Subway

1897 N Highland Ave, Clearwater
(727) 239-7783

Recent Reviews

Jonathan Fotis

The employee was very friendly and quick, also made very delicious sandwiches!

Atmosphere: 4

Food: 5

Service: 5

Jamaya Newson

Horrible customer service. I placed an order for delivery while I was at work and never received it. I went to the store after my shift to ask about either getting my order or my money back and they said there was nothing they could do. This location and its staff are horrible and don’t care about their customers or have an efficient way for people to contact them (states they have no store phone). I will never be ordering from them again

jennifer gibson

The girls working there have no idea what they are doing and the one girl gave max attitude ??‍♀️

Atmosphere: 3

Food: 1

Service: 1

Crystal Jimenez

Just a local here that likes to give second chances evidently. Every time I go to this subway, they have new people working there and each time it seems like they are younger and more red eyed than the last. I was greeted with you ordering or picking up??!! Because I didn’t understand what she said at first I And had to ask her to repeat herself I was given an attitude. It is 6 PM on a Sunday evening and I had no ingredients available that I wanted. I’ve settled for the bare minimum because I just didn’t want to have to cook tonight after work. By far the worst service yet!!! My suggestion is get somebody in here who actually wants to work or sell the business to someone who will be happy to turn profit for your location.

Atmosphere: 1

Food: 1

Service: 1

B G

Sandwich inedible because of very stale white bread. It was like cardboard. Waste of money. I was warned about this location. Won't be back.

Atmosphere: 5

Food: 2

Service: 4

H D Williams

This is the best Subway location in the city. I wish I had gotten the two ladies names that were working together tonight because they were nice & friendly and those sandwiches were very fresh & delicious. Great job ladies!!1/24/23 @6:52:01Order# 10490D0D-FE

Atmosphere: 1

Food: 1

Service: 1

Bella Nieto

I was at this place today told the guy what sub I wanted, he didn't even ask what cheese I wanted so I took it upon myself to tell him, he looked at me mumbled and put the wrong cheese, I was like ok cheese is cheese LOL. Went to the cashier who was in a rude, and bad mood. Very disappointed today. They both seem new because I often go in and order.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: All-American Club

Ana “AnaDepp” Simi

They make very good sandwiches.

Atmosphere: 3

Food: 5

Service: 5

Beached Bum

First of all NO THANK YOU for making your customers type up all the info that your phone operators used to do!!! MORE WORK is EXACTLY WHAT I DON'T WANT WHEN I'M REPORTING A BAD EXPERIENCE AT A RESTAURANT!!!I walked into your store to get a sandwich to take home after work. Your employee was fiddling around with something behind the counter and after about a minute of me waiting she finally looked at me AND DIDN'T SAY A WORD (black girl, about 20 years old with faint magenta streaks in her hair, no name tag). She just stood there staring at me! After about 30 seconds (really, COUNT UP TO 30 SECONDS AND REALIZE HOW INAPPROPRIATE AND UNCONFORTABLE THIS WAS FOR YOUR CUSTOMER!) I said (very ironically) "Hello!, Welcome to Subway, how may I help you?!" She just looked at me and managed about 1/3 of a smirk.I ordered your COLD CUT COMBO and she said "Hold on" and walked away into the kitchen. After about a minute she came back and said "Yeh, we got it"...well, OK!!!She started making my sandwich and I always ask for EXTRA LETTUCE. She said "We don't have lettuce tonight."You're kidding me. Subway is the biggest sandwich shop in the world AND YOU CAN'T KEEP LETTUCE IN THE STORE FOR YOUR CUSTOMERS!!!So I asked for green pepper, onions and pickles. SHE PRETTY MUCH JUST PLOPPED EVERYTHING DOWN IN THE CENTER OF THE SANDWICH NOT BOTHERING TO SPREAD THE FIXINGS OUT FOR THE CUSTOMERS BENEFIT.I came very close to just saying FORGET IT! and walking out the door without what will clearly be a DISSAPOINTING SANDWICH after she did this.1-So, BAD ATTITUDE, UNFRIENDLY EMPLOYEE!2-No LETTUCE FOR CUSTOMER SANDWICHES (like the most basic ingredient of all!)3-Employee couldn't be bothered to build the sandwich properly (just plopping everything down in the center!)I have been seeing videos and postings saying that Subway is losing business and closing stores- going DOWNHILL!After my visit to your Clearwater, FL location tonight, I DON'T DOUBT IT!!!P.S. Since you forced me, the customer, to do all the work of typing this up, I will be copy-and-pasting this complaint to Yelp, Google reviews, Facebook, and anywhere else I can think of.

Atmosphere: 2

Food: 2

Service: 1

Deb G

I was at this location December 4 about 1:15 pm. The guy making my order was ok just seemed like he was new. The cashier was a little rude mess. When I questioned what she charged me she shrugged her shoulders and said "I don't know". No hello, thank you, nothing. Had to ask for napkins and you would have thought I tried to yank out her false eyelashes! Not going back

Atmosphere: 4

Food: 5

Service: 2

Doug Steel

This store went above and beyond the call of service. I pulled into the Disabled parking space, and I couldn't get through the number posted on the internet. I noticed a young employee who was wiping down tables. I flashed my high beams, and after getting her attention, she carefully approached my car. I explained to her that I am a Paralyzed Veteran and was recovering from 2 back surgeries and wanted to order a sub and if she could get it for me so I didn't have to lift my wheelchair out of the back seat and reassemble it, I would greatly appreciate it. She got my order and I paid her and insisted she take a tip! Thank you Subway! Please visit this location and tell them thank you again for helping someone who needed their help and kindness!Wheelchair accessibility: Two spaces located in the proper place and all within regulation!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna, Roast Beef

gab d

come here often,it used to be horrible service..now with nikki and rodrigo in the back both of them are nice and do a great job

Schmeling Santana

The lady that was servicing was very kind and

Atmosphere: 5

Food: 5

Service: 5

Italian Stallion

One person in front of me still waited 15 minutes. Guy put the wrong meats on my sub. Girl put toppings in the middle and didn't spread them out. Teens who didn't care with no adult in sight.

Atmosphere: 1

Food: 3

Service: 1

freddy Ruiz

Very nice and friendly food was great I would go again have every thing you want in a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Marinara

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