The absolute best customer service. The night shift staff is always polite and friendly providing fast efficient service with contagious smiles. I've recently switched back to Dunkin in the last few months and this location made me fall back in love with Dunkin Donuts. The best coffee shop in the neighborhood for sure.
Very dissapointed at the service provided. We went through the drive-thru tonight (a Saturday) at 8:15pm....45min before they close. We asked for two shakes and the gentleman working said he already started cleaning the containers so we wouldn't be able to order any blended drinks. I understand if it was 10 minutes before closing, but 45min prior, on a Saturday, is a bit ridiculous. Needless to say we ended up going elsewhere.
Service: 1
Arthur Proctor
Zach and Marquese are awesome! Get me right everytime!
Atmosphere: 5
Food: 5
Service: 5
cherie picariello
They NEVER get it right. The ice tea machine definitely needs cleaning. They have no idea the difference between unsweetened & sweetened or they just only have one kind. It’s only ice tea. Needless to say I started making it myself. Sad because if done right their ice tea is good. Sorry guys you said you would rather the review than the $1 or $2 tip I give You should have stuck with the tip I give every day.
Recommended dishes: Bagels
Frank Cabral
This is the worst Dunking I have had the displeasure of going to. The staff is rude slovenly. Do not understand how to do their job no do they care. This is a reflection of the management on down. I am so disgusted with that establishment. Never will I go back. Especially when we saw roaches in their ice cream gross ?
Atmosphere: 1
Food: 1
Service: 1
JUDGE DREDD175
This Dunkin is always functioning pretty good. It's Dunkin not much to say. Always good.
Kerry Terry
Staff
Atmosphere: 1
Food: 1
Service: 1
Edward Oakie
We went about 10:30am.My everything bagel with cream cheese was very good. Wife had a Boston Cream which was also very good.Ice tea and vanilla latte were both great!Staff was friendly. Place was clean!Would definitely return!
So, I went today on Veterans day to get a doughnut and the 2 ladies were horrible. What customer service? I shall never return. On the bright side, the doughnut was fresh and tasted great. Hence the 3 stars I gave and it could have been 5 if the service was good.
Food: 5
Service: 1
Nicole
Recently just came from this location for a drive thru pick up order around 12:40. Whoever the lady was that handed me my coffee and food was extremely rude. I will not be back at this location. If you dont like your job how about getting yourself together and find a better one. You lack human decency and its pathetic.
Dunkin Dunkin Dunkin...what is that smell upon entering? Mixture of motor oil and broken machinery. Very sad store which needs some TLC and people who want to work; people who want to be helpful. This store definitely needs a re-vamp and STAT. Driveway for drive thru is cracked and very unstable; tables needing a thorough cleaning and disinfecting. Your holiday items looked as if someone had just tossed them on top of the bagged coffee. The door in which you enter is as dirty as it was a month ago with no signs of anyone even trying. Not sure what has happened to this location but it is in very sad shape as are the deadbeat zombies working there. No eye contact, no greeting, no nothing
I ordered my drink wrong so I went inside to reorder and Scyler remade it so good! The cinnamon sugar on the top was perfect.
Food: 5
Service: 5
Shannan Lindberg
So disgusted and disappointed in their customer service. The last 4 times I've gone the same extremely rude lady I've dealt with taking my order and refuse to go back. Customer service is everything and this was pathetic.If you want good customer service go to the one off ulmerton! Well worth the extra 7 minute drive.
Atmosphere: 1
Food: 1
Service: 1
Deontae Harris
This Dunkin’ Donuts always has long lines, their customer service is poor, and they overall have a horrible atmosphere. Your best off going to Starbucks that’s down the street than coming here. They also forget things in your order a lot too.
Atmosphere: 2
Food: 3
Service: 2
Richard Feeney
Do not go here for cold brew. Ordered on my app and watched the girl poor me an ice coffee... which is fine but do I have to pay double to get what i don't want?
