“I accidentally placed an order for the wrong location this morning and let me tell you, Sydney really did me a solid. I was late for work. They were very busy. This is what customer service should be. She took care of me and so did one other girl, I did not catch her name but they both deserve a raise for having better customer service than half of Jacksonville put together. Im going to try and come back to tip them because I was not able to do so this morning. Thank you again!“
“Nice tô have a starbucks inside target. The only "complaint" is regarding waiting time. It took a little longer than I would say that is acceptable, but other than that it is great.Parking: Target's parking lot is a little busy, but there are plenty of parking spacesWheelchair accessibility: Inside a Target, wide doors and no steps.“
“I would literally live in this place if I could. I moved from Mandarin to the west side of Jacksonville but continue to exclusively shop at this Target. I happily make the 30+ minute drive across the bridge to do any of my shopping. Any trip to Target wouldn't be complete without stopping by Starbucks. I've seen an incredible turnaround in the best way since Chandler took over as manager. The cafe area is spotless and they've never gotten a drink wrong. All of the employees seem so happy and the service is incredible. I actually go out of my way when I'm in the area to go to that Starbucks instead of the stand alone across the street. T, Dom, Kevin, Chandler, Heather and everyone else are all amazing assets to this store. The excellent leadership really shows what a difference treating your employees with respect does. Myself and my two little girls are on a first name basis with most of the baristas. It's really rare to find people that take the time to get to know their customers. They have gone above and beyond for me more times than I can even count on all of my fingers and toes combined. It's really spectacular to see employees that actually enjoy their job and the people that they work with/for. I pass at least 4 Targets and probably 10 Starbucks stores to get to the Southside location, and it's worth it every time. 10/10, best Starbucks in the history of Starbucks.“
“This has been one of my favorite starbucks over the years, #1 the drive through line is always quick, there's a young gentleman named Cameron usually doing the drive-thru & he is just great & deserves a raise & they always make the drinks perfectly! Only complaint would be they leave a little over an inch of room on my latte many times, but that is all. Sadly I moved so will miss the service here.“
“ALWAYS A PLEASURE GOING TO STARBUCKS. I FREQUENT THIS STARBUCKS MANY TIMES A WEEK. DRINKS ARE MADE PERFECT. VERY FLAVORFUL. BAKERY PRODUCTS FRESH & DELICIOUS. BREAKFAST SANDWICHES ARE OUTSTANDING. HARD WORKING TEAM MEMBERS. THAT KEEP THIS STARBUCKS. CLEAN AND THE CUSTOMERS HAPPY.“
“I truly look forward to each experience I have at this Starbucks location! The entire team is always so friendly, personable, and quite honestly makes my entire day! Shout out to Stephanie for her AMAZING customer service! I will always drive past other locations just to see this team. They have a way of always making me feel so special.“
“For an online order and no visible line, the wait was a bit long. I got a frappe and it was one of those mediocre Starbucks visits that lead you to forget your drink in the fridge for an anticlimactic surprise two days later, not the kind of visit that makes your day.“
“I don’t come here very often but when I do I have an amazing experience because of Sam. Sam is an amazing person and Starbucks partner. She goes out of her way to make sure people have a good experience and she brings so much joy and life to this Starbucks location. She treats everyone with respect and kindness. Anytime I go to this location I look forward to seeing her. <3 <3 <3“
“Every time I am on this side of town, I come here, and I have never had a bad experience. I always order the same drink from every Starbucks, and since it doesn't have ice..most of them will charge me an extra $1.00 for no ice. No problems here, and no extra charge for no ice in my drink, always a smooth ordering process and pleasant window visits.“
“I have been going to this location for a very long time and they are very nice and drinks are very good, they rarely mess up orders and if they ever do then they will always remake it for you. The employees are super nice and will always make sure you have a great experience.“
“This is a great little barista inside of Target with friendly staff that seems to be always happy to be there and likes to engage their customers. The large selection of different lattes and frozen drinks makes this place way better than the other guys in my opinion.“
“This specific Starbucks has my heart, during the seasons they have a board with delicious custom alternatives to the normal lattes and frappes. My favorite so far being the Pumpkin King during Halloween '23 and the Strawberry Crumble I had January '24 for Valentine's day. Me and my mother pick up medication at the target, so we frequently stop here. The staff are always nice and are almost always familiar. If you're ever at this target, stop by and get a frappe and a grilled cheese!“
