“I recently visited the Burger King at Dolphin Mall and I must say, it was a great experience. The staff was incredibly friendly and welcoming, and they made sure that my order was taken and prepared exactly as I wanted it. The restaurant was clean and well-maintained, and the food was delicious.I ordered the Whopper meal and it was one of the best burgers I've ever had. The meat was juicy and perfectly cooked, and the toppings were fresh and flavorful. The fries were crispy and hot, and the soda was nice and cold. Overall, the meal was fantastic and exceeded my expectations.What really stood out to me, however, was the exceptional customer service. The staff was attentive, helpful, and went out of their way to make sure that I had a great experience. It's not often that you come across such great service, and it really made my visit to Burger King at Dolphin Mall a memorable one.In summary, I highly recommend Burger King at Dolphin Mall. The food is great and the service is exceptional. Whether you're in the mood for a quick bite or a full meal, this Burger King is definitely worth a visit.“
“Wow, so glad this BK is near me, it’s my favorite. My food was fresh, and the employees were super nice. In particular I didn’t get their names but a young African-American lady and a young Hispanic gentleman with a beard. Super nice and helpful. I should add that everyone on staff here has been very friendly every time I come here.Parking: I was able to park near the door.“
“Had the “Chase Hudson” meal at BK. The sandwich was okay, it was kind of weird to have cheese on my chicken sandwich but it was a 6/10. The shake was great it had an amazing chocolate flavor. And I traded the mozzarella sticks for jalapeño poppers. And the onion rings are always a 10/10.“
“New staff is friendly and attentive plus store has been remodeled which gives more of a café style restaurant. Manager was pleasant and the new staff is quite an improvement from the old staff from years ago. Thank you for a pleasant experience.“
“I had a good experience here. My order was done correctly even though I had multiple orders with many changes, my kids are picky . I didn't make it easy on them but they were understanding and very nice. I will go there again next time im in Miami.“
“Beat burger king ever here in Miami you can tell the difference between corporate and franchiseThey have everything always net and clean the food tastes different and fresher than other BK.The store manager Veronica I think that’s her name she’s so sweet“
“The food was Burger King food, nothing great about it but it was as expected although the burgers were a little cold and the cheese was not melted. (I'm not really a fan but I had to eat on the run)The reason for the 5 stars was the young man at the Drive Thru "Chris". He was so professional. I personally have never received such good service at any fast food restaurant that I could remember. Chick-fil-A has come close but this young man is going places. Kudos to him 5 ⭐⭐⭐⭐⭐ s“
“Easy and good for a quick meal, we also use the coupons we receive in the mail and it is a very reasonable price with them. With the coupon it's one of the best fast food values especially since the cost of everything has gone up due to the increase in fuel costs.“
“Service was ok and fast I ordered breakfast burrito jr. w/small coffeeThey had a nasty sauce on the burrito and it was salty the patty was burnt the cheese was messy coffee was Luke warm water no signs of caffeine I trashed everything didn't enjoy itParking: Plenty parkingKid-friendliness: AvailableWheelchair accessibility: Available“
“You guys are crushing the service experience at this BK on the corner of 7th and 37th Ave.Great attitude from the manager all the way to the drive thru window, Eliser at that position today always makes my kids and I feel very welcomed and makes us smile.“
“I love BK. Bk fry person. I have to say Bks, just many other places are a 50/50 change to get fast, hot, friendly service. I have to say automation takes getting used to. This bk is pretty good about it.Kid-friendliness: This location has an indoor jungle gymWheelchair accessibility: Yes“
“The amazing long-time owner ensures top notch customer service is given and delicious food is served. This is the neighborhood in which I grew up and it is great to know that while every other eatery has all but abandoned customer loyalty and satisfaction, this establishment remains at the top of the list by providing both. Kudos to the owner for demanding professionalism 24/7 and his excellent staff for putting it into action.“
“The service was good you need sufficient and places nice environment was coolWheelchair accessibility: The place has a ramp and it has two inches one with steps in another width a rampant in which one having a disability could definitely easily access“
“The night I visited they were having problems with the digital code from the BK app. When we explained to the manager on duty that we would not get our discount due to the problem, without hesitation, and with a smile, gave us the discounted price. The food was neatly packaged, and all of the cooked food was hot. It was a good experience.“