The absolute best customer service. The night shift staff is always polite and friendly providing fast efficient service with contagious smiles. I've recently switched back to Dunkin in the last few months and this location made me fall back in love with Dunkin Donuts. The best coffee shop in the neighborhood for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Bacon Egg and Cheese, Iced Latte, Croissant, Munchkins Donut Hole Treats, Doughnut, Donuts
Very dissapointed at the service provided. We went through the drive-thru tonight (a Saturday) at 8:15pm....45min before they close. We asked for two shakes and the gentleman working said he already started cleaning the containers so we wouldn't be able to order any blended drinks. I understand if it was 10 minutes before closing, but 45min prior, on a Saturday, is a bit ridiculous. Needless to say we ended up going elsewhere.
Service: 1
Zach and Marquese are awesome! Get me right everytime!
Atmosphere: 5
Food: 5
Service: 5
They NEVER get it right. The ice tea machine definitely needs cleaning. They have no idea the difference between unsweetened & sweetened or they just only have one kind. It’s only ice tea. Needless to say I started making it myself. Sad because if done right their ice tea is good. Sorry guys you said you would rather the review than the $1 or $2 tip I give You should have stuck with the tip I give every day.
Recommended dishes: Bagels
This is the worst Dunking I have had the displeasure of going to. The staff is rude slovenly. Do not understand how to do their job no do they care. This is a reflection of the management on down. I am so disgusted with that establishment. Never will I go back. Especially when we saw roaches in their ice cream gross ?
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is always functioning pretty good. It's Dunkin not much to say. Always good.
Staff
Atmosphere: 1
Food: 1
Service: 1
We went about 10:30am.My everything bagel with cream cheese was very good. Wife had a Boston Cream which was also very good.Ice tea and vanilla latte were both great!Staff was friendly. Place was clean!Would definitely return!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagels, Iced Latte, Donuts, Everything Stuffed Bagel Minis
So, I went today on Veterans day to get a doughnut and the 2 ladies were horrible. What customer service? I shall never return. On the bright side, the doughnut was fresh and tasted great. Hence the 3 stars I gave and it could have been 5 if the service was good.
Food: 5
Service: 1
Recently just came from this location for a drive thru pick up order around 12:40. Whoever the lady was that handed me my coffee and food was extremely rude. I will not be back at this location. If you dont like your job how about getting yourself together and find a better one. You lack human decency and its pathetic.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Dunkin Dunkin Dunkin...what is that smell upon entering? Mixture of motor oil and broken machinery. Very sad store which needs some TLC and people who want to work; people who want to be helpful. This store definitely needs a re-vamp and STAT. Driveway for drive thru is cracked and very unstable; tables needing a thorough cleaning and disinfecting. Your holiday items looked as if someone had just tossed them on top of the bagged coffee. The door in which you enter is as dirty as it was a month ago with no signs of anyone even trying. Not sure what has happened to this location but it is in very sad shape as are the deadbeat zombies working there. No eye contact, no greeting, no nothing
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Ice Cream Pies, Munchkins Donut Hole Treats
I ordered my drink wrong so I went inside to reorder and Scyler remade it so good! The cinnamon sugar on the top was perfect.
Food: 5
Service: 5
So disgusted and disappointed in their customer service. The last 4 times I've gone the same extremely rude lady I've dealt with taking my order and refuse to go back. Customer service is everything and this was pathetic.If you want good customer service go to the one off ulmerton! Well worth the extra 7 minute drive.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin’ Donuts always has long lines, their customer service is poor, and they overall have a horrible atmosphere. Your best off going to Starbucks that’s down the street than coming here. They also forget things in your order a lot too.
Atmosphere: 2
Food: 3
Service: 2
Do not go here for cold brew. Ordered on my app and watched the girl poor me an ice coffee... which is fine but do I have to pay double to get what i don't want?
Service: 1