Wanted to try it out now that burgerfi was partnered w Anthony’s. It was 3pm our “server” put us at a table that wobbled so much drinks spilled. When she brought over my bf beer she took the cup and spilled some in the trash can before bringing it to the table.I ordered a lettuce bun which used to be one of the reasons I Loved burgerfi but this was a joke. The lettuce was tiny and only a few pieces it looked like I just had two patties. I would have loved to ask for a few more but the server didn’t come by until we just about finished out meal to drop off the check.I miss the old staff that were friendly and helpful. Sorry but it’s not worth going back anymore.
Atmosphere: 2
Food: 3
Service: 1
Danielle James
Doug was great. He was very nice and made sure that our food was correct, and even made sure we got out to go food quickly before we left. Definitely will be coming back :)
Atmosphere: 5
Food: 5
Service: 5
Gisela Martínez
Somehow they were,(to me..)not ready for business.A/C was out. One server doing what I think was his best.It felt like it was a very bad moment for them...and, ok I expected more.Hopefully your experience is better.
Atmosphere: 3
Food: 3
Service: 3
Brandy Kirkland
Great service from the whole team loved our server Trish. Music was good and at a great volume burgers and fries were amazing.
Atmosphere: 5
Food: 5
Service: 5
Hamza Rashid
The food was very good at this restaurant. I wasn't sure if I was going to eat at this place at first. I walked in and was greeted by Kris. He greeted me and showed me the menu. He also recommended a few options and his personal favorites and how to customize it to get the best experience. The level of customer service I was getting was already top-notch. I thought he was the owner because he was taking such good care. He directed me to a nice girl who happily took my order and answered my questions (Carrie I think). I left after placing the order and came back in to pick it up 10-15 minutes later. I was greeted by Katelynn and she was really nice to give me napkins and forks in the bag and when I asked her for 2 water cups, RJ happily rushed to get me waters. At this point I felt like I was being treated like a famous person. They were so nice, Adriana even carried my water out with my to my outside table. Everyone at this place was so great and I asked them for their names so they can get some well deserved recognition.
Atmosphere: 5
Food: 5
Service: 5
Jim Stralis
This place is a mess now that they’ve combined it into a burger/pizza restaurant, I spent over $50 on 3 burgers and fries and was told that I needed to sit outside because I orders from the kiosk and would be considered to go even though there were at least 7 open tables , the food is fine but certainly not worth the trouble. I won’t be back to this location any time soon and I hope the brain trust that came up with this brilliant idea dosent decide to wreck the other burger fi location in the area
Atmosphere: 1
Food: 3
Service: 1
Angelina Borsellino
Food was great, both the pizza and the burgers. Staff was wonderful, our waitress, Tricia was super sweet and personable! Will remember this place when we come back here from NY!
Kristin Rendina
This was our second time here on this vacation. Both times we had Tricia as our server. She was absolutely attentive, and the food was amazing! If you are in the area of Sunset walk, give this place a try. You will not regret it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgerfi Burger
Fadi Hadaya
The burger was so good and the staff are so nice and the fries were
Food: 5
Service: 5
Ruy Marquez
Hostess was friendly, she took the time to explain the options on the menu. Our server, Trisha, made great recommendations. We tried the CEO burger w/fry+cry(fries and onion ring combo), buffalo wings and Mike's hot honey 12" pizza. The food was great, definitely a must try when in the area.
We were here the opening day. Everything was perfect. We've ordered several times since then and the food hasn't compared. What happened? The pizza crust is always charred (it was perfect on opening day; no char), the burgers are thinner than any other BurgerFi we've been to, and the romaine lettuce went from being nice and green to yellow and white. Disappointed. Still waiting for our burgers and fries. We've been waiting a good half hour already.Update: I lowered the rating due to what appeared to be an automated response.
Atmosphere: 4
Food: 2
Service: 3
Sarah Smith
I ordered room service thru Margaritaville, the wrong order was sent. I called and asked them to send me my right order, I was assured my order would get resent to me. My order never showed up! I would never recommend this restaurant.
Service: 1
Stephen Knapp
Save your money go to Wendy's the burger will be better I payed 87+tip for a family of 4 frys were cold and soggy burgers were not
Atmosphere: 2
Food: 1
Service: 4
Niclas Helbig
EDITUsed to be theBest Burgers in Town.But since they fused with Anthony’s Pizza, the quality of the food has suffered badly. Can not longer recommend the restaurant!!