“Our breakfast food was hot and the server was kind, she fast tracked us to the counter and took our order with a smile! (Big family using the order yourself kiosk). Maybe tables could have been cleaner and chairs organized, but I was too busy enjoying my food to notice ?. Thank you for a delightful breakfast in the Miami airport!!“
“Thank you to the wonderful lady who helped me navigate that monstrous kiosk that management insists that everyone use now. I think her name was Patricia. She was super professional & went out of her way to not only help me, but everyone else before and after me. She's the only one there who greets you with a smile & welcomes you every time you enter. The rest just ignore you & you're forced to use that stupid kiosk. Try to get their attention if you have a problem with that thing! As one of the other customers said, "The Burger King Slogan is Have It Your Way...and this machine is NOT my way".“
“This place is amazing!!! The quality of the food is always a 10/10, the customer service is the best. Patricia is very kind and is always able to get the food out quick and fresh. When I go here I always feel welcomed, and am glad I have a fast food restaurant nearby I can count on.“
“Staff are very nice. Very friendly. Store is very clean including outside areas. Be patient with them as I think they cook burgers and fries fresh if you go during mid morning or mid afternoon like me.One suggestion is to always ask for a fresh bun for your burger. After several visits with the buns being stale , I finally remembered to ask. Wow! There it was . A perfect Whopper with a fresh bun. This BK is my BK of choice. I drive the extra mile to go there. You will too. Definitely give them a try.“
“I went here and on god this place was abit pack and a 10 min wait but the employees were hustling and making sure we got our food fresh. Yanet and Jonathan were the ones running the show even Yanet were helping out a lot she was rushing to get food out while Jonathan made sure to always be positive and cheerful so we and other customers felt happy. Even when we were feeling abit down due to losing a basketball game once we came here we felt like champions“
“The Spanish lady in the morning with the glasses is really nice. Really good customer service. I didn’t know much about the breakfast they had and she explained to me without attitude and was very patient with me. Huge improvement from the past time. I’ve went there almost 2 years ago. I will be going back to this location since it’s close to my housebecause the customer service was great. It’s amazing what good customer service can do for business.“
“Enjoyed the food and staff....the security weirded us out a little bit but it is understandable. And odd that everyone had to use the men's restroom.Kid-friendliness: Kids loved getting ice cream with their kids meals instead of a toy.“
“The Spanish lady in the morning with the glasses is really nice. Really good customer service. I didn’t know much about the breakfast they had and she explained to me without attitude and was very patient with me. Huge improvement from the past time. I’ve went there almost 2 years ago. I will be going back to this location since it’s close to my housebecause the customer service was great. It’s amazing what good customer service can do for business.“
“MY FELLOW AMERICANS. TODAY I WENT TO EAT LUNCH AT BURGER KING BY MY WORK. WHAT AN AMAZING EXPERIENCE I HAD. THE STAFF AND MANAGERS ARE AMAZING, THE FOOD WAS GREAT AND ORDERING ONLINE AND EATING THERE WAS EASY AND PERFECT ESPECIALLY SINCE THE GREAT STATE OF FLORIDA FOR THE CRAZIEST REASON ONLY GIVES US 30 MINUTES TO EAT. WELL AS I SAID THE TEAM THAT WORKS THERE AT NW 27th AVENUE AND 36th STREET ARE AMAZING! I HAD THE ITALIAN CHICKEN SANDWICH, FRIES AND DRINK.“
“I always have very good comments about this burger king, and I don't like reading those bad comments because every time I go with my son I see them very attentive to all the staff, it would be good for you as a corporation to investigate before taking these comments into account. Negatives because that Burger King is one of the cleanest and with the best costumer service and fresh food, I have been to others near the location and they are a disaster.“
“Burger King introducing the Impossible Burger was probably the best move Burger King has ever done. It was so delicious! Just a heads up, if you’re Vegan and get the impossible, tell them to not add mayo since it comes with mayo (dumb move to put on a vegan burger). The fries were a bit on the salty side for my liking but other than that, it tastes like a real Whopper. I’m blown away! As for the Twix Pie, I thought it was going to taste just like an actual Twix Bar but I was a bit disappointed. No where near did it taste like a Twix, not really a fan of it. You’re better off with the Oreo Cookie Cheesecake pie which is waaay better by a long shot.“
“Best Burger King ever I went with my family and food was great, the cashier received us with a big smile, and gave us a awesome service plus everything was clean and everyone was so nice and happy. I think they had the meat team working because they were having fun and treating everyone with kindness mostly the manager I think her name was yudelka she’s a great person.“
