Waited in booth for someone to even take our drink order. Never happened. Parking lot was even half full. No service.
Atmosphere: 1
Food: 1
Service: 1
Shep
Our party of five had a very nice experience! It was cold in the side room they seated us at, so we asked if they could make it warmer. Christina, the service manager, gladly had the temperature adjusted. She was obviously concerned about our comfort. Our server, Ashley, was very attentive. The food was served warm and we always had hot breadsticks. The only hiccup was that the lunch menu listed the soup and salad as $9.99, but we were told that on Saturday, the cost is actually $12. It would’ve been nice if Ashley had mentioned this when we ordered. The different price should be shown on the menu.
Atmosphere: 4
Food: 5
Service: 4
Niaomi Simpson
Ordered take out from South Lakeland Olive Garden my chicken scampi had no scampi sauce(I MEAN NONE!!!) ORDERED TWO SIDES OF PLAIN PASTA (PLAIN NOTHING ON THE PASTA BOTH WERE SWIMMING IN OLIVE OIL. Called and was told by management that this is how they fix there PASTA in the mornings. WHAT THE FOOD ISN'T FRESH. I'VE ORDERED IN THE RESTAURANT AND IT DIDN'T HAVE OLIVE OIL ON IT. AND I WAS CHARGED $5.29 FOR EACH NON FRESH SIDE OF PASTA. I SHOULD HAVE JUST ORDERED A BOTTLE OF OLIVE OIL WITH A PIECE OF PASTA. ? ? ? THE ENTIRE ORDER WAS UNEDIBLE AND IT ONLY COST $72.82
Atmosphere: 1
Food: 1
Service: 1
Marcia Decker
I waited over an hr for a table our server sucked forgot to bring my daughter in laws
Atmosphere: 1
Food: 1
Service: 1
Gene Woods
Food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana with Spaghetti
David Palumbo
Great food. Always fresh and delicious. Awesome drinks too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Breadsticks and Salad, Chicken Scampi, Chicken Parmigiana with Spaghetti, Minestrone Soup, Endless Soup Salad & Breadsticks
Pam walker
Fabulous service!! Great food!!!
Atmosphere: 5
Food: 5
Service: 5
ken Watson
Very disappointed with this service tonight. Arrive around 7pm and was no wait, however we were seated in lounge and that’s where the decline began. We received our water and placed our order. We were served our soup right away but that was the last time our waitress came back to the table. We sat there waiting for a refill of our drinks and a request from the server if we would like another bowl. The restaurant was not busy nor the lounge, Two people at the bar waiting on takeout and two other booths were occupied. Our waitress was also the bartender and prepared the takeout. It was wrong of management to sit guests on in the lounge when half the tables were empty. Your guests will receive far less service than what you would expect in the main dining room. We were never offered refills of anything until the food arrived. I understand sitting guests in the lounge of your dining room was full but that was not the case. I’m not blaming our waitress for having to multi task, but it did prevent her friend being able to attend to guests that were seated in the lounge.My question to management, is that how you would like to be treated? I did not ask for any compensation or a free meal, it’s not about that, its about treating your guests as if they were family, isn’t that what you say in your commercials?
Atmosphere: 2
Food: 5
Service: 1
Leigh Damiano
Always a great time and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana with Spaghetti
Mike Velez
I asked for Splenda and one of the servers said that they only have sweet and low and regular suger. The men’s bathroom was filthy dirty. And I thought this place being in Lakeland along side many restaurants would try and gain business just by providing basic needs. Shame shame.
Waited in booth for someone to even take our drink order. Never happened. Parking lot was even half full. No service.
Atmosphere: 1
Food: 1
Service: 1
Our party of five had a very nice experience! It was cold in the side room they seated us at, so we asked if they could make it warmer. Christina, the service manager, gladly had the temperature adjusted. She was obviously concerned about our comfort. Our server, Ashley, was very attentive. The food was served warm and we always had hot breadsticks. The only hiccup was that the lunch menu listed the soup and salad as $9.99, but we were told that on Saturday, the cost is actually $12. It would’ve been nice if Ashley had mentioned this when we ordered. The different price should be shown on the menu.
Atmosphere: 4
Food: 5
Service: 4
Ordered take out from South Lakeland Olive Garden my chicken scampi had no scampi sauce(I MEAN NONE!!!) ORDERED TWO SIDES OF PLAIN PASTA (PLAIN NOTHING ON THE PASTA BOTH WERE SWIMMING IN OLIVE OIL. Called and was told by management that this is how they fix there PASTA in the mornings. WHAT THE FOOD ISN'T FRESH. I'VE ORDERED IN THE RESTAURANT AND IT DIDN'T HAVE OLIVE OIL ON IT. AND I WAS CHARGED $5.29 FOR EACH NON FRESH SIDE OF PASTA. I SHOULD HAVE JUST ORDERED A BOTTLE OF OLIVE OIL WITH A PIECE OF PASTA. ? ? ? THE ENTIRE ORDER WAS UNEDIBLE AND IT ONLY COST $72.82
Atmosphere: 1
Food: 1
Service: 1
I waited over an hr for a table our server sucked forgot to bring my daughter in laws
Atmosphere: 1
Food: 1
Service: 1
Food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana with Spaghetti
Great food. Always fresh and delicious. Awesome drinks too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Breadsticks and Salad, Chicken Scampi, Chicken Parmigiana with Spaghetti, Minestrone Soup, Endless Soup Salad & Breadsticks
Fabulous service!! Great food!!!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with this service tonight. Arrive around 7pm and was no wait, however we were seated in lounge and that’s where the decline began. We received our water and placed our order. We were served our soup right away but that was the last time our waitress came back to the table. We sat there waiting for a refill of our drinks and a request from the server if we would like another bowl. The restaurant was not busy nor the lounge, Two people at the bar waiting on takeout and two other booths were occupied. Our waitress was also the bartender and prepared the takeout. It was wrong of management to sit guests on in the lounge when half the tables were empty. Your guests will receive far less service than what you would expect in the main dining room. We were never offered refills of anything until the food arrived. I understand sitting guests in the lounge of your dining room was full but that was not the case. I’m not blaming our waitress for having to multi task, but it did prevent her friend being able to attend to guests that were seated in the lounge.My question to management, is that how you would like to be treated? I did not ask for any compensation or a free meal, it’s not about that, its about treating your guests as if they were family, isn’t that what you say in your commercials?
Atmosphere: 2
Food: 5
Service: 1
Always a great time and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana with Spaghetti
I asked for Splenda and one of the servers said that they only have sweet and low and regular suger. The men’s bathroom was filthy dirty. And I thought this place being in Lakeland along side many restaurants would try and gain business just by providing basic needs. Shame shame.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Food is consistant.Servers were great and attentive.
Atmosphere: 3
Food: 3
Service: 4
Very friendly staff, friendly server, friendly greeters at the door, and a friendly manager who continuously came out to check on us. Great food
Atmosphere: 5
Food: 5
Service: 5
Great service & food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zuppa Toscana, Endless Soup Salad & Breadsticks, Chicken Gnocchi Soup, Olive Garden
Great value and always a consistent dinning
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy
Food as always was excellent. Service one of the better waitresses we have had.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks and Salad, Tiramisu, Zuppa Toscana, Chicken Marsala, Meat Sauce, Pasta Fagioli Soup, Unlimited Soup Salad, Shrimp Carbonara