS up my order every time without fail, this place is vile and disgusting I found a piece of hair in my chips. Just replace this place with Krispy Kreme or something better. DO NOT GO
Atmosphere: 1
Food: 1
Service: 1
The hard shell taco's are good & I got a chicken quesadilla for my husband & he said it was tasty & the place was so clean and the lady taking my order was so friendly & helpful.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadilla, Taco Trio, Chicken Quesadilla
I have never placed a order that they got correct. They ALWAYS get the order wrong. But they're the only Taco Bell in the city so I guess they don't care. It's a little better if you go in vs
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Nachos, Taco Trio, Cheesy Gordita Crunch, Soft Taco
I bought a group package on 1/14/24 from Middletown de area taco bell. Added steak potato and rice to burritos. Cost 34.59. And did not get. Was meat and cheese. See pictures. Try to call. The picked up and left on counter. Never spoke on phone. Kept saying hello and several times yelling hello on phone. Then phone went dead. Try to call back and say busy after. I want Taco Bell to refund. Or call backParking: N/a
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awful, they forget stuff every time I go there. Not polite or helpful either.
Atmosphere: 1
Food: 3
Service: 1
Food's just about okay, as expected from a TBell.But our order missed one item that was billed but wasn't given. Our bad is that we trusted them to deliver the order in the entirety and didn't check the bag.
Food: 4
Service: 1
Whoever owns this place should be ashamed of themself. They never have food and they’re always closed early.
Atmosphere: 1
Food: 1
Service: 1
Really? They left half of the order out and now I have three crying kids and no time to go back ? Do better…no one has the time nor the money to waste these times.
Atmosphere: 1
Food: 1
Service: 1
Hours say open until 12am. Showed up at 11:15pm and all the lights were out.
Atmosphere: 1
Food: 1
Service: 1