“i had the best experience with mere, kevin and john they were super nice and patient they were working very hard and exceeded in costumer service. they are the reason i go back to that place. they are super funny. they are very classy. and the food was delicious. i think they deserve a raise from how well they do their job.“
“I absolutely LOVE the morning crew, my kids love their sausage egg cheese crossaint and they often request this for breakfast before going to school. The lady there makes it feel like family, she always greets with a huge smile and small talk without sacrificing quality or efficiency. I would not go to any other BK unless it's this one. Honestly, her customer service has made me a loyal customer. ? bravo ? please give a raise or some type of bonus for recognition as I read some of these reviews the consensus is clear that the morning crew is on point! Especially the ladies at the #2 window“
“Miami is littered with terrible burger kings and this is not one of them . The staff isn't the friendlies but they get the job done everytime.Vegetarian options: They have an impossible burger . I wouldn't feed it to a blind dog on one leg but its good enough for the Vegas and vegetariansParking: There parking is huge but it is filled with a lot and i mean a lot of ubereats drivers.Kid-friendliness: The soda machine they have is awesome lets you pick a flavor of whatever soda or juice you like“
“I had such a very good experience 2 days ago at BK located at 7070 Bird Road in Miami. The food was excellent, well cooked, staff were friendly and went beyond my expectation for a fast food restaurant. The place was clean and the energy was so good. I really recommend this place to get fries and a good burger.“
“I specifically stopped bye the restaurant to try the NEW Carmelized Bacon Whopper. I added an extra pattie. I wanted to eat it in the restaurant hot & fresh! Quick counter service, very nice presentation with the large bun, meat & the bacon, juicy & quite favorable! At about $9 with tax including the extra pattie it's a nice premium sandwich!“
“I love this location.This is the only place where the employee will mess up an order then get mad at the customer. I feel like if I approach the day shift manager about an incorrect order I might get shot in the process. It's a great place to take your white friends.“
“Not far from the CitizenM hotel where I was staying at and it was clean, quiet, relaxing and one of the cheaper places to eat at in the area. Can't go wrong with the free refills on the soda! Great for the Miami Heat! Paid $10.50 for a Medium Original Chicken Sandwich meal which came with a soda & medium fries!“
“This place is getting too much hate... it's fast food, not a Michellin star restaurant. They might put mayo if you ask them not to, or they might not have Oreo shakes sometimes, but they're always there when I'm hungry! I get my food, and I get it fast, I really can't ask for much more. You want to get pampered? Go next door to the Starbucks, but I love this Burger King.“
“Incredible customer service from the two employees in the drive through today. My 9 year old said mom they are so nice I want to come back! What?!? Yes. The young man offered my son a BK crown and he not once stop smiling turned to me and said and one for mom ?“
“This location has an old kids playground inside from the 1990s. Service was good, but the kids are is the reason to visit. You can climb away up through tubes, much bigger than the newer built ones, my son and other kids loved it.Kid-friendliness: Awesome kids playground“
“Great atmosphere at this location, I haven't been to this location before, ladies (& all of them really) were super attentive, respectful and gave amazing service! Food was on point and they are an amazing team, also the music was perfect... Bonobo, a lot of lo-fi... My vibe!“
“Wonderful service always in the drive-through stuff is so polite every morning. I would give them 10 stars if I could. My daughter wanted McDonald’s one day worst experience ever. I will never be going back to McDonald’s. Burger King is way better.“
“I ate their special limited edition chili spicy fish sandwich after trying to find it at three other BK Steakhouses. It was so gòod I went back two days later and ate another one. DEE-LISH-us! Going back before Easter to eat another one Lent is finished and they quit making them.“
“Whopper is good so is the royal crispy chicken pretty much everything is great the review before mine is a dude lying all the food is pretty great so is the companies corporate staff I don’t work there anymore a use to be a line cook but I really do love the food thanks bk merry Christmas also royal crispy with spicy glaze and tomatoes some cheese lettuce onions bacon get that it is delicious ❤️Vegetarian options: They have a Veggie chicken sandwich and impossible whopper! I’m not vegetarian but they are just as good as the regular whopper and chicken sandwich real good“
“Mr.Jovei exceeded my expectations with its prompt service and delicious whopper. The other workers was doing as they were told but because of Mr.J and the cleanliness of the establishment was commendable. A great spot for a quick and easy food“