Store appeared very dirty , the food counters were not clean and full of food. Very messy. Additionally, the cashier had a major attitude for no reason. Will not be visiting this location again.
Atmosphere: 2
Food: 3
Service: 1
Khalida Jihad
I went there to have a lunch with my daughter. Restaurant was empty, were there olnly 2 customers in the dining room. I waited at the steam table for 18 min there were 3 cashiers talking no one of them welcomed us or said anything. Manager was taking reading and watching us like we are hiding. The cook finished from preparing rice batches and came looking to the steam table and walked away with silence. Finally after full ignoring I walked to the register and asked you don’t see us been waiting there, they all included the manager said no we didn’t see you then I left and no one of them attempted to say anything to keep us. For the area manager this question. Why you have all these paid people if they pushing your business away?
Ann Jones
The was the most bland food I have ever had. Not seasoned period. I should have known when I went in for lunch and there was no line. I will stick to the Atlantic Blvd location where the food is seasoned!!
Atmosphere: 4
Food: 1
Service: 5
Fernando Bou
Dirty restaurant, none of the staff care.I mentioned the need for cleaning and was told it's not their job. They only cook and serve customers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito
Jasmine Wyatt
Place used to be good, but this time and last 4 times I've been in the rice is undercooked to where it hurts my teeth chewing it and the guacamole tastes like no seasoning has been added. Just done with wasting my money here.
Christopher Nunez
Arrived around 10pm (They close at 11pm), and they didn't have several food items. They were already attacking chairs on tables. I think they aren't used to closing later now. The chips I received didn't have any lime or SALT.. nothing. The staff definitely already had a closing time mentality. Sadly, this is the better of 3 chipotles that I frequent here in JAX.
Atmosphere: 2
Food: 3
Service: 2
Desiree Scott
If I was doing the tik tok trend for ins and out of 2024 chipotle would be OUT. Every time I come in this location they are out of everything and the portion sizes suck. I don’t know why they stay open until 11 when they are out of everything by 9:30. With very little ingredients on the menu they should stay mostly stocked up. At least the employee at this location tells you what they are out of before they start making your order which is appreciated.
Food: 2
Jay H.
Good food, not great. A little spicey and salty for my taste.
Atmosphere: 4
Food: 3
Service: 5
Donald Smith
I got to this chipotle at 9:30 with my friends after an amazing gym session ! We went inside to order only to find out that the food was be rationed like 1995 communist China. Wow, utter shock. We asked for bowls and when we were served we could see the bottom of the bowl with the amount of food they had put in. I went home and ate sleep for dinner. At least 4 other groups of people came here and left empty handed because the staff either forgot to make food, or didn’t want to entirely. The food was the worst quality we have had yet and we come here legitimately around 15 times a month. I overheard the workers talking about we sold 15 tubs of rice today. ? make more. The door says the close at 11:00 but there was nothing left at 9:30. Disheartening. Was expecting a great healthy meal from the chipotle we loved only to see it fall so far ?. Praying that these issues get fixed.
Atmosphere: 2
Food: 2
Service: 1
Patty Goa
I usually like this place. The two last orders (1 thru the app and today via Grubhub) have been a mess. Chicken is way too spicy, not enough rice… and the bowl is all messy) definitely disappointing to know a place serves great food and getting your food delivered and not enjoy it as much!
Much improved here. Service was great and portions were good.
Atmosphere: 5
Food: 5
Service: 5
David Pangborn
I use to eat here every week and it was great but the last couple of years it been going down
Atmosphere: 2
Food: 2
Service: 2
Bailey Gressett
They skimp on DML (online orders) but sometimes they're generous in person. Sometimes the chicken isn't cut completely. Sometimes it's it big, partly-sliced chunks.
Atmosphere: 4
Food: 5
Service: 4
Jonathon Geiger (Realtor)
Food was great. Portions were not disappointing and it’s great to eat fast food that’s pretty healthy! I got the chicken which is always good, and their asada(seasonal) was also great(a bit salty, but tasty). I miss the days when I could apply my own salsas but otherwise Chipotle is an amazing option. They warned me the hot salsa was hot, I did not head the warning, still delicious! Dietary restrictions: I’m gluten intolerant, easy enough to get a bowl and it’s gf! Skip the cheese and sour cream and it’s df!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito, Steak
erinjax
Good food usually. Just have to ask for extra rice cause they take 1 serving spoonful & spread it around to try to look like more....it doesn't. Also need to make sure the lettuce is good & not turning.They should stick to the portion sizes on rice & meat they served when they 1st opened if they want to keep customers happy.For now they are still doing decent.