“If anyone needs to get changed, be sure to give them very specific layman terms instructions on getting change. They had to refund me and towards my card three different times in order to Give me change for a 20. I give them $20 bill. They give me two 10 dollar bills simple. But it actually took them six transactions and three staff members to assist this simplistic task. Order was correct. Cake pops for chocolatey but instructions was a little fuzzy.“
“Starbucks is not my favorite place to go...but this one in particular left me speechless...the most wonderful Starbucks crew I've encountered. They are happy and make you feel it, very polite, respectful. This one has a heart. Thank you, Starbucks San Marco Guys and Gals!“
“Cleanest Starbucks I have ever been to. I have lived in most military bases in California but this branch is a top-notch. Staff is always friendly when I come and my orders always go out on time. Although on my first visit, they accidentally gave me the wrong drink on drive-thru but the manager, Nikki, was super nice and professional when I called the store. She immediately made sure that I get the remake of my drink right away. This branch definitely set up the standards for me and this is why I won't be coming to any other Starbucks. I'll give 100 stars if I could!“
“The guy working here tonight at this target starbucks was very nice and made my no foam caramel macchiato to perfection. Perfect amount of extra caramel drizzle too. Thank you!!If you only knew how often my simple drink is not made correctly (speaking of several locations, I travel for work). Especially in the foam department there are just too many lazy people that won't even pick up a spoon to hold back the foam, nor scoop off the 3 inches they dumped in the cup.I truly hope you get recognition, you definitely made my night I truly don't get a perfect drink too often. Thanks again, keep up the good work. I hope others follow your example!!“
“The barista working Valentine’s Day night 2023 at Target Starbucks on Roosevelt was so great. He welcomed us so warmly and made our drinks quickly. The drinks were perfect, very tasty. He had such a nice and bubbly personality, it really made our day. Hope he had a great rest of his shift! We will definitely look forward to grabbing a latte next time we shop here“
“Pretty good. Except of course for the very awkward parking and drive thru. And the tipping option sucks. Why can't I tip after I order like I used to? It doesn't make sense to try to make someone tip before they even receive their food. Back in 2016 or so, Starbucks app used to send a message about tipping after I received my food and I would tip accordingly. I wish they'd bring that feature back. It's just really weird for Starbucks to have me tip before I pay and before I get my drink. I feel like I'm rewarding them for taking my orders in the drive thru before I receive my order, and before I know how long of a wait it's going to be. Or if my food is hot and fresh or anything.And anyway, I really don't like to have to do the tip in front of the employee, it makes me feel forced and uncomfortable. And I'm a pretty good tipper. But I like to do it secretly.“
“I had to put one star on food and atmosphere, because we went through drive thru,so you really can't rate on this honestly, but service was quick and the girl was sweet and friendly and asked all the questions that were necessary. My hot creme Brule was great!Dietary restrictions: They have soy milk, almond milking many other substitutes for people who are vegan, gluten free, or allergies to regular milk or lactose. They always work hard to make everyone be able to enjoy their starbucks drinks and muffins.Parking: There was parking for Starbucks, as well there was space for their drive thru too.Kid-friendliness: Starbucks is always kid friendly“
“Every time i walk into this Starbucks i feel welcomed. They make my order correctly every time and they have the best staff of any Starbucks in the Towncenter. Definitely a 10/10. Glad ro finally have found a Starbucks that not only cares about thier customers but thier staff as well.“
“Sad they are under, upgrades at the time I believe it will be finished mid February if what I saw was correct. I don't fault them for the food I don't go there for that it's nice to get a snack though. Coffee is good team is friend more them I want to pay but that's a different story all in great coffee spot.“
“Early Morning’s are the best place to sit here and They have awesome white chocolate Moca and the Regular coffee with 3 sugar 3 cream big size is awesome with the nice sunrise view …. You can literally enjoy sunrise straight in to the cafe ☕️ and it’s Just amazing …. Gives me positive energy with those beautiful sunrise and the coffee regular coffee is just 3$ only with all taxes and. Moca small 5.32 $“