Wanted to try it out now that burgerfi was partnered w Anthony’s. It was 3pm our “server” put us at a table that wobbled so much drinks spilled. When she brought over my bf beer she took the cup and spilled some in the trash can before bringing it to the table.I ordered a lettuce bun which used to be one of the reasons I Loved burgerfi but this was a joke. The lettuce was tiny and only a few pieces it looked like I just had two patties. I would have loved to ask for a few more but the server didn’t come by until we just about finished out meal to drop off the check.I miss the old staff that were friendly and helpful. Sorry but it’s not worth going back anymore.
Atmosphere: 2
Food: 3
Service: 1
Doug was great. He was very nice and made sure that our food was correct, and even made sure we got out to go food quickly before we left. Definitely will be coming back :)
Atmosphere: 5
Food: 5
Service: 5
Somehow they were,(to me..)not ready for business.A/C was out. One server doing what I think was his best.It felt like it was a very bad moment for them...and, ok I expected more.Hopefully your experience is better.
Atmosphere: 3
Food: 3
Service: 3
Great service from the whole team loved our server Trish. Music was good and at a great volume burgers and fries were amazing.
Atmosphere: 5
Food: 5
Service: 5
The food was very good at this restaurant. I wasn't sure if I was going to eat at this place at first. I walked in and was greeted by Kris. He greeted me and showed me the menu. He also recommended a few options and his personal favorites and how to customize it to get the best experience. The level of customer service I was getting was already top-notch. I thought he was the owner because he was taking such good care. He directed me to a nice girl who happily took my order and answered my questions (Carrie I think). I left after placing the order and came back in to pick it up 10-15 minutes later. I was greeted by Katelynn and she was really nice to give me napkins and forks in the bag and when I asked her for 2 water cups, RJ happily rushed to get me waters. At this point I felt like I was being treated like a famous person. They were so nice, Adriana even carried my water out with my to my outside table. Everyone at this place was so great and I asked them for their names so they can get some well deserved recognition.
Atmosphere: 5
Food: 5
Service: 5
This place is a mess now that they’ve combined it into a burger/pizza restaurant, I spent over $50 on 3 burgers and fries and was told that I needed to sit outside because I orders from the kiosk and would be considered to go even though there were at least 7 open tables , the food is fine but certainly not worth the trouble. I won’t be back to this location any time soon and I hope the brain trust that came up with this brilliant idea dosent decide to wreck the other burger fi location in the area
Atmosphere: 1
Food: 3
Service: 1
Food was great, both the pizza and the burgers. Staff was wonderful, our waitress, Tricia was super sweet and personable! Will remember this place when we come back here from NY!
This was our second time here on this vacation. Both times we had Tricia as our server. She was absolutely attentive, and the food was amazing! If you are in the area of Sunset walk, give this place a try. You will not regret it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgerfi Burger
The burger was so good and the staff are so nice and the fries were
Food: 5
Service: 5
Hostess was friendly, she took the time to explain the options on the menu. Our server, Trisha, made great recommendations. We tried the CEO burger w/fry+cry(fries and onion ring combo), buffalo wings and Mike's hot honey 12" pizza. The food was great, definitely a must try when in the area.
Food: 5
Service: 5
Restaurantji Recommends
Good food slow
Atmosphere: 4
Food: 5
Service: 1
We were here the opening day. Everything was perfect. We've ordered several times since then and the food hasn't compared. What happened? The pizza crust is always charred (it was perfect on opening day; no char), the burgers are thinner than any other BurgerFi we've been to, and the romaine lettuce went from being nice and green to yellow and white. Disappointed. Still waiting for our burgers and fries. We've been waiting a good half hour already.Update: I lowered the rating due to what appeared to be an automated response.
Atmosphere: 4
Food: 2
Service: 3
I ordered room service thru Margaritaville, the wrong order was sent. I called and asked them to send me my right order, I was assured my order would get resent to me. My order never showed up! I would never recommend this restaurant.
Service: 1
Save your money go to Wendy's the burger will be better I payed 87+tip for a family of 4 frys were cold and soggy burgers were not
Atmosphere: 2
Food: 1
Service: 4
EDITUsed to be theBest Burgers in Town.But since they fused with Anthony’s Pizza, the quality of the food has suffered badly. Can not longer recommend the restaurant!!
Atmosphere: 2
Food: 1
Service: 2