Store appeared very dirty , the food counters were not clean and full of food. Very messy. Additionally, the cashier had a major attitude for no reason. Will not be visiting this location again.
Atmosphere: 2
Food: 3
Service: 1
I went there to have a lunch with my daughter. Restaurant was empty, were there olnly 2 customers in the dining room. I waited at the steam table for 18 min there were 3 cashiers talking no one of them welcomed us or said anything. Manager was taking reading and watching us like we are hiding. The cook finished from preparing rice batches and came looking to the steam table and walked away with silence. Finally after full ignoring I walked to the register and asked you don’t see us been waiting there, they all included the manager said no we didn’t see you then I left and no one of them attempted to say anything to keep us. For the area manager this question. Why you have all these paid people if they pushing your business away?
The was the most bland food I have ever had. Not seasoned period. I should have known when I went in for lunch and there was no line. I will stick to the Atlantic Blvd location where the food is seasoned!!
Atmosphere: 4
Food: 1
Service: 5
Dirty restaurant, none of the staff care.I mentioned the need for cleaning and was told it's not their job. They only cook and serve customers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito
Place used to be good, but this time and last 4 times I've been in the rice is undercooked to where it hurts my teeth chewing it and the guacamole tastes like no seasoning has been added. Just done with wasting my money here.
Arrived around 10pm (They close at 11pm), and they didn't have several food items. They were already attacking chairs on tables. I think they aren't used to closing later now. The chips I received didn't have any lime or SALT.. nothing. The staff definitely already had a closing time mentality. Sadly, this is the better of 3 chipotles that I frequent here in JAX.
Atmosphere: 2
Food: 3
Service: 2
If I was doing the tik tok trend for ins and out of 2024 chipotle would be OUT. Every time I come in this location they are out of everything and the portion sizes suck. I don’t know why they stay open until 11 when they are out of everything by 9:30. With very little ingredients on the menu they should stay mostly stocked up. At least the employee at this location tells you what they are out of before they start making your order which is appreciated.
Food: 2
Good food, not great. A little spicey and salty for my taste.
Atmosphere: 4
Food: 3
Service: 5
I got to this chipotle at 9:30 with my friends after an amazing gym session ! We went inside to order only to find out that the food was be rationed like 1995 communist China. Wow, utter shock. We asked for bowls and when we were served we could see the bottom of the bowl with the amount of food they had put in. I went home and ate sleep for dinner. At least 4 other groups of people came here and left empty handed because the staff either forgot to make food, or didn’t want to entirely. The food was the worst quality we have had yet and we come here legitimately around 15 times a month. I overheard the workers talking about we sold 15 tubs of rice today. ? make more. The door says the close at 11:00 but there was nothing left at 9:30. Disheartening. Was expecting a great healthy meal from the chipotle we loved only to see it fall so far ?. Praying that these issues get fixed.
Atmosphere: 2
Food: 2
Service: 1
I usually like this place. The two last orders (1 thru the app and today via Grubhub) have been a mess. Chicken is way too spicy, not enough rice… and the bowl is all messy) definitely disappointing to know a place serves great food and getting your food delivered and not enjoy it as much!
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Much improved here. Service was great and portions were good.
Atmosphere: 5
Food: 5
Service: 5
I use to eat here every week and it was great but the last couple of years it been going down
Atmosphere: 2
Food: 2
Service: 2
They skimp on DML (online orders) but sometimes they're generous in person. Sometimes the chicken isn't cut completely. Sometimes it's it big, partly-sliced chunks.
Atmosphere: 4
Food: 5
Service: 4
Food was great. Portions were not disappointing and it’s great to eat fast food that’s pretty healthy! I got the chicken which is always good, and their asada(seasonal) was also great(a bit salty, but tasty). I miss the days when I could apply my own salsas but otherwise Chipotle is an amazing option. They warned me the hot salsa was hot, I did not head the warning, still delicious! Dietary restrictions: I’m gluten intolerant, easy enough to get a bowl and it’s gf! Skip the cheese and sour cream and it’s df!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito, Steak
Good food usually. Just have to ask for extra rice cause they take 1 serving spoonful & spread it around to try to look like more....it doesn't. Also need to make sure the lettuce is good & not turning.They should stick to the portion sizes on rice & meat they served when they 1st opened if they want to keep customers happy.For now they are still doing decent.