“Stopped in here to get coffee for my wife. There was a line and because it's a hospital location they get a weird rush. The cashier was kind and took my order no without an issue. Everything came to order correctly.I wish I got a hot sandwich cause you could smell all the cheesy goodness being cooked on their mini ovens. If you use the Starbucks app, you will fit in fine at this location because a lot of orders were mobile orders.“
Coffee Shops •
“This drive through was PACKED OUT rush hour, So i went inside and I was standing at the counter for maybe 30-45 seconds and 3 different people said they would be right with me & thank you for waiting. So kind , attentive and caring. Seen a lot of bad reviews so i had to counter it with the experience that i had here! Thanks !“
“Overall, the two Starbucks that I visit do a really good at being friendly, clean and in getting the orders right. The Starbucks on Hodges recently started to not have the stir sticks out available for the customer to grab one. It's the only store that does that. For me, I'm in a hurry to get in and out quickly, yet I have to stand there and wait for one of if the busy employees to be available to get one for me. Weird might I say. Convenience is important to the customer.“
“Great service!!! Warren have such a warm and bright attitude. We were a little confused about ordering and getting the stars points and he was very helpful and patient. He even explain the sizes in such a humorous and nice way.Keep the good job??????“
“This is my first time at this location & it is so beautiful. Tons of outside sitting and inside. The staff were very nice and understanding with my kids who took forever to order. Great location near a hotel ? so expect it to be a little busy. Overall, I highly “
“I absolutely LOVE this Starbucks location! The manager is the best! The staff are always friendly and greet me every time I walk in. My order is perfect almost every time. And if it isn't right, they fix it with no issues. I've been to several locations and this one takes the cake! Pun intended.“
“Five stars! I am very happy with the way they treat and serve they’re customers. Me and my friend ran into a slight issue with our drinks and they fixed it no problem! Thank you to the afternoon team (3pm) on 03/21/2022, much appreciated!“
“I could not say enough positive things about my experience at this location yesterday. The nicest server at the window, Zaharia, was so friendly and encouraged me to try the gingerbread decaf, which is my new favorite!! Starbucks is lucky to have Zaharia greeting customers at the window!!!! Thank you, The Greggs“
“Unfortunately, they were out of my favorite; however I work in the food industry and totally understand that these kinds of things happen. Shipments get missed up, the needed supplies necessary per truck is always a gamble, and maybe more people than usual wanted the drink. The cashier was nice about it, and I enjoyed seeing her being trained by another helpful employee. Reminds me of when I was learned cash!“
“This is the kindest Starbucks I've ever been to. Every barista i have met over the year always has a smile and engages into sweet conversations. I've even had several occasions where more than 2 baristas show up to the window to say hello! Bright smiles and delicious coffee?✨️ Thank you Collins SBies!“
“I’ve been a regular here for 3 years now to the point where they know me by name. This is my favorite Starbucks for very obvious reasons. But the staff here are all incredibly kind, patient, and accommodating.If you go remember to TIP YOUR BARISTAS!!“
“My favorite Starbucks to go hands down! Not only is it always the fastest drive thru but the customer service is by far the best in town! No matter who I’m greeted by they’re always polite, cheerful and patient.Dietary restrictions: Offer dairy free“
Coffee Shops • $
“It’s a coffee place at a airport and it’s short staffed so it’s obviously going to take a while to get your order that’s just common sense. Overall my coffee was good and the cashier was super friendly. I give them credit because the line was busy long with Karen’s on level 1000 and rude people that could have just gone somewhere else. Just saying if you had that many complaints holding up a line or have to cuss out the workers making the line longer for everyone else you could easily just not get anything.“
“This Nautica Dr is our go to stop coming and going to Florida. Food, service, and people were always great but last week I left a light sweater and realized it 200 miles up the road. Called the store and employee Barry found it and took my address and personallyarranged to mail it to my home. His caring and going that extra mile was impressive.“
“Met there for a meeting, as many do, and their hospitality is great. I didn't partake of any of the food offerings but did enjoy one of their creative drink offerings. A bit noisy for a meeting, however, with people moving wooden chairs around to suit their particular needs.“