2051 E Irlo Bronson Memorial Hwy, Kissimmee
I think this Denny’s is great. It’s always clean when I come in. The cooks always make sure to make my food the way I want and the servers are great at making sure I am happy with everything.
They were fast and friendly. It was real clean.
Amazing food, even with short staffing they did amazing. Plus they are hiring for all position
Great and fast service, clean tables, very nice waitress
I mean...it's Denny's. Service was as quick as an under-staffed location can get. They were up-front with the 20 min wait for food (which I appreciate) and everything was as described on the menu. It's hard to mess up basic diner food. Be nice to the staff. They're doing the best they can.
I gave this location 3 stars because the cooks did an excellent Job and my food was tasty! Now on to the real reason I am leaving this review! This location is my fav and 99 percent of the time Its awesome! But today was way different . It is know in this restaurant that staff is short and it is posted so most understand the food will take a little longer than normal but this time it too almost 2 hrs. Now with the right customer service skills by the manager and waitress my family and I would have been happy to deal with the wait but the waitress nor the Manager either talked to us to explain what was happening instead they both played like everything was OK. I finally had to get my food to go because i lost my appetite. When paying my bill I asked for the manager to discuss my issues instead of me writing this review. The manager was very coy and instead of apologizing to myself or any other guest she said we are slammed. The manager on duty was Caucasian and wearing old street cloths and did not represent her restaurant at all in fact I thought she was just a customer. Now with all this said this restaurant is good when the correct management is in charge! Normally its a light-skinned Spanish lady that seems to be in charge and she is awesome and I think should be the store manager. After this encounter it seemed the Manager was angry with me so in fear of retaliation I will never go back to my beloved local Denny's! I posted my receipt in hope someone can identify the manager on duty as I feel training is much needed!
I would give 10 stars if I could. We stopped in after a day at the beach around 8pm, and we were the only ones in the place for dine in. And there was literally only one person on staff. I'm talking one person to be waiter, cook, handle to-go pick up orders, run cash register, wash dishes, everything! We offered to go somewhere else bc of the short staff, but he insisted he'd rather make someone smile today. And boy did he deliver! The kindest man spoke so sweetly with our kids (7 & 5), even recommended his own drink creation (fruit punch sprite) as a special drink for our kids when they couldn't decide what to order. Gave them each a free stuffed animal bc he had a bunch leftover from the vending machine. Best service with a smile in a tough situation that I have ever received in my life!!!
Went to eat they sat me down quick god serve quick and good food and good server
Terrible!!! The place looks dirty, the orange juice is bad, and the water tastes awful. But despite being short-staffed, they took great care of us and the food came out pretty quickly. Dennys should consider remodeling the place and helping those responsible employees who continue to do what they can to move the place forward.
Just like all the other Denny's really. Service was nice covid-19 made service a little longer than normal but that was only 15 minutes. Totally worth the money
Friendly service, good food.
Friendly staff and good meal
It was a 2 man show, one server and one person in the Kitchen and they were running that place better than the location in Kissimmee with multiple staff, food was fresh and delicious and the service was amazing!
Nice staff, good food and relaxed atmosphere. The bathrooms were less than clean unfortunately. I still give this place full marks for making it up with the staff they hired. All the staff ended up helping out table with a spilled coffee clean up. Nice to visit on a Sunday and not have to wait forever
Wait time Is always to long for food they need to improve on staffing and properly cooking food the food customers are requesting it to be cooked.
2051 E Irlo Bronson Memorial Hwy, Kissimmee, FL 34744