Don't participate in the $7 deals, even though it was all over the Pizza box.
Atmosphere: 2
Food: 3
Service: 4
Autumn Faye McCullough
We placed our order at 609pm told we'd have it by 705pm, we got our order at 845pm - cold burnt pizza and 8 hot 20oz bottled drinks. I called 12 times last night to find our & cancel it I was hung up on every single time. I called today to get my money back. The MOD told me they couldn't give me my money back only a remake. We were there on vacation and home now. He was rude and sparky. Told me to call back Monday and speak to the GM but couldn't/wasn't allowed to give me her name nor the district managers name NOR THE FRANCHISE OWNERS information. Said he doesn't know the owners number for customers to call lol ok buddy that's a another lie right there. This is almost amusing how you treat guests. Do you think just because they're ordering from a hotel in a tourist area you can treat them anyway you please & keep their money because you'll never see or hear from them again? Your establishment & people running it are an embarrassment to the YUM brand. I want a phone call IMMEDIATELY
Roberto Enrique Leon Faillace
(Translated by Google) Tasty, accessible, average service(Original)Sabrosa, accesible, servicio promedio
Atmosphere: 3
Food: 3
Service: 3
Jonathan Brito
Yesterday I order and it took 1 hour and half to get delivered.. of course the pizza was cold.... I also did another purchase today at least this one was only 1 hour late.. but guess what.. cold pizza.. they don't pick up the phone or have a reasonable answer for the bad service
Jolynn Escamilla
Super bad service. Im on vacation and I ordered pizza for delivery and they gave me all my order wrong. My family had also ordered separate orders and they received their order wrong as well. Called to speak with the manger but they all kept hanging and hanging up. Im going to call Corporate and talk about this incident because we even went on person and they didn’t want to make our food again. Asked for my delivery fee back because I had to drive all the way over there and they said no because or corporate.
ToxKent79
We tried another location before visiting this one, and I can’t help but think that Pizza Hut has lost its way. The service was terrible, the restaurant was old & dirty, and I cannot see how the takings can cover the overheads - let alone turn a profit. Such a shame, but we won’t return.
Timothy Sheldon Bowman
Worst restaurant that I'm aware of. The attempt to order pizza started at 7:45pm. At 9:53, there is no pizza. I kept getting someone to take my order information then they would put me on an indefinite hold. Once they hung up on me after trying to call back for the 3rd time. They would not take a phone call to place order at all, so after 50 minutes of trying to order I moved to online option. Placed order online with VISA. They show up not prepared to take VISA, then told me they won't accept it. Got the Manager on the phone and he said, "it is what it is, we can't take your VISA, the order comes back with us". Absolutely terrible service from a terrible company. That explains why their reviews are so poor. I should've known better. I strongly encourage you to choose another location.
Ben Rayburn
This company isn't a bad company to work for but it was not fair to me the way I got fired when I had proof proving that a text message that was sent from my phone wasn't me and I have a video of the person that sent the text message and before I got fired I was exposed to covid because I was directly around the store manager and she tested positive for covid and all the district manager did was shortened the store hours instead of shutting the store down and having this employees tested and I got no help from Pizza Hut even though I was exposed to covid before I was let go and I worked in summerfield Florida and I showed the store manager the video and all she said to me was that's unfortunate but she cost you your job
jennifer echevarria
soooooooooo good!!! Best. slice. ever.
ladyblue90
The dining room is closed, but entire menu is available for take out. We ordered on the app. There is a tent outside, very friendly young lady brought our order out and placed it in the car for us. They currently have a special, Two medium pizzas, order of breadsticks and 6 wings. Couldn't beat the price and everything was hot and tasty.
The restaurant was empty, and delivery was working a lot. Problably because some people uses the delivery to avoid the 20% tip. The pizza was good but the service no.
Neals6769
I stayed at the hotel next door. I ordered a meat lovers with extra cheese. The pizza was awesome. The pizza was ready when they said it would be.
Carlos Pocasangre
Very friendly. Stuff.espeacially. ally. An real NY. Pizza.great taste and texture
Jason Padua
Our group of 6 dined here this past rainy, Friday night, for the first time. When we entered we were told there could be a fifteen minute wait even though we didn't see anyone else waiting and we saw multiple empty tables. Thankfully we didn't have to wait the full fifteen minutes to get seated.
Fishchips166
Called in at about 6 ish .only one other couple in and one man serving ..which was ok till about 3 other couples walked in and then he couldn’t cope ..and somebody please answer the phone ... nice relaxing meal ... ?.. not when a phone is constantly ringing and I mean constantly ....no atmosphere ,,just a phone ? ringing . Pizza average but tasty . We ordered chips with our pizza but they came out 10mins before so we had to eat them so they didn’t go cold . . Probs better to just use as a takeaway .
