The person on drive thru right now is completely infuriating. She's not understanding anything we are saying. She's taking forever and even after we placed a breakfast order way before breakfast ended, she wouldn't give it to us when we arrived. She won't substitute anything even tho we have done it a million times and it gives you the option to on the app. She made us 20 minutes late to our tour reservation because of all this.
chosenoneholy1
I have been coming here for a long time, I have never been treated like I was treated today by the dirty blonde in the drive thru. I went inside to place an order, she told me to use kiosk so I tried but the kiosk screen were not working right. I had to hit the screen hard on both. So I went back to the counter and told her, then she said that she didn’t have a register in the counter to help me, and I’m standing right in front of it.MGMT: FIRST OF ALL TEACH YOUR EMPLOYEES CUSTOMER SERVICE ETIQUETTE ON HOW TO SPEAK TO CUSTOMERS. Second if you don’t have employees that can help at the counter, maybe shut your front doors. Always remember everything trickles from the head!
Atmosphere: 4
Food: 4
Service: 1
Samual Baker
Why order in advance if they won't make it tell you get there. That is a terrible system. There customer service could us allot of work. The order was suppose to be ready at 12.01. they didn't look at anyone in the lobby (3 people came in after me) for about 12 minutes. Then they started making the food. I like the food but not the people.
Atmosphere: 2
Food: 4
Service: 1
roger andrews
Slow 4 cars left,you lost $$$ We almost left.You must have untrained people ,Poor Manger.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Soft Taco
Denim Martinez
Love the food but it's not healthy for
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Quesadilla
Ryan Buckley
People here were nice but forgot one of the burritos I ordered, wait on the pick up order was also very long, seems like they need some more people in the kitchen. Food was made properly and decent tasting can't ask for more.Parking: Good lot around the place.
Atmosphere: 1
Food: 3
Service: 3
Ashley Reese
Always great food and great service!Vegetarian options: I'm not but I know they have green V's next to the optionsDietary restrictions: Corn shells for the gluten impaired like meeeeeParking: Enough spotsKid-friendliness: Looks niceWheelchair accessibility: Several right next to the door!
Customer service was great and food was hot and good.
Atmosphere: 5
Eric Elson
Customer service was great and food was hot and good.
Atmosphere: 5
Bárbara Oliveira
Staff are nice people, hard workers… but Terrible wait, I ordered online and waited for a long time! My food came with A LOT of PEPPER, unbearable! I spent more than $20 on something I didn't
Atmosphere: 1
Food: 1
Service: 1
Madeline Whitford
I admittedly came at a busy time, but that wasn't unusual, as I come about once a week on my lunch break.I placed two orders, one for a coworker and the other for me, back to back at the kiosk. I received my coworkers order and then stood for an increasingly long amount of time as new people came in and got their orders and left.I eventually asked after about 20-25 minutes if there was an issue with my order, because it told me at the kiosk it went through. The lady I asked then proceeded to tell me she didn't see my order, and went back to making food. I get it, it's busy, but to be ignored like that was so rude.Eventually another girl came over and I asked her about it, she told me there was a few orders before mine and they have to be completed in order, including doordash and Uber eats. There is NO way that the multitude of orders that came and went while I stood there was placed during the 30 seconds it took to place both of my orders, but at least she was able to confirm to me that the order was in and didn't completely ignore my concerns like the first worker.What went from my 30 minutes lunch break turned into an hour long ordeal, and my coworkers food that I was given first was soggy and poorly put together on top of that.I never have had any issue at this location, but this was unacceptable and I won't be back.
The person on drive thru right now is completely infuriating. She's not understanding anything we are saying. She's taking forever and even after we placed a breakfast order way before breakfast ended, she wouldn't give it to us when we arrived. She won't substitute anything even tho we have done it a million times and it gives you the option to on the app. She made us 20 minutes late to our tour reservation because of all this.
I have been coming here for a long time, I have never been treated like I was treated today by the dirty blonde in the drive thru. I went inside to place an order, she told me to use kiosk so I tried but the kiosk screen were not working right. I had to hit the screen hard on both. So I went back to the counter and told her, then she said that she didn’t have a register in the counter to help me, and I’m standing right in front of it.MGMT: FIRST OF ALL TEACH YOUR EMPLOYEES CUSTOMER SERVICE ETIQUETTE ON HOW TO SPEAK TO CUSTOMERS. Second if you don’t have employees that can help at the counter, maybe shut your front doors. Always remember everything trickles from the head!
Atmosphere: 4
Food: 4
Service: 1
Why order in advance if they won't make it tell you get there. That is a terrible system. There customer service could us allot of work. The order was suppose to be ready at 12.01. they didn't look at anyone in the lobby (3 people came in after me) for about 12 minutes. Then they started making the food. I like the food but not the people.
Atmosphere: 2
Food: 4
Service: 1
Slow 4 cars left,you lost $$$ We almost left.You must have untrained people ,Poor Manger.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Soft Taco
Love the food but it's not healthy for
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Quesadilla
People here were nice but forgot one of the burritos I ordered, wait on the pick up order was also very long, seems like they need some more people in the kitchen. Food was made properly and decent tasting can't ask for more.Parking: Good lot around the place.
Atmosphere: 1
Food: 3
Service: 3
Always great food and great service!Vegetarian options: I'm not but I know they have green V's next to the optionsDietary restrictions: Corn shells for the gluten impaired like meeeeeParking: Enough spotsKid-friendliness: Looks niceWheelchair accessibility: Several right next to the door!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Taco, Cinnamon Twists, Nachos, Chicken Quesadilla, Burrito Supreme, Mtn Dew Baja Blast Freeze
Food is ok
Atmosphere: 4
Food: 3
Service: 5
Taco Bell always rings my bell ?
Atmosphere: 5
Food: 5
Service: 5
Love the new carnitas tacos they fast as
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Customer service was great and food was hot and good.
Atmosphere: 5
Customer service was great and food was hot and good.
Atmosphere: 5
Staff are nice people, hard workers… but Terrible wait, I ordered online and waited for a long time! My food came with A LOT of PEPPER, unbearable! I spent more than $20 on something I didn't
Atmosphere: 1
Food: 1
Service: 1
I admittedly came at a busy time, but that wasn't unusual, as I come about once a week on my lunch break.I placed two orders, one for a coworker and the other for me, back to back at the kiosk. I received my coworkers order and then stood for an increasingly long amount of time as new people came in and got their orders and left.I eventually asked after about 20-25 minutes if there was an issue with my order, because it told me at the kiosk it went through. The lady I asked then proceeded to tell me she didn't see my order, and went back to making food. I get it, it's busy, but to be ignored like that was so rude.Eventually another girl came over and I asked her about it, she told me there was a few orders before mine and they have to be completed in order, including doordash and Uber eats. There is NO way that the multitude of orders that came and went while I stood there was placed during the 30 seconds it took to place both of my orders, but at least she was able to confirm to me that the order was in and didn't completely ignore my concerns like the first worker.What went from my 30 minutes lunch break turned into an hour long ordeal, and my coworkers food that I was given first was soggy and poorly put together on top of that.I never have had any issue at this location, but this was unacceptable and I won't be back.
Atmosphere: 1
Food: 2
Service: 1