Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
3841 SW Archer Rd Unit A, Gainesville
(352) 371-9396
Take-Out/Delivery Options
Customers' Favorites
Chipotle Mexican Grill Reviews
I ordered two chicken bowls my husband started throwing up and had to use the bathroom right away. I decided not to eat mine. I call to complain and just wanted my refund. I needed a receipt. I cld'nt find it but i had the day and time of the purchase. After leaving messages and was told they'll call me. They never called.
Waited 45 minutes in line only to be told they had run out of cheese, guac and chips. No compensation for the wait. Then they charged me for Queso which I did NOT order. Then the manager didn't know how to refund my order for the queso which I did not receive. I called customer service the next day and they offered me a coupon for a free soda for my 45 minute inconvenience at the store plus 30 minutes of waiting on hold before talking to someone (Christina L). A coke for...read full review
Ratings
Chipotle Mexican Grill Menu
Meals
Hours
Monday | 10:45AM - 11PM |
Tuesday | 10:45AM - 11PM |
Wednesday | 10:45AM - 11PM |
Thursday | 10:45AM - 11PM |
Friday | 10:45AM - 11PM |
Saturday | 10:45AM - 11PM |
Sunday | 10:45AM - 11PM |
The staff showed me kindness today. Some special people work there because I know they care. In the brief 2mins of ordering my food they were outstanding and helpful. Best Chipotle I have ever been to.