Don't participate in the $7 deals, even though it was all over the Pizza box.
Atmosphere: 2
Food: 3
Service: 4
We placed our order at 609pm told we'd have it by 705pm, we got our order at 845pm - cold burnt pizza and 8 hot 20oz bottled drinks. I called 12 times last night to find our & cancel it I was hung up on every single time. I called today to get my money back. The MOD told me they couldn't give me my money back only a remake. We were there on vacation and home now. He was rude and sparky. Told me to call back Monday and speak to the GM but couldn't/wasn't allowed to give me her name nor the district managers name NOR THE FRANCHISE OWNERS information. Said he doesn't know the owners number for customers to call lol ok buddy that's a another lie right there. This is almost amusing how you treat guests. Do you think just because they're ordering from a hotel in a tourist area you can treat them anyway you please & keep their money because you'll never see or hear from them again? Your establishment & people running it are an embarrassment to the YUM brand. I want a phone call IMMEDIATELY
(Translated by Google) Tasty, accessible, average service(Original)Sabrosa, accesible, servicio promedio
Atmosphere: 3
Food: 3
Service: 3
Yesterday I order and it took 1 hour and half to get delivered.. of course the pizza was cold.... I also did another purchase today at least this one was only 1 hour late.. but guess what.. cold pizza.. they don't pick up the phone or have a reasonable answer for the bad service
Super bad service. Im on vacation and I ordered pizza for delivery and they gave me all my order wrong. My family had also ordered separate orders and they received their order wrong as well. Called to speak with the manger but they all kept hanging and hanging up. Im going to call Corporate and talk about this incident because we even went on person and they didn’t want to make our food again. Asked for my delivery fee back because I had to drive all the way over there and they said no because or corporate.
We tried another location before visiting this one, and I can’t help but think that Pizza Hut has lost its way. The service was terrible, the restaurant was old & dirty, and I cannot see how the takings can cover the overheads - let alone turn a profit. Such a shame, but we won’t return.
Worst restaurant that I'm aware of. The attempt to order pizza started at 7:45pm. At 9:53, there is no pizza. I kept getting someone to take my order information then they would put me on an indefinite hold. Once they hung up on me after trying to call back for the 3rd time. They would not take a phone call to place order at all, so after 50 minutes of trying to order I moved to online option. Placed order online with VISA. They show up not prepared to take VISA, then told me they won't accept it. Got the Manager on the phone and he said, "it is what it is, we can't take your VISA, the order comes back with us". Absolutely terrible service from a terrible company. That explains why their reviews are so poor. I should've known better. I strongly encourage you to choose another location.
This company isn't a bad company to work for but it was not fair to me the way I got fired when I had proof proving that a text message that was sent from my phone wasn't me and I have a video of the person that sent the text message and before I got fired I was exposed to covid because I was directly around the store manager and she tested positive for covid and all the district manager did was shortened the store hours instead of shutting the store down and having this employees tested and I got no help from Pizza Hut even though I was exposed to covid before I was let go and I worked in summerfield Florida and I showed the store manager the video and all she said to me was that's unfortunate but she cost you your job
soooooooooo good!!! Best. slice. ever.
The dining room is closed, but entire menu is available for take out. We ordered on the app. There is a tent outside, very friendly young lady brought our order out and placed it in the car for us. They currently have a special, Two medium pizzas, order of breadsticks and 6 wings. Couldn't beat the price and everything was hot and tasty.
Restaurantji Recommends
The restaurant was empty, and delivery was working a lot. Problably because some people uses the delivery to avoid the 20% tip. The pizza was good but the service no.
I stayed at the hotel next door. I ordered a meat lovers with extra cheese. The pizza was awesome. The pizza was ready when they said it would be.
Very friendly. Stuff.espeacially. ally. An real NY. Pizza.great taste and texture
Our group of 6 dined here this past rainy, Friday night, for the first time. When we entered we were told there could be a fifteen minute wait even though we didn't see anyone else waiting and we saw multiple empty tables. Thankfully we didn't have to wait the full fifteen minutes to get seated.
Called in at about 6 ish .only one other couple in and one man serving ..which was ok till about 3 other couples walked in and then he couldn’t cope ..and somebody please answer the phone ... nice relaxing meal ... ?.. not when a phone is constantly ringing and I mean constantly ....no atmosphere ,,just a phone ? ringing . Pizza average but tasty . We ordered chips with our pizza but they came out 10mins before so we had to eat them so they didn’t go cold . . Probs better to just use as a takeaway .